County of Marin
Office Assistant III, Bilingual (Health and Human Services)
County of Marin, San Francisco, California, United States, 94199
Salary:
$60,196.50 - $71,194.50 Annually
Location :
Multiple Locations, CA
Job Type:
Full Time, Regular
Job Number:
1342-24-H1
Department:
Health & Human Services
Opening Date:
08/22/2024
Closing Date:
Continuous
Vacancies:
Varies
Weekly Schedule:
Varies
Equal Employment Opportunity (EEO):
The County of Marin is an Equal Opportunity Employer. Persons of color, women, individuals with disabilities, veterans, and adults of all ages are strongly encouraged to apply.
Individuals with Disabilities:
If you are a person with a disability and are unable to complete an online application or require an accommodation to participate in a recruitment, you must contact Human Resources at least five work days in advance of the testing step or interview. Please contact the Human Resources Staffing Division at (415) 473-2126 (CRS DIAL 711) .
ABOUT US
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values, and our organizational culture here.
DEPARTMENT OF HEALTH & HUMAN SERVICES
:At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.ABOUT THE POSITION
Why be an Office Assistant?Being an Office Assistant is a fulfilling career in itself. Our Office Assistants are regularly the first point of contact for members of our community and they provide important administrative and clerical support that helps our teams stay organized and focused.
Additionally, being an Office Assistant is a great launching point for career growth within the County. Office Assistants gain exposure to our programs and services and receive experience that can help them develop into their next role within the organization.
The Role:Office Assistant III's provide a variety of office support duties to County departments. Responsibilities may include conducting transactions with the public and other employees requiring interpretation of laws, rules, policies and procedures and serving as a departmental liaison to other agencies. Assignments require exercising initiative and independent judgment within established policies and procedures to resolve a variety of routine to complex problems. Some assignments at this level may function as lead workers and provide work direction or coordinate the work of clerical staff.
Bilingual Testing/Certification:
The successful candidate must possess bilingual skills and must demonstrate proficiency in both Spanish and English prior to appointment. A bilingual proficiency exam will be administered to ensure the candidates possess the appropriate skill level to meet the requirements.
Current Vacancies:
There are several full-time (37.5 hrs.) vacancies for Office Assistant III Bilingual positions in Health and Human Services.
ABOUT YOU
Our Highly Qualified Candidate
has strong organizational skills and multi-tasking abilities. The ideal candidate has the ability to quickly become proficient in internal systems and to work independently. Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public.
The ideal candidate is proficient in Microsoft Office computer programs. Other skill sets and work experience may be desirable for particular assignments, including but not limited to:
Customer Service (in-person, by phone and/or email)Office CoordinationFiling and Records ManagementData Entry and Data RetrievalExperience with Legal or Medical Forms and DocumentsQUALIFICATIONS
Knowledge of:
Standard office practices and procedures including filing and retrieval systems, correspondence formats and the operation of standard office equipment.Standard office applications including word processing, spreadsheet and database systems.Correct English usage including grammar, spelling and punctuation.Business arithmetic.Ability to:
Perform difficult and/or complex clerical duties including document processing and auditing.Use independent judgment and prioritize multiple tasks.Learn complex enterprise resource planning software and/or assignment-specific database systems.Some assignments may require ability to perform more advanced mathematical calculations such as computing percentages and calculating simple measurements.Provide lead direction and training to staff depending on assignment.
MINIMUM QUALIFICATIONSTwo
years of experience performing clerical/office support duties that demonstrates proficiency with standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience. Some assignments require one year of experience in the area of assignment.
Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public.
IMPORTANT INFORMATION
All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.
Testing and Eligible List:
Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.
Open & Continuous Recruitment:
This recruitment is Open and Continuous. Applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time.
LiveScan:SPECIAL REQUIREMENTSCandidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment.Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Equal Employment Opportunity Employer:
If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact the Staffing Division at 415-473-2126 or .
PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.
COUNTY OF MARIN BENEFITS: GENERALBelow are some of the excellent benefits the County offers. More information about our benefits can be found on the
Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical : The County provides access to group health plan coverage to eligible retirees.
For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.
*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
01
QUALIFYING EDUCATION/EXPERIENCE: The minimum qualifications for the position are as follows:Any combination of education and experience that would provide the abilities listed in the Two years of experience performing clerical/office support duties that demonstrates proficiency with standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience. Some assignments require one year of experience in the area of assignment.Please select your level of clerical experience from the following choices:
2 or more years1.5 to 2 yearsLess than 1.5 yearsI do not possess
02
Are you substituting formal secretarial or general office training for up to 6 months of the required clerical experience?
