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Della Infotech

DCA IT Business Analyst (6 mos.)

Della Infotech, Atlanta, Georgia, United States, 30383


Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.

General Description and Classification Standards:As a Business Systems and advanced professional, you will analyze complex business problems and\\or identify areas of opportunities for improvement using advance technologies and process improvements. This is a fully seasoned professional level capable of independently carrying out most assignments typical of the profession.

Supervision Received:Works under very general supervision, however, reports directly to an assigned PMO Director. Depending on organization structure, work independently with responsibility for an assigned function or program. Performance expectations, goals and objectives will be articulated and agreed upon with PMO Director and may include but not be limited to items listed in job description.

Essential Duties:• Analyzes complex business problems and processes and recommends efficiencies using automated solutionsor process reengineering.• Provides technical expertise to business units (Finance, Telecom, Infrastructure, etc.) in identifying, evaluating,and developing system(s) solutions that are cost effective and meet business unit(s) requirements.• Performs business analysis utilizing current best practices as recommended by the International Institute ofBusiness Analysis Knowledge Areas. (i.e. Business Analysis Planning & Monitoring; Elicitation &Collaboration; Requirements Life Cycle Management; Strategy Analysis; Requirements Analysis and Design;Solution Evaluation & Recommendation) and agile methodology user stories, epics, and release management.• Performs research based on accepted research techniques incorporating information from (but not limited to)industry accepted professional organizations, relevant vendors, and acceptable market research firms such asGartner, etc.• Prepare for and present presentations to stakeholders, project teams, and relevant review committees asrequired.• Writes, retains, and maintains system requirements and design documentation.• Creates detailed project documents, workflows, test scripts, and diagrams to provide clearly defined projectdeliverables.• Creates and organizes new supporting documents.• Creates user documentation to increase users' understanding of the final product and/or process re-engineering.• Edits content to ensure compliance with the organizations' style guidelines and branding consistency.• Communicates and documents updates for users..• Assist assigned Project Managers with project planning and execution as necessary.• Create, review, and propose solution architectural diagrams.• Research, document and present project related business unit processes\\workflows utilizing the appropriatetools and processes.• Lead, work as a team, member and collaborate on cross-functional teams.• Partners with the IT Security team in the prevention, analysis, and mitigation of IT security-related items.• Identifies and reports on compliance issues that require follow-up or investigation.• Tracks and fully documents all changes for functional and business specifications.• May be required to work with Developers (vendors), QA Testers, Project Managers and business unitrepresentatives to articulate, develop, test, and validate functions for applications or networkplatforms\\architectures.• Work with business unit teams to develop high level cost estimates and possible ROI estimates.• Manage multiple competing priorities through effective communication and coordination.• Works with Procurement, Project Managers, Legal, Business Unit Representatives to navigate theprocurement process when required following organizational procurement procedures.

Decision Making:Selects from multiple procedures and methods to accomplish tasks. Applies organizational policies; may interpret organizational policies and recommend exceptions. Establishes work methods, timetables, performance standards, etc.

Leadership Provided:

Routinely works as a part of cross-functional teams and provides work group leadership, guidance, and/or training to less experienced staff. May lead cross-functional teams to address business issues.

Knowledge, Skills & Abilities:NOTE: This is a partial listing of necessary knowledge, skills, and abilities required to perform the Business Systems Analyst position successfully. This may not be an all-inclusive or exhaustive list.• Knowledge of concepts, theories, and best practices as set forth by a related professional organization suchas the International Institute of Business Analysis (preferred) or Project Management Institute.• Well-developed communication and collaboration skills.• Professional documentation and presentation abilities within a technical and business organization.• Skills in organization and proposal\\business case creation and presentation.• Ability to create reports and debrief C-Level executives and other organization members.• Capability to build and maintain relationships within the organization.• Utilization of the appropriate tools (at minimum) such as Office365 (Word, Excel, PowerPoint), Microsoft Visio,and Microsoft Project.• Aptitude to create use case scenarios and functional specifications.

Minimum Qualifications - Education and Experience:• Bachelor's degree in Computer Science, Information Systems, Business, and\\or equivalent experience.• 5-years experience in an organizational technology and business environment utilizing tools and bestpractices to resolve business issues and accomplish organizational goals.

Preferred Education & Experience:• Master's degree in Computer Science, Information Systems, Business, and\\or equivalent degree area.• 5-years experience in an organizational technology and business environment utilizing tools and bestpractices to resolve business issues and accomplish organizational goals. Equivalent professionalexperience may be considered in lieu of Master's degree.

Work Schedule: This position is in Atlanta, GA. Candidate will be required for pick-up laptop and badge onsite at DCA office on the first day and meet team members. COVID protocols are to be followed. The remaining duration will be performed remotely unless requested to come into the DCA office for an important matter. Only local candidates will be considered for the role.

Although not guaranteed, the position may extend past February 29, 2023.

Required/Desired Skills

SkillRequired /DesiredAmountof ExperienceTechnical expertise to business units (Finance, Telecom, Infrastructure, etc.) in identifying, evaluating, and developing IT system(s). Required5YearsCreates detailed project documents, workflows, test scripts, and diagrams to provide clearly defined project deliverables.Required5YearsAnalyzes complex business problems and processes and recommends efficiencies using automated solutions or process reengineering.Required5YearsQuestions

No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2Please list candidate's email address that will be used when submitting E-RTR.Question3Candidate must be paid AT LEAST BR if selected for engagement. Candidate can be paid more; however, the SRP rate cannot exceed BR Do you accept this requirement?Question4The maximum mark-up for this engagement's SRP rate is 35%. To be competitive on pricing, a mark-up below the 35% threshold is suggested. Do you agree to propose a mark-up at or below 35%?Question5This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement?Question6The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client's selection date. Do you accept this requirement?Question7Work Schedule: This position is in Atlanta, GA. Candidate will be required to pick-up laptop and badge onsite on the first day and meet team members. The remaining duration will be performed remotely unless requested to come into the DCA office for an important matter. Only local candidates will be considered for the role. Do you accept this requirement?