City of Toledo, OH
Solution Architect-Third Party Applications
City of Toledo, OH, Toledo, Ohio, United States, 43614
Salary :
$79,915.68 - $103,590.24 Annually
Location :
Toledo, OH
Job Type:
Full-Time
Job Number:
2024-00400
Department:
Information Technology
Division:
GIS
Opening Date:
09/05/2024
Closing Date:
9/19/2024 11:59 PM Eastern
Description
POSITION SUMMARY:The Solutions Architect - Third Party Applications is responsible for the implementation, configuration and oversight of complex software systems. They work closely with project managers, users, and stakeholders to ensure that software solutions meet business needs, and are scalable, reliable, and efficient. Duties include determining the technical specifications of a project through interviews, creating technical blueprints, planning complete solutions, creating technical documentation, configuring applications and managing change.
ESSENTIAL JOB FUNCTIONS:Selects and implements software architecture that aligns with project goals and business requirements.Approaches all users and stakeholders with a customer service orientation; always meeting or exceeding their expectations.Assists users in seeing the "Big Picture" objectives and how they can be deployed through a phased implementation.Assists users, stakeholders, and analysts in conceptualizing and configuring new software applications.Plans, tracks, schedules and performs software improvements and upgrades.Liaise with network administrators, systems analysts, and software engineers to resolve problems with third-party software systems.Plans and oversees solution implementations from start to finish.Provides technical leadership on complex projects.Identifies technical risks in projects and develop mitigation strategies accordingly.Researches new third-party applications, industry trends, and standards.Analyzes user requirements, define system objectives, and devise solutions that are efficient and cost-effective.Performs ongoing monitoring and reporting on usage, performance, and data to support recommendations for enhancements.Assists in the preparation and documentation of software requirements, workflows, and technical specifications.Creates various diagrams, flowcharts, and models that illustrate the objectives and workflow throughout a solution.Documents and records every aspect of an application or software including developing and maintaining technical documentation, user manuals, and guidelines.Generates statistics and prepare and write reports for management on the status of the implementation and upgrade processes.Creates custom reports based on any gaps in data integrity and user requests for new reporting.Trains users and stakeholders during and after a new software implementation.Works with vendors to troubleshoot issues and plan solutions to meet user and stakeholder objectives.Performs other duties as required.REQUIRED EDUCATION, EXPERIENCE, AND CERTIFICATIONS:Bachelor's degree in Computer Science, Information Systems, Business Administration, or a closely related field. If a candidate does not possess a Bachelor's degree in any of the above-referenced areas, consideration will be given to individuals who possess an additional 3-4 years of directly related experience.Three (3) years of experience in developing solutions with 3rd-party applications, both internally and externally hosted applications, including vendor relationship management and software configuration OR three (3) years of experience in design, implementation, or consulting in applications and related infrastructure.PREFERRED EDUCATION, EXPERIENCE AND CERTIFICATIONS:Experience with reporting and analytics solutions, ERP, work orders, and asset management is preferred.REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Knowledge of:Software Architecture - the design or creation of software system structures.Project and workload planning and management.Skill in:Solutions Architecture - designing, describing, and managing the solution engineering in relation to the specific problems of a business.Tools and technology such as:Cityworks: GIS-based application designed to manage assets, work orders, service requests, and permits.Crystal Reports: A reporting tool designed to create custom reports from databases and other data sources.XML: An extensible markup language file that structures data for storage and transport.Transact SQL: A programming language designed to query and update data in SQL databases.JavaScript: A dynamic scripting language used to enhance web pages. Runs mainly in browsers.Organizing, completing, and reporting on projects.Composing clear, concise, and informative documents.Handling difficult situations in a tactful and professional manner.Analyzing complex problems, evaluating alternatives and making sound recommendations.Using the internet, remote communications, and other advanced tools to increase productivity and perform job functions.Effectively presenting information and responding to questions from groups of managers, clients, outside agencies, and the general public.Writing and speaking that is easily understood by others.Ability to:Effectively utilize computers, automated systems and related software applications.Achieve professional confidence of others used to assimilate and understand complex information.Interpret and apply program and project requirements in addition to applicable codes, rules policies and regulations.Conduct research and write reports.Develop, oversee, and implement projects and programs in a variety of areas. Elicit cooperation and collaboration from others as well as creatively solve problems and resolve disputes.Develop and implement effective City organizational policies and procedures.Analyze and make sound recommendations regarding budgetary, management and organizational issues.Communicate effectively, both orally and in writing; speak in public.Establish and maintain effective working relationships with subordinates, peers, superiors, vendor representatives and clients.Multi-task in a fast-paced environment.PHYSICAL DEMANDS:The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.In this position, the employee will continuously sit. The position will rarely require the employee to drive a personal and company owned vehicle. Speaking and listening are constant essential functions of this position.
