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Cardinal Health

Director, IT Practice Operations – Navista

Cardinal Health, Juneau, Alaska, us, 99812


Cardinal Health Director, IT Practice Operations – Navista

Location: Juneau, Alaska At Navista, our mission is to empower community oncology practices to deliver patient-centered cancer care. Navista, a Cardinal Health company, is an oncology practice alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive. True to our name, our experienced team is passionate about helping oncology practices navigate the future. The Director, IT Practice Operations will join forces with business and solution/product leaders to plan, build, execute, and deliver the roadmap for the Navista business. The Director will lead a diverse team of technology associates across IT operations and enterprise IT teams while working across multiple geographies to support the IT Practice needs delivered through planning, collaboration, and agile product software releases each year. This leader will be responsible for supporting all technology needs of the practices in the network to ensure smooth day-to-day operations, handle escalations, and fully realize opportunities to roll out industry-leading differentiated technology assets. Responsibilities Support the overall IT strategy by meeting department goals and anticipating future needs, identifying, and defining broad solutions to support IT Infrastructure, commercial/clinical applications, and data assets within the organization. Prioritize and triage organizational efforts, escalations, and communications to ensure efficient and effective IT operations. Identify and drive automation and process improvements to improve the cost of service for practices. Manage executive stakeholder management and communication. Coordinate with corporate implementations on providing local technical assistance on all office needs, new site implementations, and office expansions. Oversee and plan support and advisory as applicable for the full system’s lifecycle, including scoping, support, escalations, patching, planning, and retirement of systems. Manage and lead the IT staff, providing guidance, support, and professional development. Assist in identifying, selecting, and managing vendors, including contract negotiations, auditing, and billing. Establish, implement, and enforce standard system access and user capabilities, working closely with corporate IT on any modifications of the procedures. Provide technical leadership and assistance in developing direction for future data processing requirements. Ensure compliance with relevant regulations and standards, conduct audits, and prepare reports as required. Qualifications Minimum of 15 years of IT experience, including in IT, Commercial Application, and Clinical Data Applications preferably in an Oncology practice setting. Minimum of 7 years of proven supervisory/leadership experience. Minimum of 3 years' experience with vendor management and contract negotiations. PMP Certification or 5 years project experience preferred. Proficiency in Microsoft Office (Excel, Word, PowerPoint, Visio). Healthcare industry experience preferably in Oncology preferred. User/Consumer/Clinical Software rollout experience in a large MSO setting preferred. Significant experience with customer relationship management systems, Salesforce.com a plus. Familiarity with regulated healthcare environments (e.g., FDA, HIPAA), data needs nice to have. Demonstrated ability to manage team performance, career, and professional development. Demonstrated ability to understand business processes, set IT operation direction, and oversee successful software/clinical products rollout. Strong skills in stakeholder management and internal evangelism of IT Operations/service principles. Track record of identifying clinical/applications product software development techniques and hardware/software platforms, and conceptual knowledge of technology standards. Demonstrated problem-solving ability that drives operational excellence. Anticipated salary range:

$130,700 - $211,050 Benefits:

Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage. Paid time off plan. Health savings account (HSA). 401k savings plan. Access to wages before payday with myFlexPay. Flexible spending accounts (FSAs). Short- and long-term disability coverage. Work-Life resources. Paid parental leave. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

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