AEG
Catering/Event Sales Manager (Citizens Market Manhattan West)
AEG, New York, New York, us, 10261
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The Catering & Event Sales Manager assists the Director of Operations with the development and management of sales programs and operational processes for all events at Citizens Market Manhattan West, Casa Dani and Katsuya Restaurants. The ideal candidate will be responsible for managing all functions within the events department, focusing specifically on soliciting business in the corporate and social markets to increase and maximize revenue, as well as detailing and managing events. This individual will have established contacts in the corporate and social markets while building a solid book of business.
ESSENTIAL FUNCTIONS
Research, analyze, and develop special event profit generating opportunitiesProactively solicit new business by, among other things, making daily cold calls, in person sales drops, attending trade shows, and engaging in other client prospecting in order to increase the size of the organization's client databaseResponding to all catering inquiries in a timely mannerCreate leads and develop long-term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groupsCreatively find ways to stay within the designated budget per event, while meeting stakeholders needsQualify leads, draft proposals and contracts using the Triple Seat event management platformEnsure billing accuracy and conduct bill reviewed with the client prior to processing final invoiceDevelop meet and exceed monthly and annual sales budgets and annual planManage and direct all organization-related event logistics, including BEO meetings, managing events calendar, long term planning, conducting walk through's and site visits, and being the primary contact during event set up and break downMonitor changes and new developments in the special events industryIdentify potential risks or challenges associated with the event and develop contingency plans to mitigate them. This involves developing emergency plans and anticipating any possible scenarios that would impact the events successMonitors the effective resolution of guests issues that arise through the event execution process, by creating mechanisms to channel issues to property leadership and or other stakeholders with appropriate follow up with outcome resolutionExcellent verbal and written communication skills to liaise with clients, vendors and team membersWork closely with the Food & Beverage team to continuously innovate event offeringsWork closely with broader Citizens Market Manhattan West, Casa Dani and Katsuya Restaurants teams, internal & external catering providers and vendors to plan and execute Client eventsEnsure all out sourced equipment id inventoried prior to the event and to ensure all equipment is returned as deliveredPrepare and provide required documents and reports for the Director of Operations, revenue reports, prospect/tentative/turndown reports, and sales recapsObtain feedback from clients following each special event to determine and analyze client satisfaction, organizational performance, and event-related risks and liabilitiesOther assigned duties, projects, and responsibilities as defined by the business environment.QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Three to five years of related experienceBachelor's degree or equivalent combination of education and related experience and/or trainingResourceful, innovative and forward thinking, with an entrepreneurial spiritExpertise in financial analysis and planning, budgeting, and marketingWorking knowledge of local and regional markets, venue operations, and special events industriesAbility to work in a fast-paced environment and manage multiple tasks simultaneouslyAbility to effectively evaluate risks and liabilities of special events and stadium rentalsExcellent interpersonal and communication skillsExcellent computer skills, including proficiency in spreadsheet, database, CRM and word processing programsAbility to work nights, weekends and holidays as necessaryExcellent customer serviceCan be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organizationStrong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationshipsResponds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordinglyAbility to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflowCan manage people and resources to get projects completed; has a strong ability to multi-task and keep order.Detail OrientedAbility to work independently and/or in a team environmentStrong verbal and written communication skillsMust have computer skills: Microsoft Word, Excel.Bilingual in Spanish (preferred)Ability to stand, sit, use of hands to handle, or feel, reach with hands and armsAbility to lift and/ or move up to 25 pounds;Specific vision abilities required by this job include close vision and distance visionThe noise level in the work environment is usually moderate.COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
EducationPreferred
Bachelors or better in OtherLicenses & CertificationsPreferred
Certified ManagerCust Svc & SalesSkillsPreferred
Event PlanningFinancial AnalysisMicrosoft Office(Excel, PPT, Word, Outlook)Foreign Language - Spanish
The Catering & Event Sales Manager assists the Director of Operations with the development and management of sales programs and operational processes for all events at Citizens Market Manhattan West, Casa Dani and Katsuya Restaurants. The ideal candidate will be responsible for managing all functions within the events department, focusing specifically on soliciting business in the corporate and social markets to increase and maximize revenue, as well as detailing and managing events. This individual will have established contacts in the corporate and social markets while building a solid book of business.
ESSENTIAL FUNCTIONS
Research, analyze, and develop special event profit generating opportunitiesProactively solicit new business by, among other things, making daily cold calls, in person sales drops, attending trade shows, and engaging in other client prospecting in order to increase the size of the organization's client databaseResponding to all catering inquiries in a timely mannerCreate leads and develop long-term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groupsCreatively find ways to stay within the designated budget per event, while meeting stakeholders needsQualify leads, draft proposals and contracts using the Triple Seat event management platformEnsure billing accuracy and conduct bill reviewed with the client prior to processing final invoiceDevelop meet and exceed monthly and annual sales budgets and annual planManage and direct all organization-related event logistics, including BEO meetings, managing events calendar, long term planning, conducting walk through's and site visits, and being the primary contact during event set up and break downMonitor changes and new developments in the special events industryIdentify potential risks or challenges associated with the event and develop contingency plans to mitigate them. This involves developing emergency plans and anticipating any possible scenarios that would impact the events successMonitors the effective resolution of guests issues that arise through the event execution process, by creating mechanisms to channel issues to property leadership and or other stakeholders with appropriate follow up with outcome resolutionExcellent verbal and written communication skills to liaise with clients, vendors and team membersWork closely with the Food & Beverage team to continuously innovate event offeringsWork closely with broader Citizens Market Manhattan West, Casa Dani and Katsuya Restaurants teams, internal & external catering providers and vendors to plan and execute Client eventsEnsure all out sourced equipment id inventoried prior to the event and to ensure all equipment is returned as deliveredPrepare and provide required documents and reports for the Director of Operations, revenue reports, prospect/tentative/turndown reports, and sales recapsObtain feedback from clients following each special event to determine and analyze client satisfaction, organizational performance, and event-related risks and liabilitiesOther assigned duties, projects, and responsibilities as defined by the business environment.QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Three to five years of related experienceBachelor's degree or equivalent combination of education and related experience and/or trainingResourceful, innovative and forward thinking, with an entrepreneurial spiritExpertise in financial analysis and planning, budgeting, and marketingWorking knowledge of local and regional markets, venue operations, and special events industriesAbility to work in a fast-paced environment and manage multiple tasks simultaneouslyAbility to effectively evaluate risks and liabilities of special events and stadium rentalsExcellent interpersonal and communication skillsExcellent computer skills, including proficiency in spreadsheet, database, CRM and word processing programsAbility to work nights, weekends and holidays as necessaryExcellent customer serviceCan be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organizationStrong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationshipsResponds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordinglyAbility to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflowCan manage people and resources to get projects completed; has a strong ability to multi-task and keep order.Detail OrientedAbility to work independently and/or in a team environmentStrong verbal and written communication skillsMust have computer skills: Microsoft Word, Excel.Bilingual in Spanish (preferred)Ability to stand, sit, use of hands to handle, or feel, reach with hands and armsAbility to lift and/ or move up to 25 pounds;Specific vision abilities required by this job include close vision and distance visionThe noise level in the work environment is usually moderate.COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
EducationPreferred
Bachelors or better in OtherLicenses & CertificationsPreferred
Certified ManagerCust Svc & SalesSkillsPreferred
Event PlanningFinancial AnalysisMicrosoft Office(Excel, PPT, Word, Outlook)Foreign Language - Spanish