Note:
If you are substituting formal secretarial or general office training for the required experience, your application must clearly reflect this training/education in the Education or Certificates & Licenses section of the application.
YesNo
03
Please tell us how you meet the minimum requirements listed above. Your response must include:
Your exact clerical dutiesThe name of these employer(s)Dates workedNote: Responses of "See Resume", "See Work History" or "N/A" may disqualify you from the recruitment process.
04
Please identify the areas in which you have experience with standard office applications. (Select all that apply)
Email Application (i.e. MS Outlook)Word processing (i.e. MS Word)Spreadsheet (i.e. MS Excel)None of the above
05
Office Assistant III's perform a variety of office support functions in various assignments. Please check all of the following areas in which you have demonstrable skills.
Customer Service and Front Desk OperationsFiling and Records ManagementData Entry and Data RetrievalExperience with Legal and/or Other Governmental Forms and DocumentsExperience with Medical Forms and Documents
06
Do you possess the ability to speak, read and write proficiently in both Spanish and English?Note:
Bilingual assignments require a demonstrated ability to communicate effectively both orally and in writing in English and in the assigned language. If our records do not indicate that you have previously passed a bilingual proficiency exam with the County of Marin, a bilingual proficiency exam will be administered to ensure that you possess the appropriate skill level to meet the requirements of the position.
YesNo
07
If you answered "Yes" to question 7, please indicate the language(s) in which you are proficient. If you answered "No" please write "N/A."
08
Assignment-Related Questions:Candidates who are placed on the eligible list for Office Assistant III will be invited to interview for vacancies based on their Department preferences, their demonstrated skillsets and the types of assignments in which they are interested as stated in the questions below.
Please indicate any departments where you do
NOT
wish to work. (Check all that apply).
Note:
If you are placed on an eligible list, you will NOT be invited to interview for vacancies which may arise in departments checked off in the question below.
N/A: I am interested in working in any Health and Human Services departmentAdministrationBehavioral Health and Recovery ServicesHomelessness and Coordinated CarePublic HealthSocial Services
Required Question
$60,196.50 - $71,194.50 Annually
Location :
Multiple Locations, CA
Job Type:
Full Time, Regular
Job Number:
1342-24-H1
Department:
Health & Human Services
Opening Date:
08/22/2024
Closing Date:
Continuous
Vacancies:
Varies
Weekly Schedule:
Varies
Equal Employment Opportunity (EEO):
The County of Marin is an Equal Opportunity Employer. Persons of color, women, individuals with disabilities, veterans, and adults of all ages are strongly encouraged to apply.
Individuals with Disabilities:
If you are a person with a disability and are unable to complete an online application or require an accommodation to participate in a recruitment, you must contact Human Resources at least five work days in advance of the testing step or interview. Please contact the Human Resources Staffing Division at (415) 473-2126 (CRS DIAL 711) .
ABOUT US
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values, and our organizational culture here.
DEPARTMENT OF HEALTH & HUMAN SERVICES
:At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.ABOUT THE POSITION
Why be an Office Assistant?Being an Office Assistant is a fulfilling career in itself. Our Office Assistants are regularly the first point of contact for members of our community and they provide important administrative and clerical support that helps our teams stay organized and focused.
Additionally, being an Office Assistant is a great launching point for career growth within the County. Office Assistants gain exposure to our programs and services and receive experience that can help them develop into their next role within the organization.
The Role:Office Assistant III's provide a variety of office support duties to County departments. Responsibilities may include conducting transactions with the public and other employees requiring interpretation of laws, rules, policies and procedures and serving as a departmental liaison to other agencies. Assignments require exercising initiative and independent judgment within established policies and procedures to resolve a variety of routine to complex problems. Some assignments at this level may function as lead workers and provide work direction or coordinate the work of clerical staff.
Bilingual Testing/Certification:
The successful candidate must possess bilingual skills and must demonstrate proficiency in both Spanish and English prior to appointment. A bilingual proficiency exam will be administered to ensure the candidates possess the appropriate skill level to meet the requirements.
Current Vacancies:
There are several full-time (37.5 hrs.) vacancies for Office Assistant III Bilingual positions in Health and Human Services.