WORK ENVIRONMENT:The work environment described within this job description will be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee is continuously indoors. It is rare that this employee will work outdoors; however, occasionally this employee will have to travel to multiple worksites. At times, this position will require extended work hours. The noise level in the work environment is usually low; however, occasional moderate background noise can occur.
Class Code:
Solutions Architect-Third Party Applications (3968)
The City of Toledo provides excellent health and retirement benefits for its employees.
Health Insurance
The City of Toledo is a self-funded medical plan provider that offers a broad network of health services options for its employees. The City also offers a multi-tiered prescription drug plan and dental and vision care services.
Employees are required to pay a monthly premium depending on the employee's selection of single, single plus one, or family coverage. Coverage is also afforded for qualifying domestic partners, depending on the employee's bargaining unit. Monthly co-premiums are determined by collective bargaining agreement or Municipal Code.
Group Life Insurance
City employees are covered by a group life insurance plan depending on collective bargaining agreement or Municipal Code.
Ohio Public Employees Retirement Plan
The City is a member of the Ohio Public Employees Retirement Plan (OPERS). All employees who are paid in whole or in part by the state of Ohio, a county, municipality, or any other political subdivision of state or local government in Ohio must become members of OPERS unless they are covered by another state retirement system in Ohio.
OPERS is a pension plan providing fixed retirement benefits every month based on a formula that rewards years of service. The City contributes 14.00% of the employee's annual base salary and employees contribute 10.00% of their annual base salary.
For more information about OPERS, click on this link: https://www.opers.org/
Deferred Compensation & 401(K)
The City of Toledo offers a voluntary governmental 457(b) deferred compensation plan, which is a retirement savings plan that allows eligible employees to supplement any existing retirement/pension benefits by saving and investing pre-tax dollars through salary deferral.
Contributions and any earnings are tax-deferred (both federal and state income taxes) until money is withdrawn. Withdrawals are taxed at ordinary income levels.
For more information about the Ohio Deferred Compensation click on this link: https://www.ohio457.org/iApp/tcm/ohio457/index.jsp
401(k)
The City of Toledo offers a voluntary pre-tax savings contributions retirement plan. The plan is commonly referred to as a 401(k).
Under the 401(k) plan, an employee's retirement savings contributions are deducted from the employee's paycheck before taxation. The City does not make contributions on the employee's behalf. (Contributions are tax-deferred until withdrawn during retirement). Annual contributions to the 401(k) plan are limited to a maximum pre-tax annual contribution, as established by Internal Revenue Service regulations.
Roth 401(k)
The City of Toledo also offers a voluntary post-tax savings contributions retirement plan. This plan is commonly referred to as a Roth 401(k) Plan.
Under a Roth 401(k) Plan, an employee's retirement savings contributions are deducted from the employee's paycheck on a post-tax basis. Annual contributions to the Roth 401(k) plan are limited to a maximum post-tax annual contribution, as established by the Internal Revenue Service.
01
Are you currently employed by the City of Toledo?
YesNo
02
If you are currently employed by the City of Toledo, please list your Division.
03
What is your highest level of education?
High School Diploma or G.E.D.Some CollegeAssociate's DegreeBachelor's DegreeMaster's DegreeDoctorate DegreeNone of the above
04
If you have a Bachelor's Degree or higher, please list the major and any concentrations of your Degree?
05
How many years of experience do you have in developing solutions with 3rd-party applications, both internally and externally hosted applications, including vendor relationship management and software configuration?
More than (7) years of experienceSix (6) years but less than Seven (7) years of experienceFive (5) years but less than Six (6) years of experienceFour (4) years but less than Five (5) years of experienceThree (3) years but less than four (4) years of experienceTwo (2) years but less than Three (3) years experienceOne (1) year but less than Two (2) years of experienceLess than One (1) year of experienceNo Experience
06
Describe your experience in developing solutions with 3rd-party applications, both internally and externally hosted applications, including vendor relationship management and software configuration?
07
How many years of experience in design, implementation, or consulting in applications and related infrastructure do you have?
More than Seven (7) years of experienceSix (6) years but less than Seven (7) years of experienceFive (5) years but less than Six (6) years of experienceFour (4) years but less than Five (5) years of experienceThree (3) years but less than Four (4) years of experienceTwo (2) years but less than Three (3) years of experienceOne (1) year but less than Two (2) years of experienceLess than One (1) year of experienceNo experience
08
Describe your experience in design, implementation, or consulting in applications and related infrastructure.
