University of New Mexico
Tele-Counselor
University of New Mexico, Albuquerque, New Mexico, United States, 87101
Requisition ID
req30299Working Title
Tele-CounselorPay
$12.00 HourlyCampus
Main - Albuquerque, NMDepartment
Admissions Office (085A)Employment Type
Student EmploymentStudent Type
Student EmploymentStatus
Non-ExemptBackground Check Required
NoFor Best Consideration Date
8/7/2024Position Summary
Using a customer relationship management tool, employees will conduct calling campaigns designed to provide information to prospective and current students, solicit feedback, build rapport, encourage enrollment, and document the history of their calls. Typically, calls will take place between 5:00PM and 8:00PM, Monday through Thursday. Positions are in Admissions Office and located at the Student Support Services Center directly north of the Pit.Minimum Qualifications
To be determined.Preferred Qualifications
Excellent customer service skills and phone etiquette.Strong organizational skills and ability to multi-task and communicate effectively both verbally and in writing while maintaining the highest level of customer service.Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Please attach your resume.The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
#J-18808-Ljbffr
req30299Working Title
Tele-CounselorPay
$12.00 HourlyCampus
Main - Albuquerque, NMDepartment
Admissions Office (085A)Employment Type
Student EmploymentStudent Type
Student EmploymentStatus
Non-ExemptBackground Check Required
NoFor Best Consideration Date
8/7/2024Position Summary
Using a customer relationship management tool, employees will conduct calling campaigns designed to provide information to prospective and current students, solicit feedback, build rapport, encourage enrollment, and document the history of their calls. Typically, calls will take place between 5:00PM and 8:00PM, Monday through Thursday. Positions are in Admissions Office and located at the Student Support Services Center directly north of the Pit.Minimum Qualifications
To be determined.Preferred Qualifications
Excellent customer service skills and phone etiquette.Strong organizational skills and ability to multi-task and communicate effectively both verbally and in writing while maintaining the highest level of customer service.Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Please attach your resume.The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
#J-18808-Ljbffr