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Ethan Allen Global, Inc.

Interior Design Sales Professional

Ethan Allen Global, Inc., Huntington Station, New York, United States, 11750


Interior Design Sales Professional

Location:

Huntington Station, NY, USA

Req #:

297

Date:

Wednesday, July 10, 2024

General Objectives:

The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer's home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection, and overall project design. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible relationship-based selling environment. Some projects may require a team or partnership-based approach. Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio, and Ethan Allen Trade Program) that contribute to the success of the Design Center as well as their own individual success. Must be skilled in the use of social media such as blogs, micro-blogs, online forums, content sharing websites, and other digital channels established for online interaction and connection to promote Ethan Allen's brand as outlined in Ethan Allen's Social Media Policy. Design Consultants are compensated according to the Design Consultant Incentive Compensation Plan. Compensation is incentive-based with total compensation determined by commissions earned. Design Consultants are expected to meet or exceed Minimum Monthly Sales and other benchmarks as determined by Ethan Allen.

This is a Full-Time position.

Essential Duties and Responsibilities:

Create design solutions that are consistent with the customer's preference and budget.

Sell Ethan Allen's products and services.

Represent the Ethan Allen brand in all customer interactions, greeting customers professionally in the design center to establish rapport and obtain appointments and in-home consultations.

Make home calls to evaluate the customer's needs and provide a total individualized design solution that closes the sale.

Utilize grassroots marketing and various social media platforms to develop and grow the business.

Educate customers about the complimentary design service Ethan Allen provides.

Stay current on design and color trends to create fashionable design solutions.

Coordinate with the team to provide exceptional service to customers, keeping them informed of their order status.

Participate in all corporate sponsored marketing and training programs.

Educate customers on all the Ethan Allen sponsored finance options available to them.

Contribute towards the development and upkeep of the design center's portfolio.

Utilize corporate systems and technology to maximize efficiency in designing projects and providing professional service.

Enter orders utilizing the retail point of sale system.

Maintain a neat and orderly design center projection.

Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and marketing strategies.

Utilize technology, such as 3-D Room Planner and CRM, to build project volume and relationships with clients.

Utilize appropriate social media to enhance presence and build a network in the market.

Perform any other duties as required.

Knowledge, Skills, & Abilities:

Bachelor's degree or equivalent in a design-related field from an accredited institution with a minimum of one (1) year of practical interior design experience.

Broad knowledge of interior design and effective sales techniques.

Working knowledge of online sales and design tools.

Good listening skills with excellent oral and written communication skills.

General understanding of social media and grassroots marketing to develop a book of business.

Valid driver's license or an alternate means of transportation during business hours.

Intermediate skill competency using digital floor planning technology; 3D applications a plus.

Experience using interactive technology to view design concepts such as augmented reality and virtual reality.

Willingness to learn new technologies.

Compensation:

Design Consultant compensation will be incentive-based with total compensation determined by incentives earned. The Design Consultant will be advanced a draw, which is recoverable, each month against incentives earned. The first three (3) months of employment are considered a training period for all newly hired Design Consultants. During this period, the Design Consultant will be paid a non-recoverable draw.

Other details:

Job Family:

Designers

Job Function:

4A Design Consultants

Pay Type:

Salary

Min Hiring Rate:

$56,300.00

Max Hiring Rate:

$150,000.00

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