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Crete United

IT Manager

Crete United, Greensboro, North Carolina, us, 27497


The IT Manager will lead a team of IT professionals with various skill sets to help improve and maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

Duties/Responsibilities:

•Own projects, solutions, and key responsibilities within a larger business initiative.

•Enable faster and smarter business processes and implement analytics for meaningful insights.

•Lead remediation efforts for gaps in security and networking.

•Migrate legacy servers/applications to modern solutions.

•Handle business-critical IT tasks and systems administration.

•Nurture dependable IT infrastructure and networking that's always up and running.

•Partner with internal and external partners to communicate project status, activities, and achievements.

•Track and maintain hardware and software inventory.

•Documents internal processes and procedures related to duties and responsibilities.

•Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.

•Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.

•Perform routine/scheduled audits of the systems, including all backups.

•Support and administer remote locations and employees.

•Performs other related duties as assigned.

Required Skills/Abilities:

•Excellent verbal and written communication skills.

•Excellent organizational skills, with the ability to prioritize work.

•Working knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, and cloud computing.

•Ability to explain technical problems and offer solutions to those without technological training.

Education and Experience:

•Bachelor's degree in technology or computer science and 5+ years' experience supporting hardware and software in a corporate environment.

•Proven work experience in IT.

Physical Requirements:

•Prolonged periods sitting at a desk and working on a computer.

•Must be able to lift 50 pounds at times.