Required Question
$79,915.68 - $103,590.24 Annually
Location :
Toledo, OH
Job Type:
Full-Time
Job Number:
2024-00400
Department:
Information Technology
Division:
GIS
Opening Date:
09/05/2024
Closing Date:
9/19/2024 11:59 PM Eastern
Description
POSITION SUMMARY:The Solutions Architect - Third Party Applications is responsible for the implementation, configuration and oversight of complex software systems. They work closely with project managers, users, and stakeholders to ensure that software solutions meet business needs, and are scalable, reliable, and efficient. Duties include determining the technical specifications of a project through interviews, creating technical blueprints, planning complete solutions, creating technical documentation, configuring applications and managing change.
ESSENTIAL JOB FUNCTIONS:Selects and implements software architecture that aligns with project goals and business requirements.Approaches all users and stakeholders with a customer service orientation; always meeting or exceeding their expectations.Assists users in seeing the "Big Picture" objectives and how they can be deployed through a phased implementation.Assists users, stakeholders, and analysts in conceptualizing and configuring new software applications.Plans, tracks, schedules and performs software improvements and upgrades.Liaise with network administrators, systems analysts, and software engineers to resolve problems with third-party software systems.Plans and oversees solution implementations from start to finish.Provides technical leadership on complex projects.Identifies technical risks in projects and develop mitigation strategies accordingly.Researches new third-party applications, industry trends, and standards.Analyzes user requirements, define system objectives, and devise solutions that are efficient and cost-effective.Performs ongoing monitoring and reporting on usage, performance, and data to support recommendations for enhancements.Assists in the preparation and documentation of software requirements, workflows, and technical specifications.Creates various diagrams, flowcharts, and models that illustrate the objectives and workflow throughout a solution.Documents and records every aspect of an application or software including developing and maintaining technical documentation, user manuals, and guidelines.Generates statistics and prepare and write reports for management on the status of the implementation and upgrade processes.Creates custom reports based on any gaps in data integrity and user requests for new reporting.Trains users and stakeholders during and after a new software implementation.Works with vendors to troubleshoot issues and plan solutions to meet user and stakeholder objectives.Performs other duties as required.REQUIRED EDUCATION, EXPERIENCE, AND CERTIFICATIONS:Bachelor's degree in Computer Science, Information Systems, Business Administration, or a closely related field. If a candidate does not possess a Bachelor's degree in any of the above-referenced areas, consideration will be given to individuals who possess an additional 3-4 years of directly related experience.Three (3) years of experience in developing solutions with 3rd-party applications, both internally and externally hosted applications, including vendor relationship management and software configuration OR three (3) years of experience in design, implementation, or consulting in applications and related infrastructure.PREFERRED EDUCATION, EXPERIENCE AND CERTIFICATIONS:Experience with reporting and analytics solutions, ERP, work orders, and asset management is preferred.REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Knowledge of:Software Architecture - the design or creation of software system structures.Project and workload planning and management.Skill in:Solutions Architecture - designing, describing, and managing the solution engineering in relation to the specific problems of a business.Tools and technology such as:Cityworks: GIS-based application designed to manage assets, work orders, service requests, and permits.Crystal Reports: A reporting tool designed to create custom reports from databases and other data sources.XML: An extensible markup language file that structures data for storage and transport.Transact SQL: A programming language designed to query and update data in SQL databases.JavaScript: A dynamic scripting language used to enhance web pages. Runs mainly in browsers.Organizing, completing, and reporting on projects.Composing clear, concise, and informative documents.Handling difficult situations in a tactful and professional manner.Analyzing complex problems, evaluating alternatives and making sound recommendations.Using the internet, remote communications, and other advanced tools to increase productivity and perform job functions.Effectively presenting information and responding to questions from groups of managers, clients, outside agencies, and the general public.Writing and speaking that is easily understood by others.Ability to:Effectively utilize computers, automated systems and related software applications.Achieve professional confidence of others used to assimilate and understand complex information.Interpret and apply program and project requirements in addition to applicable codes, rules policies and regulations.Conduct research and write reports.Develop, oversee, and implement projects and programs in a variety of areas. Elicit cooperation and collaboration from others as well as creatively solve problems and resolve disputes.Develop and implement effective City organizational policies and procedures.Analyze and make sound recommendations regarding budgetary, management and organizational issues.Communicate effectively, both orally and in writing; speak in public.Establish and maintain effective working relationships with subordinates, peers, superiors, vendor representatives and clients.Multi-task in a fast-paced environment.PHYSICAL DEMANDS:The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.In this position, the employee will continuously sit. The position will rarely require the employee to drive a personal and company owned vehicle. Speaking and listening are constant essential functions of this position.
