Executive Assistant

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator.Salary: $20.00 - $22.00 per hour commensurate with experience and qualificationsPurpose:To provide office management support of assigned department, assure the smooth operation of the support services, handle inquiries, supervise other administrative support operations, and may lead projects. This position handles confidential information and operates as part of the management team.Principal Responsibilities:Supervise the lobby reception, phones, and office operations of assigned department.Assure all required processes are completed or assigned, work with staff to assure completion of assignments.Assist in the preparation and control of records, statistics, and reports regarding operations, personnel, and clients served.Handle community inquiries, acting as a department liaison.Administer programs, projects, and/or processes specific to the assigned department.Participate in agency-wide case review, assuring departmental standards meet funding and State requirements.Administer and track departmental purchasing related to supplies, facilities, and operations.Assist in the new hire process, coordinate training and orientation of new employees.Assist with the new hire paperwork and process for CES clients and Project SEARCH clients.May be required to provide services/support activities in the field as needed for department function.Act as a mandated abuse reporter.Other duties as assigned to assure efficient program operations.Supervise lobby assistants.Prepare, monitor, and follow up on monthly billing paperwork for all CES departments, trained in IP/group/CAN billing procedures.Department liaison with the IT department, facilities, accounting, payroll, vehicles, and other Hope departments.Payroll entry for CES clients.Assist in the CARF process, including updates to the CES procedure manuals.Monitor, update, and maintain the funding authorizations with the Regional Center or Department of Rehabilitation.Monitor and process the Annuals and semi-annual IHSP meetings and paperwork.Add, update, and maintain the client binders and paperwork.Follow all health and safety guidelines established by the County Health Department and the CDC.Minimum Qualifications:High School diploma, G.E.D. or equivalent plus two years of related experience working in an office environment with increasing responsible assignments.Reports To:

Department Manager or Division DirectorSupervisory Responsibility:

may supervise one staff as assigned.Required Knowledge, Skills, and Abilities:Knowledge of office methods, procedures, and equipment.Ability to train and direct the work of others.Ability to prepare and deliver presentations.Ability to prepare accurate accounting of department purchases.Ability to organize time, set priorities, and complete assignments.Ability to manage multiple tasks in a busy office environment.Ability to exercise good judgment, self-pace work and direct the work of others.Knowledge of the industry supported by the program department as assigned.Experienced and knowledgeable in Windows, Microsoft Office 365: able to use Word, Excel, and Access proficiently.Act as a mandated abuse reporter.Physical and Environmental Conditions:Typical office environment, equipment, and tasks. Significant amount of time spent at computer station, typing, phone, long periods of intense concentration. Constant review of documentation and reports, frequent phone use, constant interruption. Periods of travel to other locations, exposure to outdoor conditions. Significant face-to-face communications with internal and external customers.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?Visit

www.hopeservices.org

to find out more about us and the people we serve.Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

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