Tennessee Society of Association Executives
Senior Manager, Membership & Chapter Operations
Tennessee Society of Association Executives, Washington, District of Columbia, us, 20022
Senior Manager, Membership & Chapter OperationsWashington, D.C.The American Pharmacists Association is the largest association representing pharmacists in all practice settings in the United States and is the only organization advancing the entire pharmacy profession.Our expert staff, and strong volunteer leadership, including many experienced pharmacists, allow us to deliver vital leadership to help pharmacists, pharmaceutical scientists, student pharmacists, and pharmacy technicians find success and satisfaction in their work while advocating for changes that benefit them and their patients.WHAT WE’RE ABOUTCollaboration:
We strive to produce meaningful products and services in the spirit of trust and partnership throughout the organization.Accountability:
We strive to meet the highest standards of ethical behavior.Respect:
We are committed to seeking to understand others’ perspectives and appreciating our differences.Excellence:
We strive to deliver high-quality, innovative, and best-in-class products and services.WHAT YOU’LL DOServe as primary contact for Chapter Dues Program and manage overall membership payment processes for all categories of membership.Work to ensure the successful development, coordination, and implementation of chapter membership initiatives.Provide high quality customer service and timely response to members, students, subscribers, and prospective members.Assist with the management, development, and implementation of routine/miscellaneous programs and activities associated with membership services.LOCATION: Washington, DC – Hybrid, two days a week in the office (Tuesday & Thursday)WHO WE’RE LOOKING FORA Bachelor’s Degree in business, marketing, the social sciences, or other relevant field or experience.Minimum of 5 years in an association membership position with demonstrated success as it relates to chapter development, membership data management, customer service, payment processing, and use of databases.Skills, knowledge and abilities required:Strong project management skills.Strong data analytical and problem-solving skills.Experience with association management systems as they relate to chapter membership development.Ability to work independently and effectively with volunteers.Excellent interpersonal skills, quality member service philosophy, and professional demeanor.Proficiency with office processing and spreadsheet programs (Excel/ Word).Regular and satisfactory attendance required.APhA does not make hiring decisions on the basis of race, color, creed, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, veteran status, religion, political affiliation, or any other characteristic protected by state, federal, or local law.Applicants must be currently authorized to work in the United States on a full-time basis.
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We strive to produce meaningful products and services in the spirit of trust and partnership throughout the organization.Accountability:
We strive to meet the highest standards of ethical behavior.Respect:
We are committed to seeking to understand others’ perspectives and appreciating our differences.Excellence:
We strive to deliver high-quality, innovative, and best-in-class products and services.WHAT YOU’LL DOServe as primary contact for Chapter Dues Program and manage overall membership payment processes for all categories of membership.Work to ensure the successful development, coordination, and implementation of chapter membership initiatives.Provide high quality customer service and timely response to members, students, subscribers, and prospective members.Assist with the management, development, and implementation of routine/miscellaneous programs and activities associated with membership services.LOCATION: Washington, DC – Hybrid, two days a week in the office (Tuesday & Thursday)WHO WE’RE LOOKING FORA Bachelor’s Degree in business, marketing, the social sciences, or other relevant field or experience.Minimum of 5 years in an association membership position with demonstrated success as it relates to chapter development, membership data management, customer service, payment processing, and use of databases.Skills, knowledge and abilities required:Strong project management skills.Strong data analytical and problem-solving skills.Experience with association management systems as they relate to chapter membership development.Ability to work independently and effectively with volunteers.Excellent interpersonal skills, quality member service philosophy, and professional demeanor.Proficiency with office processing and spreadsheet programs (Excel/ Word).Regular and satisfactory attendance required.APhA does not make hiring decisions on the basis of race, color, creed, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, veteran status, religion, political affiliation, or any other characteristic protected by state, federal, or local law.Applicants must be currently authorized to work in the United States on a full-time basis.
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