Program Director for Veteran's Affairs Business Unit

Program Director - Veterans Affairs Business UnitThis position requires competency working within AWS & Salesforce. Experience working with the Department of Veteran's Affairs is mandatory. This position is 100% remote.About Ad HocAd Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to meet the needs of our users while closing the gap between consumer expectations and government.Work on things that matterOur teams connect Veterans with services designed for their needs, help millions of people access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government thinks about and uses technology.Built for a remote lifeAd Hoc is remote-first and remote-always. We've designed our culture, communications, and tools to support a nationwide team. Being remote allows Ad Hoc to bring the best people onto our teams and give them the freedom to create a work environment that fits their lives.Committed to high expectations and a welcoming cultureAd Hoc values acceptance, accountability, and humility. We aren't heroes. We leave our egos at the door to learn from our mistakes and improve the process for the next time. We build small, inclusive teams to bring the best of consumer technology to the problems of government.Veterans AffairsThe Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees.Primary Responsibilities:Manage all aspects of program performance (i.e. technical, contractual, administrative, financial) and coordinate program activities across multiple projects.Exhibit an extensive knowledge of fundamental project management processes, methodologies, and tools and techniques and adapt them to the organization.Manage contract revenue, billable utilization, and gross margin achievement.Serve as a trusted advisor and the company's main representative with the customer.Cultivate and maintain strong customer relationships to understand needs and maximize customer satisfaction.Communicate with stakeholders regarding changes to program scope, timeline, or budget.Manage and support change management best practices.Translate customer vision and drive project activities to successful outcomes.Organize people, technology, culture, and operations to drive solutions to complex business problems.Oversee program/project activities to ensure compliance, timely completion, and budget adherence.Identify issues and conflicts and problem-solve solutions.Manage Project and Program leaders to communicate effectively with stakeholders.Negotiate outcomes and agreements beneficial to the project, program, and company.Partner with practice and growth leaders to identify and drive growth opportunities.Identify program risks and manage mitigation techniques.Ensure program adherence to ISO and CMMI quality standards.Achieve CPARS ratings above Satisfactory.Exude leadership qualities and influence decisions for project success.Create and build team culture and drive consensus.Responsible for hiring, performance management, timecard reviews, PTO management, and team development.Basic Qualifications:Bachelor's degree and 10+ years of experience (relevant experience may substitute for education).5 years of experience managing technology service delivery projects.Substantial experience working with the Veteran's Administration.Project Management Professional (PMP) and/or ITIL certified.Agile certification required (e.g., PMI-Agile Certified Practitioner, AgilePM Foundation, ICAgile Certified Professional, Certified Scrum Master, SAFe Agilist).Extensive experience with Agile project management methodology.Knowledge of planning, programming, budgeting, and resourcing.Experience with project management software tools.Prior government or government contracting experience.Experience supporting FFP and T&M government contracting.Experience delivering large-scale Prime contracts.Experience managing subcontractors.Experience working within AWS & Salesforce.Experience managing 100+ employees (direct and indirect).Experience managing a $100 million portfolio in TCV and annual revenue.Ability to receive Adjudication from VA.Benefits:Company-subsidized Health, Dental, and Vision Insurance.Use What You Need Vacation Policy.401K with employer match.Paid parental leave after one year of service.Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.In support of the Colorado Equal Pay Transparency Act, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $180,000-$220,000.

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