Serigor Inc
Trainer Senior BSA (Hybrid)
Serigor Inc, Washington, District of Columbia, us, 20022
Job Title:
Trainer Senior BSA (Hybrid)Location:
Washington, DCDuration:
12 Months+
Job Description:As a BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new applications, developing training material, and delivering training. This position requires 4 days on-site.
Responsibilities:Business analysis and process mappingMaintain comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize workflows that are supported by new software applications.Collaborate with Product Owners to understand business processes, watch demonstrations, and using a sandbox, develop training material for staff.Identify channels to deliver training to staff including videos, tipsheets, contextual help, and others.Training and organizational change management.Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, Azure DevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible.Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
Skills:Skills
Required / Desired
Amount
of ExperienceBA experience Required 15 YearsProject management skills with the ability to prioritize tasks and meet deadlines Highly desired 5 YearsRequirements gathering and documentation Required 15 YearsMS Office/suites experience Required 11 YearsHands-on end-user training on Dynamics 365 Highly desired 3 YearsDevelop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support Required 3 YearsProven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria Required 3 YearsBusiness Process and workflow/data flow design (i.e., process maps / flow charts) AND IMPLEMENTATION Required 2 YearsExperience working with Knowledgebase portals such as Confluence, Azure DevOps, and SharePoint Highly desired 1 YearExperience in Child Welfare Agency Highly desired 1 Year#J-18808-Ljbffr
Trainer Senior BSA (Hybrid)Location:
Washington, DCDuration:
12 Months+
Job Description:As a BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new applications, developing training material, and delivering training. This position requires 4 days on-site.
Responsibilities:Business analysis and process mappingMaintain comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize workflows that are supported by new software applications.Collaborate with Product Owners to understand business processes, watch demonstrations, and using a sandbox, develop training material for staff.Identify channels to deliver training to staff including videos, tipsheets, contextual help, and others.Training and organizational change management.Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, Azure DevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible.Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
Skills:Skills
Required / Desired
Amount
of ExperienceBA experience Required 15 YearsProject management skills with the ability to prioritize tasks and meet deadlines Highly desired 5 YearsRequirements gathering and documentation Required 15 YearsMS Office/suites experience Required 11 YearsHands-on end-user training on Dynamics 365 Highly desired 3 YearsDevelop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support Required 3 YearsProven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria Required 3 YearsBusiness Process and workflow/data flow design (i.e., process maps / flow charts) AND IMPLEMENTATION Required 2 YearsExperience working with Knowledgebase portals such as Confluence, Azure DevOps, and SharePoint Highly desired 1 YearExperience in Child Welfare Agency Highly desired 1 Year#J-18808-Ljbffr