Accor Hotels
Makana Market & In Suite Dining Manager
Accor Hotels, Houston, Texas, United States,
Company DescriptionDiscover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!What is in it for you:Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employeesFlexible spending account (FSA)401(k) retirement savings plan and matching programPaid Vacation, holidays, personal and sick daysFood & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)Wellness OfferingsEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Employee Activities
Job DescriptionProviding Inspired Food & Beverage to highlight the destination we represent is one of our passions. As our
Makana Market & In-Suite Dining Manager , you will be responsible for curating a superior guest experience through effective leadership, planning and directing of all activities while delivering top line revenue, colleague engagement, guest satisfaction and fiscal results.Salary Range: $76,000-$82,000What you will be doing:Oversee all aspects of Makana Market and In-Suite Dining operations.Provide an active presence during peak business hoursKeep up with current trends in retail merchandising, Café coffee culture and in-room luxury dining and experiencesTarget areas that will allow Makana Market and In-Suite Dining to achieve exceptional guest satisfaction resultsEvaluate areas with opportunities for revenue growth through implementation of new retail sets, menus and amenity options that cater to our guests needs and anticipate their wantsManage labor and operating expenses through effective scheduling, budgeting, purchasing, and forecastingCompile month end financial recap of Makana Market and In Suite Dining to include actual results versus forecast/budget/previous year and submission of analysisEnsure all brand standards and programs are in place and maintained.Have full knowledge of all menu items, garnishes, contents and preparation methods for all food and beverage venues on propertyCollaborate with other departments at the Kea Lani to contribute to the overall smooth operation of the hotelDrive revenue and profit through the implementation of strategies, practices, and promotionsDevelop and implement branded logo related application, product, and merchandising standardsConduct monthly and Quarterly Inventory counts for both venuesRecruit, motivate, coach, and discipline Makana Market and In Suite Dining colleaguesLead Front of House team in all aspects of the venues’ culture to ensure service & hospitality standards are followedTrain, evaluate and promote the growth and development of internal talentComplete one-on-one meetings and performance reviews in accordance with company guidelinesMaintain the safety and sanitation of the restaurant in adherence to local Health Department, and EHC safety guidelinesMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests, remaining calm and courteous at all timesCreate and maintain department specific policies, procedures and service standards. Follow hotel and departmental policies, procedures and service standards that are already in placeContribute to the improvement of the operation by contributing ideas, making suggestions, soliciting feedback and actively participating in departmental communication meetings
QualificationsYour experience and skills include:Must be able to effectively communicate both verbally and written, with all level of colleagues in an attentive, friendly, courteous and service oriented mannerMust be able to speak, read, write and understand the English languageRequires good communication skills, both verbal and writtenMust possess basic computational abilityMust possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functionsEducationHigh School diploma or equivalent or vocational trainingExperienceMinimum of two years management experience in Food & Beverage operations or Retail Operations requiredExperience in Silverware system is an assetLicenses or CertificatesTB ClearanceMaui County Liquor CardFood Safety Certification or ServSafe Certification
Additional InformationAll Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Join our ‘ohana today : Visit our website to learn more about living and working for Fairmont Hawai’i.
www.fairmonthawaiijobs.comWhy work for Accor?
So you can discover a world where life pulses with passion!Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.Hospitality is a work of heart! #fairmontcareers #alwayskealani
#J-18808-Ljbffr
Job DescriptionProviding Inspired Food & Beverage to highlight the destination we represent is one of our passions. As our
Makana Market & In-Suite Dining Manager , you will be responsible for curating a superior guest experience through effective leadership, planning and directing of all activities while delivering top line revenue, colleague engagement, guest satisfaction and fiscal results.Salary Range: $76,000-$82,000What you will be doing:Oversee all aspects of Makana Market and In-Suite Dining operations.Provide an active presence during peak business hoursKeep up with current trends in retail merchandising, Café coffee culture and in-room luxury dining and experiencesTarget areas that will allow Makana Market and In-Suite Dining to achieve exceptional guest satisfaction resultsEvaluate areas with opportunities for revenue growth through implementation of new retail sets, menus and amenity options that cater to our guests needs and anticipate their wantsManage labor and operating expenses through effective scheduling, budgeting, purchasing, and forecastingCompile month end financial recap of Makana Market and In Suite Dining to include actual results versus forecast/budget/previous year and submission of analysisEnsure all brand standards and programs are in place and maintained.Have full knowledge of all menu items, garnishes, contents and preparation methods for all food and beverage venues on propertyCollaborate with other departments at the Kea Lani to contribute to the overall smooth operation of the hotelDrive revenue and profit through the implementation of strategies, practices, and promotionsDevelop and implement branded logo related application, product, and merchandising standardsConduct monthly and Quarterly Inventory counts for both venuesRecruit, motivate, coach, and discipline Makana Market and In Suite Dining colleaguesLead Front of House team in all aspects of the venues’ culture to ensure service & hospitality standards are followedTrain, evaluate and promote the growth and development of internal talentComplete one-on-one meetings and performance reviews in accordance with company guidelinesMaintain the safety and sanitation of the restaurant in adherence to local Health Department, and EHC safety guidelinesMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests, remaining calm and courteous at all timesCreate and maintain department specific policies, procedures and service standards. Follow hotel and departmental policies, procedures and service standards that are already in placeContribute to the improvement of the operation by contributing ideas, making suggestions, soliciting feedback and actively participating in departmental communication meetings
QualificationsYour experience and skills include:Must be able to effectively communicate both verbally and written, with all level of colleagues in an attentive, friendly, courteous and service oriented mannerMust be able to speak, read, write and understand the English languageRequires good communication skills, both verbal and writtenMust possess basic computational abilityMust possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functionsEducationHigh School diploma or equivalent or vocational trainingExperienceMinimum of two years management experience in Food & Beverage operations or Retail Operations requiredExperience in Silverware system is an assetLicenses or CertificatesTB ClearanceMaui County Liquor CardFood Safety Certification or ServSafe Certification
Additional InformationAll Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Join our ‘ohana today : Visit our website to learn more about living and working for Fairmont Hawai’i.
www.fairmonthawaiijobs.comWhy work for Accor?
So you can discover a world where life pulses with passion!Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.Hospitality is a work of heart! #fairmontcareers #alwayskealani
#J-18808-Ljbffr