Patient Service Coordinator

Job Summary:MedStar Health is looking for a Patient Service Coordinator to join our team at Georgetown University Hospital!As a Patient Service Coordinator, you will be responsible for providing the best customer service to patients by greeting them with a warm and friendly smile, managing check-in/out processes, gathering demographic information, performing insurance verifications, taking copayments, and scheduling.Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!Primary Duties:Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies, and explains patient responsibility for payment.Performs check-in and check-out procedures by inputting patient charges and verifying demographic and insurance information. Coordinates efficient patient flow through the practice or hospital department assigned.Supports organization initiatives related to new technology, clinical programs, and improving the patient experience. Coordinates the scheduling of surgical cases, procedures, and admissions for the department.Assists with coordinating personnel activities, including interviews, orientation and training, scheduling, work sampling, quality assurance, and performance management.Qualifications:3-4 years' experience in a customer service environment.Associate Degree Required.Previous experience with an electronic health record system desired, especially GE Centricity EHR or Aria.CPR (Cardiac Pulmonary Resuscitation) certification.Previous experience with computerized registration systems and supervisory experience preferred.

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