State of Washington
Central Intake Social Service Specialist 3 (SSS3) - Seattle
State of Washington, Washington, District of Columbia, us, 20022
Job Title:
Central Intake Social Service Specialist 3 (SSS3) - SeattleLocation:
Seattle, WA. This position is full-time. The work schedule is four days/week working ten hours/day: Wednesday to Saturday 10:30 pm to 8:30 am (40 hours). The assigned workstation is in the Seattle Pioneer Square/Stadium district. This is a telework position; however, staff must be able to travel to and work from the office as required. Mandatory monthly in-person unit meetings and occasional in-person training, unit retreats, and all-staff meetings will occur.Closes:
09/10/2024Salary:
$5,370.00 - $7,226.00 Monthly. The salary listed does not include an additional 5% premium granted to King County employees.Our Central Intake Office located in Seattle is searching for a Social Service Specialist 3 (SSS3) to join our dynamic team. If you thrive with critical thinking and shared decision-making, we encourage you to apply!The Opportunity:This position is responsible for performing assessments and responding to telephone and written reports of abuse, neglect, and other child welfare service requests. In this role, you will gather information and perform risk and safety assessments to screen cases and refer families to appropriate services. Within DCYF Field Operations, the Central Intake unit operates 24/7 and provides services to Region 4 during weekday/non-holiday hours and statewide at all other times. This position provides intake services for multiple programs such as Child Protective Services (CPS), Child and Family Welfare Services (CFWS), Family Reconciliation Services (FRS), and Family Voluntary Services (FVS). You will also work with the Licensing Division (LD) regarding complaints/infractions, provide crisis call management to assist callers for the End-Harm Line, and process ICPC/ICAMA requests.Some of what you will get to do:Respond to phone and written inquiries from community members and professionals reporting cases of suspected abuse and neglect.Collect information, assess risk and safety for children, the risk to caseworkers, and make screening decisions on reports.Enter correct and timely intake information and case data, extract and compare data from other sources such as CSO records, collateral contacts, and prior history.Prioritize incoming calls during peak season and manage higher workloads by working on multiple cases simultaneously.Refer cases to law enforcement where criminal acts may have been committed.Conduct interviews with families and collateral sources.Use basic knowledge of social services program components to assist in assessing and understanding risk factors and family dynamics.Required Qualifications:Six (6) years of paid social service experience* AND 30 semester or 45 quarter credits in a Social Services discipline.ORA Master's degree in social services, human services, behavioral sciences, or Master’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND One (1) year of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.ORA Bachelor’s degree in social services, human services, behavioral sciences, or Bachelor’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND Two (2) years of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.OROne year as a Social Service Specialist 2.*Paid social service experience must include at least one (1) year assessing risk and safety to children and providing direct family-centered practice services.Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. For Degrees obtained outside the U.S.: Foreign Equivalency certification must be attached to the application. Incomplete applications may be screened out of the recruitment process.The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.In addition to those required qualifications, our ideal applicant will also have some or all of the following:Ability to effectively communicate and comprehend, interpret, and apply current applicable laws, rules, and policies on delivering child protective and child welfare services within Washington State and deliver services accordingly.Ability to evaluate, analyze, and assess risk and safety in all cases as defined by law and best practice, and implement appropriate procedures using the agency's preferred risk and safety assessment tools.Previously demonstrated experience using FamLink.How do I apply?Complete your applicant profile and attach the following:Transcripts (Unofficial transcripts are acceptable for application submission)Cover LetterCurrent ResumeSupplemental/Additional Information:The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.This recruitment may be used to fill multiple vacancies.Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.This position requires a valid unrestricted (other than corrective lenses) driver's license.This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:
https://wfse.org/If you need an accommodation throughout the application/interview process, contact
DCYF Recruiter . If you're experiencing technical difficulties creating, accessing, or completing your application, call NEOGOV toll-free at (855)524-5627 or email
support@neogov.com .Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388.
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Central Intake Social Service Specialist 3 (SSS3) - SeattleLocation:
Seattle, WA. This position is full-time. The work schedule is four days/week working ten hours/day: Wednesday to Saturday 10:30 pm to 8:30 am (40 hours). The assigned workstation is in the Seattle Pioneer Square/Stadium district. This is a telework position; however, staff must be able to travel to and work from the office as required. Mandatory monthly in-person unit meetings and occasional in-person training, unit retreats, and all-staff meetings will occur.Closes:
09/10/2024Salary:
$5,370.00 - $7,226.00 Monthly. The salary listed does not include an additional 5% premium granted to King County employees.Our Central Intake Office located in Seattle is searching for a Social Service Specialist 3 (SSS3) to join our dynamic team. If you thrive with critical thinking and shared decision-making, we encourage you to apply!The Opportunity:This position is responsible for performing assessments and responding to telephone and written reports of abuse, neglect, and other child welfare service requests. In this role, you will gather information and perform risk and safety assessments to screen cases and refer families to appropriate services. Within DCYF Field Operations, the Central Intake unit operates 24/7 and provides services to Region 4 during weekday/non-holiday hours and statewide at all other times. This position provides intake services for multiple programs such as Child Protective Services (CPS), Child and Family Welfare Services (CFWS), Family Reconciliation Services (FRS), and Family Voluntary Services (FVS). You will also work with the Licensing Division (LD) regarding complaints/infractions, provide crisis call management to assist callers for the End-Harm Line, and process ICPC/ICAMA requests.Some of what you will get to do:Respond to phone and written inquiries from community members and professionals reporting cases of suspected abuse and neglect.Collect information, assess risk and safety for children, the risk to caseworkers, and make screening decisions on reports.Enter correct and timely intake information and case data, extract and compare data from other sources such as CSO records, collateral contacts, and prior history.Prioritize incoming calls during peak season and manage higher workloads by working on multiple cases simultaneously.Refer cases to law enforcement where criminal acts may have been committed.Conduct interviews with families and collateral sources.Use basic knowledge of social services program components to assist in assessing and understanding risk factors and family dynamics.Required Qualifications:Six (6) years of paid social service experience* AND 30 semester or 45 quarter credits in a Social Services discipline.ORA Master's degree in social services, human services, behavioral sciences, or Master’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND One (1) year of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.ORA Bachelor’s degree in social services, human services, behavioral sciences, or Bachelor’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND Two (2) years of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.OROne year as a Social Service Specialist 2.*Paid social service experience must include at least one (1) year assessing risk and safety to children and providing direct family-centered practice services.Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. For Degrees obtained outside the U.S.: Foreign Equivalency certification must be attached to the application. Incomplete applications may be screened out of the recruitment process.The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.In addition to those required qualifications, our ideal applicant will also have some or all of the following:Ability to effectively communicate and comprehend, interpret, and apply current applicable laws, rules, and policies on delivering child protective and child welfare services within Washington State and deliver services accordingly.Ability to evaluate, analyze, and assess risk and safety in all cases as defined by law and best practice, and implement appropriate procedures using the agency's preferred risk and safety assessment tools.Previously demonstrated experience using FamLink.How do I apply?Complete your applicant profile and attach the following:Transcripts (Unofficial transcripts are acceptable for application submission)Cover LetterCurrent ResumeSupplemental/Additional Information:The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.This recruitment may be used to fill multiple vacancies.Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.This position requires a valid unrestricted (other than corrective lenses) driver's license.This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:
https://wfse.org/If you need an accommodation throughout the application/interview process, contact
DCYF Recruiter . If you're experiencing technical difficulties creating, accessing, or completing your application, call NEOGOV toll-free at (855)524-5627 or email
support@neogov.com .Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388.
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