Cynet Systems
Senior Desktop Engineer
Cynet Systems, Baltimore, Maryland, United States, 21276
Job Description:
Pay Range $30 hr - $40hr Handle daily technical support activities on desktop support, data network and server management. Fix server and security problems that impact the network. Responsible for creating deployment packages and custom applications. Working on SCCM software updates and patch deployment. Set up desktop computers and peripherals and test network connections. Set up computers and install software for various applications and programs. Train end users on the usage of computers hardware and software. Test computers to ensure proper functioning of computer systems. Install and test desktop software applications and internet browsers. Increasing memory when user is experiencing slowness if processor can handle the increase. Install and test hardware and peripheral components; loads appropriate software packages such as operating systems, networking components and office applications. Provide customization and adaptation of existing programs that meet users' requirements. Evaluate system potential by testing compatibility of new programs with existing programs; confirms program objectives and specifications by testing new programs; compares programs with established standards and makes modifications. Improve existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications. Maintain the inventory for the refresh program and run reports for the computers and laptops in the environment for the city. May also serve as Lead Tech for Help Desk or Desktop Support when additional support is needed. Requirements:
Bachelor of Science degree and two years of experience OR a combination of education and experience. Excellent verbal and written communication skills. Previous IT experience in government is preferred. Skills:
Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers. Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations. Knowledge of current trends and developments in network-based communications systems. Knowledge of computer-based communications protocols. Skill in developing database queries and generating reports. Skill in installing, repairing, and troubleshooting network programs, hardware, and systems. Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design. bility to analyze, apply logic and solve technology problems. bility to establish and maintain effective working relationships with vendors, management, technical co-workers and support specialists, and system users. bility to design complex systems consisting of a wide variety of programs, procedures, and forms. bility to schedule and perform preventative and corrective maintenance procedures and repairs. bility to write detailed technical reports and analyses. bility to develop a working knowledge of computer systems software and operating systems. bility to develop systems software and systems software testing procedures.
Pay Range $30 hr - $40hr Handle daily technical support activities on desktop support, data network and server management. Fix server and security problems that impact the network. Responsible for creating deployment packages and custom applications. Working on SCCM software updates and patch deployment. Set up desktop computers and peripherals and test network connections. Set up computers and install software for various applications and programs. Train end users on the usage of computers hardware and software. Test computers to ensure proper functioning of computer systems. Install and test desktop software applications and internet browsers. Increasing memory when user is experiencing slowness if processor can handle the increase. Install and test hardware and peripheral components; loads appropriate software packages such as operating systems, networking components and office applications. Provide customization and adaptation of existing programs that meet users' requirements. Evaluate system potential by testing compatibility of new programs with existing programs; confirms program objectives and specifications by testing new programs; compares programs with established standards and makes modifications. Improve existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications. Maintain the inventory for the refresh program and run reports for the computers and laptops in the environment for the city. May also serve as Lead Tech for Help Desk or Desktop Support when additional support is needed. Requirements:
Bachelor of Science degree and two years of experience OR a combination of education and experience. Excellent verbal and written communication skills. Previous IT experience in government is preferred. Skills:
Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers. Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations. Knowledge of current trends and developments in network-based communications systems. Knowledge of computer-based communications protocols. Skill in developing database queries and generating reports. Skill in installing, repairing, and troubleshooting network programs, hardware, and systems. Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design. bility to analyze, apply logic and solve technology problems. bility to establish and maintain effective working relationships with vendors, management, technical co-workers and support specialists, and system users. bility to design complex systems consisting of a wide variety of programs, procedures, and forms. bility to schedule and perform preventative and corrective maintenance procedures and repairs. bility to write detailed technical reports and analyses. bility to develop a working knowledge of computer systems software and operating systems. bility to develop systems software and systems software testing procedures.