Guest House of Milwaukee
Director of Human Resources
Guest House of Milwaukee, Milwaukee, Wisconsin, United States, 53244
SummaryAs the Director of Human Resources, you will manage and execute all HR functions, integrating strategic leadership with practical, day-to-day operations. Reporting directly to the CEO, you will be central to shaping and driving the HR framework within our organization, covering all aspects of HR from recruiting and employee development to compliance and culture-building.
Essential Duties and Responsibilities
Policy Development and Compliance
Implement and enforce comprehensive personnel policies and procedures, ensuring compliance with federal, state, and local regulations while aligning with organizational values and addressing evolving legal and industry standards.
Employee Benefits and Compensation
Administer and manage employee benefits programs and compensation structures, ensuring accuracy, compliance, and alignment with organizational goals, and recommend enhancements to maintain competitiveness and employee satisfaction. Oversee FMLA and other leave of absence processes, ensuring compliance with applicable laws and regulations, and support employees through the leave process.
Recruitment and Staffing
Oversee the full-cycle recruitment process, including job postings, interviews, and onboarding for new hires, while developing and implementing strategies to attract and retain top talent aligned with the organization's long-term staffing needs.
Employee Relations
Act as the primary point of contact for employee issues, conducting investigations and implementing resolutions, while fostering a positive work environment through guidance, coaching, and enhancing overall employee relations and organizational culture.
Payroll Management
Oversee payroll processing, ensuring accurate and timely management.
Training and Development
Identify training needs and implement development programs to enhance employee skills and support career growth, while designing and promoting training initiatives that align with organizational objectives and support long-term development.
Performance Management
Guide managers through the performance review process, including goal setting, feedback, and resolution of performance issues, and develop and implement performance management strategies to support organizational goals and continuous improvement.
Safety and Compliance
Track and document safety training and incidents to ensure compliance with safety regulations and enhance workplace safety.
Employee Engagement
Help plan and manage events and activities to boost employee morale and foster a positive workplace culture, while developing and implementing strategies to enhance engagement and align with the company’s values and goals.
Strategic HR Initiatives
Provide insights and recommendations based on HR analytics to support operational and compliance needs, and partner with leadership to develop and execute strategic HR initiatives that align with the organization’s business objectives.
HRIS Management
Maintain and utilize the HRIS to ensure accurate data entry, generate reports and analytics, and inform strategic HR decisions, recommending system enhancements.
Administrative and Miscellaneous
Maintain HR documentation, including job descriptions and records, and handle administrative tasks such as coordinating with the insurance broker and 401(k) plan administration, while recommending and implementing improvements to HR functions and processes.
Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum of 5 years of HR experience, with previous experience in a non-profit desired.
Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is preferred.
Previous management experience a plus.
Excellent interpersonal skills and ability to relate to individuals at all levels.
High attention to detail and ability to handle sensitive and confidential information with discretion.
Ability to manage multiple and often changing priorities efficiently and appropriately.
Proficiency in HRIS systems and Microsoft Office Suite.
Strong problem-solving skills and ability to interpret and apply laws, regulations, and company policies to various HR scenarios.
Maintain a valid Wisconsin driver’s license, vehicle insurance, and reliable transportation in compliance with agency requirements.
Core Competencies
Strategic Thinking
Performance Management
Influencing Others
Empowering Others
Team Collaboration
This position description indicates the general nature and level of work expected of the employee. It is not designed to cover or contain a comprehensive listing of duties or responsibilities required of the employee. The employee may occasionally lift, push or pull up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Essential Duties and Responsibilities
Policy Development and Compliance
Implement and enforce comprehensive personnel policies and procedures, ensuring compliance with federal, state, and local regulations while aligning with organizational values and addressing evolving legal and industry standards.
Employee Benefits and Compensation
Administer and manage employee benefits programs and compensation structures, ensuring accuracy, compliance, and alignment with organizational goals, and recommend enhancements to maintain competitiveness and employee satisfaction. Oversee FMLA and other leave of absence processes, ensuring compliance with applicable laws and regulations, and support employees through the leave process.
Recruitment and Staffing
Oversee the full-cycle recruitment process, including job postings, interviews, and onboarding for new hires, while developing and implementing strategies to attract and retain top talent aligned with the organization's long-term staffing needs.
Employee Relations
Act as the primary point of contact for employee issues, conducting investigations and implementing resolutions, while fostering a positive work environment through guidance, coaching, and enhancing overall employee relations and organizational culture.
Payroll Management
Oversee payroll processing, ensuring accurate and timely management.
Training and Development
Identify training needs and implement development programs to enhance employee skills and support career growth, while designing and promoting training initiatives that align with organizational objectives and support long-term development.
Performance Management
Guide managers through the performance review process, including goal setting, feedback, and resolution of performance issues, and develop and implement performance management strategies to support organizational goals and continuous improvement.
Safety and Compliance
Track and document safety training and incidents to ensure compliance with safety regulations and enhance workplace safety.
Employee Engagement
Help plan and manage events and activities to boost employee morale and foster a positive workplace culture, while developing and implementing strategies to enhance engagement and align with the company’s values and goals.
Strategic HR Initiatives
Provide insights and recommendations based on HR analytics to support operational and compliance needs, and partner with leadership to develop and execute strategic HR initiatives that align with the organization’s business objectives.
HRIS Management
Maintain and utilize the HRIS to ensure accurate data entry, generate reports and analytics, and inform strategic HR decisions, recommending system enhancements.
Administrative and Miscellaneous
Maintain HR documentation, including job descriptions and records, and handle administrative tasks such as coordinating with the insurance broker and 401(k) plan administration, while recommending and implementing improvements to HR functions and processes.
Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum of 5 years of HR experience, with previous experience in a non-profit desired.
Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is preferred.
Previous management experience a plus.
Excellent interpersonal skills and ability to relate to individuals at all levels.
High attention to detail and ability to handle sensitive and confidential information with discretion.
Ability to manage multiple and often changing priorities efficiently and appropriately.
Proficiency in HRIS systems and Microsoft Office Suite.
Strong problem-solving skills and ability to interpret and apply laws, regulations, and company policies to various HR scenarios.
Maintain a valid Wisconsin driver’s license, vehicle insurance, and reliable transportation in compliance with agency requirements.
Core Competencies
Strategic Thinking
Performance Management
Influencing Others
Empowering Others
Team Collaboration
This position description indicates the general nature and level of work expected of the employee. It is not designed to cover or contain a comprehensive listing of duties or responsibilities required of the employee. The employee may occasionally lift, push or pull up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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