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Ad Hoc LLC

Program Director for Veteran's Affairs Business Unit

Ad Hoc LLC, Baltimore, Maryland, United States, 21276


Program Director - Veterans Affairs Business UnitThis position requires competency working within AWS & Salesforce. Experience working with the Department of Veteran's Affairs is mandatory. This position is 100% remote.About Ad HocAd Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to meet the needs of our users while closing the gap between consumer expectations and government.Work on things that matterOur teams connect Veterans with services designed for their needs, help millions of people access affordable health care, and support important programs like Head Start.Built for a remote lifeAd Hoc is remote-first and remote-always. We've designed our culture, communications, and tools to support a nationwide team.Committed to high expectations and a welcoming cultureAd Hoc values acceptance, accountability, and humility. We build small, inclusive teams to bring the best of consumer technology to the problems of government.Veterans AffairsThe Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort.Primary Responsibilities:Manages all aspects of program performance (i.e. technical, contractual, administrative, financial) and coordinating program activities across multiple projects.Exhibits an extensive knowledge of fundamental project management processes, methodologies, and tools.Extensive experience with managing contract revenue, billable utilization, and gross margin achievement.Serves as a trusted advisor and main representative with the customer.Cultivates and maintains strong customer relationships to understand needs and maximize satisfaction.Employs executive presence to communicate with stakeholders regarding changes to program scope, timeline, or budget.Exhibits the ability to manage and support change management best practices.Extensive influential skills to translate customer vision and drive project activities to successful outcomes.Envisions and communicates the "big picture" and organizes people, technology, culture, and operations to drive solutions.Manages contractual obligations and oversees output of subcontracting partners.Oversees program/project activities ensuring compliance, timely completion, and budget adherence.Experienced with conflict resolution and problem-solving solutions.Extensive ability to manage Project and Program leaders to communicate effectively.Negotiates outcomes and agreements that benefit the project, program, and company.Partners with practice and growth leaders to identify and drive growth opportunities.Proactively identifies program risks and implements mitigation techniques.Extensive knowledge of ISO and CMMI quality standards.Ability to achieve CPARS ratings above Satisfactory.Ability to earn trust and respect from team members and influence decisions.Extensive coalition and team-building skills.Responsible for hiring, performance management, timecard reviews, PTO management, and team development.Basic Qualifications:Bachelor's degree and 10+ years of experience (relevant experience may substitute for education).5 years of experience managing technology service delivery projects.Substantial experience working with the Veteran's Administration.Project Management Professional (PMP) and/or ITIL certified.Agile certification required (e.g., PMI-ACP, AgilePM Foundation, etc.).Extensive experience with Agile project management methodology.Extensive knowledge of planning, programming, budgeting, and resourcing.Extensive experience with project management software tools.Prior government or government contracting experience.Extensive experience supporting FFP and T&M government contracting.Extensive experience delivering large-scale Prime contracts.Extensive experience managing subcontractors.Experience working within AWS & Salesforce.Experience managing 100+ employees (direct and indirect).Experience managing a $100 million portfolio in TCV and annual revenue.Ability to receive Adjudication from VA.To learn more about working at Ad Hoc, please visit:

Ad Hoc CareersBenefits:Company-subsidized Health, Dental, and Vision Insurance.Use What You Need Vacation Policy.401K with employer match.Paid parental leave after one year of service.Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.In support of the Colorado Equal Pay Transparency Act, and others like it across the country, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team. The range of starting pay for this role is $180,000-$220,000.

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