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IDR Healthcare

Patient Service Representative

IDR Healthcare, Santa Rosa, California, us, 95402


IDR is seeking a

Patient Service Representative

to join one of our top healthcare clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Patient Service Representative:Strong time management skills with the ability to handle frequent in-person patient interactions while maintaining and documenting data effectively in patient registration systems.Proven ability to work efficiently across multiple computer systems, including patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites, and data quality monitoring.General knowledge of patient access and financial counseling in both acute and non-acute settings.Working understanding of insurance and medical terminology.Familiarity with Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws.Required Skills:

Must have experience overseeing administrative processes with a strong focus on providing excellent customer service.Prior experience verifying documentation accurately and completely.Experience in a front office setting, including checking in and verifying patient information.Must be comfortable with and proficient in operating Electronic Medical Record (EMR) systems.Possesses comprehensive knowledge of the inpatient/outpatient registration/scheduling environment and hospital operations, procedures/functions and the relationships between them.What's in it for you?

Competitive compensation packageFull Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented cultureWhy IDR?

25+ Years of Proven Industry Experience in 4 major marketsEmployee Stock Ownership ProgramDedicated Engagement Manager who is committed to you and your successMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a rowCompensation Details:

$21/hour w2