ABOUT YOU
Our Highly Qualified Candidate
has strong organizational skills and multi-tasking abilities. The ideal candidate has the ability to quickly become proficient in internal systems and to work independently. Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public.
The ideal candidate is proficient in Microsoft Office computer programs. Other skill sets and work experience may be desirable for particular assignments, including but not limited to:
Customer Service (in-person, by phone and/or email)Office CoordinationFiling and Records ManagementData Entry and Data RetrievalExperience with Legal or Medical Forms and DocumentsQUALIFICATIONS
Knowledge of:
Standard office practices and procedures including filing and retrieval systems, correspondence formats and the operation of standard office equipment.Standard office applications including word processing, spreadsheet and database systems.Correct English usage including grammar, spelling and punctuation.Business arithmetic.Ability to:
Perform difficult and/or complex clerical duties including document processing and auditing.Use independent judgment and prioritize multiple tasks.Learn complex enterprise resource planning software and/or assignment-specific database systems.Some assignments may require ability to perform more advanced mathematical calculations such as computing percentages and calculating simple measurements.Provide lead direction and training to staff depending on assignment.
MINIMUM QUALIFICATIONSTwo
years of experience performing clerical/office support duties that demonstrates proficiency with standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience. Some assignments require one year of experience in the area of assignment.
Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public.
IMPORTANT INFORMATION
All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.
Testing and Eligible List:
Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.
Open & Continuous Recruitment:
This recruitment is Open and Continuous. Applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time.
LiveScan:SPECIAL REQUIREMENTSCandidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment.Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Equal Employment Opportunity Employer:
If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact the Staffing Division at 415-473-2126 or .
PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.
COUNTY OF MARIN BENEFITS: GENERALBelow are some of the excellent benefits the County offers. More information about our benefits can be found on the
Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical : The County provides access to group health plan coverage to eligible retirees.
For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.
*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
01
QUALIFYING EDUCATION/EXPERIENCE: The minimum qualifications for the position are as follows:Any combination of education and experience that would provide the abilities listed in the Two years of experience performing clerical/office support duties that demonstrates proficiency with standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience. Some assignments require one year of experience in the area of assignment.Please select your level of clerical experience from the following choices:
2 or more years1.5 to 2 yearsLess than 1.5 yearsI do not possess
02
Are you substituting formal secretarial or general office training for up to 6 months of the required clerical experience?
Note:
If you are substituting formal secretarial or general office training for the required experience, your application must clearly reflect this training/education in the Education or Certificates & Licenses section of the application.
YesNo
03
Please tell us how you meet the minimum requirements listed above. Your response must include:
Your exact clerical dutiesThe name of these employer(s)Dates workedNote: Responses of "See Resume", "See Work History" or "N/A" may disqualify you from the recruitment process.
04
Please identify the areas in which you have experience with standard office applications. (Select all that apply)
Email Application (i.e. MS Outlook)Word processing (i.e. MS Word)Spreadsheet (i.e. MS Excel)None of the above
05
Office Assistant III's perform a variety of office support functions in various assignments. Please check all of the following areas in which you have demonstrable skills.
Customer Service and Front Desk OperationsFiling and Records ManagementData Entry and Data RetrievalExperience with Legal and/or Other Governmental Forms and DocumentsExperience with Medical Forms and Documents
06
Do you possess the ability to speak, read and write proficiently in both Spanish and English?Note:
Bilingual assignments require a demonstrated ability to communicate effectively both orally and in writing in English and in the assigned language. If our records do not indicate that you have previously passed a bilingual proficiency exam with the County of Marin, a bilingual proficiency exam will be administered to ensure that you possess the appropriate skill level to meet the requirements of the position.
YesNo
07
If you answered "Yes" to question 7, please indicate the language(s) in which you are proficient. If you answered "No" please write "N/A."
08
Assignment-Related Questions:Candidates who are placed on the eligible list for Office Assistant III will be invited to interview for vacancies based on their Department preferences, their demonstrated skillsets and the types of assignments in which they are interested as stated in the questions below.
Please indicate any departments where you do
NOT
wish to work. (Check all that apply).
Note:
If you are placed on an eligible list, you will NOT be invited to interview for vacancies which may arise in departments checked off in the question below.
N/A: I am interested in working in any Health and Human Services departmentAdministrationBehavioral Health and Recovery ServicesHomelessness and Coordinated CarePublic HealthSocial Services
Required Question