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Serco North America

Training Specialist - San Diego, CA

Serco North America, Los Angeles, California, United States, 90079


Position Description

Looking for a Training Specialist opportunity at a place you can make a difference every day? Discover this great opportunity in our San Diego, CA location.As the Training Specialist, you will provide On the Job Training instruction on TACNET and other Navy C4ISR systems, network and system administration. A wide degree of creativity and latitude is expected. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.In this role, you will:Serve as Subject Matter Expert for the following: CANES, ADNS, CENTRIX-MME, SCI-N, SubLAN, ISNSProvide OJT instruction on TACNET operations, maintenance, and repair.Report design, reliability, and maintenance problems to program management.Support new system installations, integrations, and upgrades.Install, troubleshoot, maintain, and repair products/equipment.Establish testing protocols and standards, providing training and guidance to engineers and technicians.Test interoperability of systems, measure transmission/outputs, troubleshoot and resolve issues, and maintain detailed evaluation and repair reports.Provide innovative solutions to complex functional problems that impact function's success.Qualifications

To be successful in this role, you will have:Active Secret clearance.US Citizenship.Ability to obtain and maintain a CAC (Common Access Card).Ability to successfully pass a drug/background screening.A High School Diploma/GED and 4 years of additional related experience.

A Bachelor's Degree will be considered in lieu of A High School Diploma/GED and 4 years of additional related experience.

Cybersecurity Work Force (CSWF) qualified or ability to obtain within 12 months.3 years of experience (Experience in training highly preferred).Effective interpersonal and communication (verbal and written) skills.Ability to analyze, troubleshoot and repair TACNET systems as an individual and in team situations.Ability to assess and respond to situations where standard procedures have failed in isolating or fixing problem equipment.Ability to promptly respond to telephone and email requests for technical support.Ability to travel up to 10% as necessary.Additional desired experience and skills:Navy’s Basic Instructor Training (either NEC 805A or 9502) or a current industry standard trainer certification, such as Microsoft Certified Trainer (MCT) or CompTIA Certified Technical Trainer (CTT+).Experience in training TACNET, or other Navy C4I systems.Experience in three (3) of the following four (4) areas:

Network AdministrationSystem AdministrationTechnical DocumentationTraining

Demonstrated expertise in C4I Networks and System Administration.Effective interpersonal and communication (verbal and written) skills.If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Apply today to discover your place in our world!Military Veterans and Spouses encouraged to apply!

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