WORK ENVIRONMENT:The work environment described within this job description will be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee is continuously indoors. It is rare that this employee will work outdoors; however, occasionally this employee will have to travel to multiple worksites. At times, this position will require extended work hours. The noise level in the work environment is usually low; however, occasional moderate background noise can occur.
Class Code:
Solutions Architect-Third Party Applications (3968)
The City of Toledo provides excellent health and retirement benefits for its employees.
Health Insurance
The City of Toledo is a self-funded medical plan provider that offers a broad network of health services options for its employees. The City also offers a multi-tiered prescription drug plan and dental and vision care services.
Employees are required to pay a monthly premium depending on the employee's selection of single, single plus one, or family coverage. Coverage is also afforded for qualifying domestic partners, depending on the employee's bargaining unit. Monthly co-premiums are determined by collective bargaining agreement or Municipal Code.
Group Life Insurance
City employees are covered by a group life insurance plan depending on collective bargaining agreement or Municipal Code.
Ohio Public Employees Retirement Plan
The City is a member of the Ohio Public Employees Retirement Plan (OPERS). All employees who are paid in whole or in part by the state of Ohio, a county, municipality, or any other political subdivision of state or local government in Ohio must become members of OPERS unless they are covered by another state retirement system in Ohio.
OPERS is a pension plan providing fixed retirement benefits every month based on a formula that rewards years of service. The City contributes 14.00% of the employee's annual base salary and employees contribute 10.00% of their annual base salary.
For more information about OPERS, click on this link: https://www.opers.org/
Deferred Compensation & 401(K)
The City of Toledo offers a voluntary governmental 457(b) deferred compensation plan, which is a retirement savings plan that allows eligible employees to supplement any existing retirement/pension benefits by saving and investing pre-tax dollars through salary deferral.
Contributions and any earnings are tax-deferred (both federal and state income taxes) until money is withdrawn. Withdrawals are taxed at ordinary income levels.
For more information about the Ohio Deferred Compensation click on this link: https://www.ohio457.org/iApp/tcm/ohio457/index.jsp
401(k)
The City of Toledo offers a voluntary pre-tax savings contributions retirement plan. The plan is commonly referred to as a 401(k).
Under the 401(k) plan, an employee's retirement savings contributions are deducted from the employee's paycheck before taxation. The City does not make contributions on the employee's behalf. (Contributions are tax-deferred until withdrawn during retirement). Annual contributions to the 401(k) plan are limited to a maximum pre-tax annual contribution, as established by Internal Revenue Service regulations.
Roth 401(k)
The City of Toledo also offers a voluntary post-tax savings contributions retirement plan. This plan is commonly referred to as a Roth 401(k) Plan.
Under a Roth 401(k) Plan, an employee's retirement savings contributions are deducted from the employee's paycheck on a post-tax basis. Annual contributions to the Roth 401(k) plan are limited to a maximum post-tax annual contribution, as established by the Internal Revenue Service.
01
Are you currently employed by the City of Toledo?
YesNo
02
If you are currently employed by the City of Toledo, please list your Division.
03
What is your highest level of education?
High School Diploma or G.E.D.Some CollegeAssociate's DegreeBachelor's DegreeMaster's DegreeDoctorate DegreeNone of the above
04
If you have a Bachelor's Degree or higher, please list the major and any concentrations of your Degree?
05
How many years of experience do you have in developing solutions with 3rd-party applications, both internally and externally hosted applications, including vendor relationship management and software configuration?
More than (7) years of experienceSix (6) years but less than Seven (7) years of experienceFive (5) years but less than Six (6) years of experienceFour (4) years but less than Five (5) years of experienceThree (3) years but less than four (4) years of experienceTwo (2) years but less than Three (3) years experienceOne (1) year but less than Two (2) years of experienceLess than One (1) year of experienceNo Experience
06
Describe your experience in developing solutions with 3rd-party applications, both internally and externally hosted applications, including vendor relationship management and software configuration?
07
How many years of experience in design, implementation, or consulting in applications and related infrastructure do you have?
More than Seven (7) years of experienceSix (6) years but less than Seven (7) years of experienceFive (5) years but less than Six (6) years of experienceFour (4) years but less than Five (5) years of experienceThree (3) years but less than Four (4) years of experienceTwo (2) years but less than Three (3) years of experienceOne (1) year but less than Two (2) years of experienceLess than One (1) year of experienceNo experience
08
Describe your experience in design, implementation, or consulting in applications and related infrastructure.
Required Question