Program Director for Veteran's Affairs Business Unit

Program Director - Veterans Affairs Business UnitThis position requires competency working within AWS & Salesforce. Experience working with the Department of Veteran's Affairs is mandatory. This position is 100% remote.About Ad HocAd Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to meet the needs of our users while closing the gap between consumer expectations and government.Work on things that matterOur teams connect Veterans with services designed for their needs, help millions of people access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government thinks about and uses technology.Built for a remote lifeAd Hoc is remote-first and remote-always. We've designed our culture, communications, and tools to support a nationwide team. Being remote allows Ad Hoc to bring the best people onto our teams and give them the freedom to create a work environment that fits their lives.Committed to high expectations and a welcoming cultureAd Hoc values acceptance, accountability, and humility. We aren't heroes. We leave our egos at the door to learn from our mistakes and improve the process for the next time. We build small, inclusive teams to bring the best of consumer technology to the problems of government.Veterans AffairsThe Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees.Primary Responsibilities:Manage all aspects of program performance (i.e. technical, contractual, administrative, financial) and coordinating program activities across multiple projects.Exhibit an extensive knowledge of fundamental project management processes, methodologies and tools and techniques.Extensive experience with managing contract revenue, billable utilization, and gross margin achievement.Serve as a trusted advisor, with the ability to serve as the company's main representative with the customer.Cultivate and maintain strong customer relationships to understand needs, maximize customer satisfaction, and communicate overall project status.Employ executive presence to communicate with stakeholders; specifically associated with changes to program scope, timeline, or budget.Exhibit the ability to manage and support change management best practices.Manage contractual obligations and oversee output of subcontracting partners.Oversee program/project activities ensuring compliance and timely completion within budget.Experience with conflict resolution and problem-solving solutions.Responsible for hiring, performance management, timecard reviews, PTO management and team development.Basic Qualifications:Bachelor's and 10+ years of experience (relevant experience may be substituted for education).5 years of experience managing technology service delivery projects.Substantial experience working with the Veteran's Administration.Project Management Professional (PMP) and/or ITIL certified.Agile certification required (e.g., PMI-ACP, AgilePM Foundation, ICP, Certified Scrum Master, SAFe Agilist).Extensive experience with Agile project management methodology.Extensive knowledge of planning, programming, budgeting, and resourcing.Extensive experience with project management software tools.Prior government or government contracting experience.Experience managing a $100 million portfolio in TCV and annual revenue.Ability to receive Adjudication from VA.To learn more about working at Ad Hoc, please visit:

https://adhocteam.us/join/Benefits:Company-subsidized Health, Dental, and Vision Insurance.Use What You Need Vacation Policy.401K with employer match.Paid parental leave after one year of service.Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer.

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