JP Morgan Chase & Co.
Quant Analytics Manager - Vice President
JP Morgan Chase & Co., New York, NY
Job Description
As an Analytics Manager, you'll work closely with Product Owners and the entire Quad to deliver analytics & insights to drive strategies and critical business decisions. Your responsibilities will include understanding business needs and how analytics can identify opportunities & solutions, writing complex queries to pull data form large SQL and AWS database platforms across multiple LOBs, analyzing that data to identify key insights, communicating those insights, and partnering with the quad to translate those insights into measurable actions.
Candidate will combine their data & analytics skills, business knowledge, collaboration, leadership & communication skills to develop & deliver insights that identify and address customer opportunities and business strategies for the Loyalty team.
Job Responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
Hybrid-60% in-office
Please note: Relocation assistance is not offered/supported for this role
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
As an Analytics Manager, you'll work closely with Product Owners and the entire Quad to deliver analytics & insights to drive strategies and critical business decisions. Your responsibilities will include understanding business needs and how analytics can identify opportunities & solutions, writing complex queries to pull data form large SQL and AWS database platforms across multiple LOBs, analyzing that data to identify key insights, communicating those insights, and partnering with the quad to translate those insights into measurable actions.
Candidate will combine their data & analytics skills, business knowledge, collaboration, leadership & communication skills to develop & deliver insights that identify and address customer opportunities and business strategies for the Loyalty team.
Job Responsibilities
- Establish and foster partnerships across the organization to understand business requirements and objectives
- Create & execute solutions to pull and combine data from multiple sources for analysis and reporting
- Analyze data from a variety of sources and identify key insights
- Communicate insights to senior leaders via written and oral presentations
- Collaborate with analytic and non-analytic groups as well as facilitate holistic, cross-functional learning
- Work with a team of analysts that supports Loyalty Product Owners
- Champion data and analytics best practices across the Loyalty organization
- Understand and translate business needs into data models supporting long-term solutions
- Facilitate the creation of data models using best practices to ensure high data quality and reduced redundancy
Required qualifications, capabilities, and skills
- Bachelor's degree and 5+ years of experience in related and applicable data analytics functions
- Previous experience leading projects
- Intermediate experience with Adobe Analytics
- Intermediate knowledge of SQL or Python; will do queries to extract information
- Adept at explaining and converting complex concepts into digestible information to be consumed by audiences of varying levels of expertise
- Strong verbal and written communication skills
- Proficiency in critical thinking and problem solving
- Strong project management skills
- Strong collaboration and partnership management skills
- Functional industry knowledge for financial services &/or loyalty
Preferred qualifications, capabilities, and skills
- MS Degree in a related discipline
- Alteryx, Tableau and Snowflake are a plus
- Functional industry experience in operations, marketing, credit/risk, technology or finance
- Intermediate knowledge of Machine Learning
- Degree in quantitative or related field preferred
Hybrid-60% in-office
Please note: Relocation assistance is not offered/supported for this role
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.