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The Administrative Office of the Courts (AOC) seeks a hardworking and highly motivated individual to be our receptionist, who will provide clerical support to the agency. Work is performed independently within defined areas. Work performed is typically routine in nature with limited discretion. Work products are subject to review and approval.

Washington Courts Employment Opportunity

Administrative Office of the Courts

Receptionist

Management Services Division

Our Mission: Advance the efficient and effective operation of the Washington Judicial System.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values: integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

POSITION DETAILS

Job #: 2025-21

Status: Temporary, Full-Time*

Location: Olympia, Washington

Salary: Range 40: $41,724 - $54,204 per year (DOQ).

Opens: March 11, 2025

Closes: March 17, 2025. AOC reserves the right to close the recruitment at any time.

* Duration: This position is temporary and anticipated for at least six (6) months.

WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager.

This position requires you to work onsite five (5) days per week.

Some of the duties you will perform are:

• Answers telephones, receives, screens and directs telephone calls; receives and refers visitors, staff and/or the public while implementing sign-in and security procedures; responds to inquiries regarding departmental procedures and services.
• Formats and prepares correspondence such as reports, forms, letters, etc., of general and specialized nature from written notes, oral instructions or other copy using office suite software tools; proofreads, edits, and revises draft correspondence and reports to improve clarity and quality.
• Updates, corrects, and uploads documents to the web (i.e. Court Directory, AOC Information Sheet, Scan Directory, AOC Mail, and AOC phone lists); maintains databases; processes travel requests.
• Summarizes or compiles statistical data to complete reports and reviews reporting forms for completeness and accuracy.
• Screens and distributes mail, E-mail, phone and fax messages; makes copies; distributes records, office supplies, and other materials; orders, receives, and maintains inventory.
• Assists with meeting arrangements, assists in the creation of meeting agendas, produces meeting materials, makes copies, notifies attendees and drafts meeting minutes.
• Develops and maintains filing and indexing systems, recommending and implementing improvements as needed.
• Keeps supervisor informed of due dates and significant items requiring action.
• Performs other duties as assigned.

Minimum Qualifications:

• Associate of Arts from an accredited college or business school

AND

• Two (2) years of clerical experience in a professional work environment including one (1) year of experience with office suite software tools.

Relevant work experience may substitute for education experience.

THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:

• Professionalism in dealing with customers, clients, staff, management.
• Understands customer expectations and ensures work meets those expectations.
• Ability to analyze problems and develop recommendations and options.
• Ability to multi-task and effectively work on multiple projects simultaneously.
• Ability to maintain confidentiality.
• Ability to learn and use new computer applications as needed.
• Ability to be punctual and dependable.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of grammar, spelling, clerical procedures, and office procedures.
• Effectively manages time to meet deadlines and work schedules.
• Accuracy and attention to detail in the delivery of work products.
• Proficient skills in using office software.

If you have gotten this far and are thinking you do not qualify, consider again. Studies have shown that women, people of color, and people with disabilities are less likely to apply to jobs unless they meet every single qualification. At the Administrative Office of the Courts, we are dedicated to building a diverse and authentic workplace centered in belonging. If you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the candidate needed for this or other roles.

IMPORTANT: To be considered for this position, you MUST include the following:

• Completed online application.
• Current Resume.
• Letter of Interest describing how you meet the specific qualifications for the position.

For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position, CLICK HERE TO APPLY!

IMPORTANT INFORMATION:

• Workweek may fluctuate depending on workload or agency need.
• Overnight travel may be required based on business need.
• This position is overtime eligible.

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.