Brain Balance of Omaha
Program Director
Brain Balance of Omaha, Omaha, Nebraska, us, 68197
Job DescriptionReporting to the Center Director, the Program Director is an in-center position designed to oversee Sensory Motor and Academic programs. They also are responsible for coaching and scheduling staff at Brain Balance. The ideal Program Director will be an authority on customer service, programmatic knowledge, coaching, and mentoring staff management. They will grow and maintain strong programmatic outcomes for the enrolled children in the Omaha center in order to drive improvements for our clients and their families. The Program Director will have ongoing responsibility for their position-specific KPIs and will work to meet and exceed budgeted re-enrollment and revenue goals on a monthly basis. They will oversee program outcome and parent satisfaction.Duties to include:
Manage center coaching staff, training, and program supportConduct welcome, progress, Mastery, and re-enrollment meetingsAssist Center Director in managing all aspects of customer service and supportMaintain an excellent working knowledge and a high level of proficiency in the performance of all phases of Sensory Motor and Academic programsLeverage our best-in-class onsite and online training to manage the center coaching staffDeep understanding of all aspects of CRMManage coaching staff in the implementation of program updates and changes and training of sameDeep understanding of all aspects of sensory motor and academic programsRegularly review student programs to help each child attain successProvide leadership by generating excitement, enthusiasm, a positive mental attitude, and commitment to company objectivesProvide leadership by maintaining a positive, customer-centric center cultureRequired Knowledge, Skills, And Abilities
You are strategically focused on KPIs that will drive Brain Balance forward, leveraging your management, sales, customer service, programmatic, and training experience. Your ability to intelligently review and explain program needs and changes to coaching staff to ensure student success.Ability to demonstrate and perform program exercisesProgram Director role entails walking, standing, sitting, bending, stooping, jumping, and stretchingFast-paced, with a requirement for timely response to customer needsRegular team meetings with CD and ACD and coaching staff to discuss high priority topics, student program concerns, review actuals against budgets center performance, and any needed feedback with in-center leadership teamExcellent time management & organizational skills with the ability to work independently & as part of a teamRequired Education And Experience
Bachelor’s Degree5 years of leadership experienceExcellent written and verbal communication skillsExcellent analytical and problem-solving skillsJob Location
Program Director will work mostly in center with some outside school visitsCompany Description
Brain Balance of Omaha is a neurodevelopment program that addresses the root cause of concerns with Focus/Attention/Behavior/Academics/Social skills. Our company is a very mission-driven organization that is on the front line of making a dramatic change for our clients and their families.Seniority Level
DirectorEmployment Type
Full-timeJob Function
Business Development and SalesMental Health Care
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Manage center coaching staff, training, and program supportConduct welcome, progress, Mastery, and re-enrollment meetingsAssist Center Director in managing all aspects of customer service and supportMaintain an excellent working knowledge and a high level of proficiency in the performance of all phases of Sensory Motor and Academic programsLeverage our best-in-class onsite and online training to manage the center coaching staffDeep understanding of all aspects of CRMManage coaching staff in the implementation of program updates and changes and training of sameDeep understanding of all aspects of sensory motor and academic programsRegularly review student programs to help each child attain successProvide leadership by generating excitement, enthusiasm, a positive mental attitude, and commitment to company objectivesProvide leadership by maintaining a positive, customer-centric center cultureRequired Knowledge, Skills, And Abilities
You are strategically focused on KPIs that will drive Brain Balance forward, leveraging your management, sales, customer service, programmatic, and training experience. Your ability to intelligently review and explain program needs and changes to coaching staff to ensure student success.Ability to demonstrate and perform program exercisesProgram Director role entails walking, standing, sitting, bending, stooping, jumping, and stretchingFast-paced, with a requirement for timely response to customer needsRegular team meetings with CD and ACD and coaching staff to discuss high priority topics, student program concerns, review actuals against budgets center performance, and any needed feedback with in-center leadership teamExcellent time management & organizational skills with the ability to work independently & as part of a teamRequired Education And Experience
Bachelor’s Degree5 years of leadership experienceExcellent written and verbal communication skillsExcellent analytical and problem-solving skillsJob Location
Program Director will work mostly in center with some outside school visitsCompany Description
Brain Balance of Omaha is a neurodevelopment program that addresses the root cause of concerns with Focus/Attention/Behavior/Academics/Social skills. Our company is a very mission-driven organization that is on the front line of making a dramatic change for our clients and their families.Seniority Level
DirectorEmployment Type
Full-timeJob Function
Business Development and SalesMental Health Care
#J-18808-Ljbffr