Senior Site Reliability Engineer

The Role

We are looking for an exceptionally motivated Senior Site Reliability Engineer to accelerate the development and certification of cutting-edge web and mobile eCommerce applications across our many lines of business: retail delivery/click-and-collect (B2C), wholesale B2B, and CPG brands both via retailer (B2B2C) and D2C where allowed. The role is a foundational piece of a highly visible, business facing team focused on aligning strategic objectives with tactical demands in the cannabis industry, one of the fastest growing and most innovative industries in the US.

This is a hybrid position and requires onsite work at our Chicago HQ as needed.

Responsibilities

• Demonstrate technical excellence in cloud infrastructure development, with expertise in containerized environments, load balancing, network access control, identity access, cloud storage, and knowledge of monitoring and logging, TCP/IP, and API management.
• Have a solid understanding of the HTTP protocol to design Layer 7 application load balancer configurations, troubleshoot HTTP applications, and provide assistance to development and operations teams with HTTP-related topics.
• Lead the automation of cloud environment provisioning through pipeline engineering, utilizing tools like Terraform and Serverless.
• Conduct research and develop high-quality automation workflows for our cloud platforms, tailored to Green Thumb's business and ecological technology strategies.
• Collaborate with teams to strategize, consult, and prototype, promoting best practices and innovative solutions for applications within the CI/CD pipeline and the cloud framework.
• Stay abreast of emerging technologies and architectures, and advocate for their integration into current and future projects.
• Provide technical consulting and mentorship and demonstrate technical expertise in cloud technologies, containerization, incident response, and development tools and processes.
• Develop and execute test plans that align with 24/7 uptime requirements, ensuring systems are robust, scalable, and resilient.
• Craft preventative automation and standards to mitigate production infrastructure incidents.
• Spearhead the implementation of monitoring tools.
• Drive the development of compliance automation and policy-as-code to ensure efficient cloud governance.
• Experience in DevOps and CloudOps environments, demonstrating an understanding of continuous integration and continuous delivery (CI/CD) practices and tools.
• Deliver outstanding customer service to both internal and external customers, aiming for excellence in service.
• Communicate effectively about project status, risks, and issues to stakeholders and management.
• Manage conflicts involving timelines, budgets, and project scope autonomously, escalating complex issues when necessary.
• Guide changes through proper review and approval channels.
• Create, test, and deploy innovative software solutions to enhance service performance, efficiency, and security.
• Thrive in an agile development environment and contribute to enhancing customer experience through improved tools and services.

Stack

• Frontend: React, Next.js, Composable / Atomic Design
• Backend: Node.js, TypeScript, Serverless
• Architecture: Microservices based, API first, Cloud-native SaaS, Headless

Qualifications

• 4+ years of cloud technology experience demonstrating progressive professional development.
• AWS associate certification (Cloud Engineer, Cloud DevOps Engineer, Developer, Solution Architect, SysOps Administrator Associate) and/or relevant experience preferred.
• Proficient in IaaS and PaaS services on AWS/GCP.
• Well-versed in Infrastructure-as-Code and associated technologies (e.g., repos, pipelines, Terraform).
• Background in a Site Reliability Engineering (SRE) role.
• Skilled in using application monitoring tools like DataDog or Dynatrace.
• A strong inclination towards automation in all operational tasks.

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must be a minimum of 21 years of age

#LI-HYBRID

recblid oi7vy1w4tqrq057g1o1js3wkfmjrt5