Software Resources
Salesforce Administrator
Software Resources, Miami, Florida, us, 33222
Software Resources has an immediate, contract job opportunity for a Salesforce Administrator with a major organization in Miami, FL. Hybrid- 3 days onsite/ 2 days remote.
Top Skills:
1-3+ years of Salesforce Administration experienceMust have experience with Pardot and Service CloudExperience with Salesforce LightningExperience with Salesforce automation through "Flows"Bachelor's Degree
REQUIREDSalesforce Certification preferredExperience working between Salesforce and PeopleSoft a plusPI integration experience preferredSalesforce/Zapier integration experience is a plusSummary:Salesforce administrator to work with the Department of IT and necessary external constituents in a new Salesforce environment to meet current business needs. This role is part administrator, part Salesforce analyst and 100% dedicated to our mission. Primarily responsible for the continuous efforts of system enhancements, maintenance, and widespread adoption.
Minimum Qualifications:
Bachelor's degree in MIS, Computer Science, Computer Engineering, Information Studies, or other technical discipline and 2 years related experience2+ years of previous implementing and administering enterprise class CRM systems as well as a record of partnering with business users to improve processes using best practices and Salesforce and associated technologies1+ years as an admin in a highly complex Salesforce orgCertification in Salesforce Admin preferredPossess a very strong Salesforce service-oriented architecture and integration backgroundExperience in customizing Salesforce to meet business needsDepartmental Preferences:
Knowledge of database structure and entity relationshipsExperience working with senior and C-level leadershipStrong time and data management ability and proven analytical skillsPardot knowledge & experienceKnowledge and practice of AGILE methodologies and principlesKSA's:
Experience managing multiple applications in a single orgEffective customer service and interpersonal skillsExcellent written and verbal communication skillsbility to maintain a high level of professional integrityDemonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwardsWorks well under pressureDuties:
Serve as primary system administrator for the Salesforce environment and focus on the institution's use of data towards its missionWork with staff, end users and consultants to maintain, enhance, create, and manage necessary workflows rules, data validation and configurations within the Salesforce environmentMaintain system governance and security user roles/profiles, security settings and access settings, including User Profiles, Role Hierarchy, Sharing Rules and Securityssist with the management of web servers, back-end database environments, file sharing services and other technologies as needed.Manage Peoplesoft data extraction queries for salesforce integrationIntegrate third party products and tools with the Salesforce environment.Stay up-to-date on new Salesforce features and functionality and provide recommendations for process improvementsDevelop and create customized reports and dashboards, as well as document application requirements and field maps for new functionalitiesFormulate test plans, create use cases, and establish protocols ensuring updates/new functionality are thoroughly tested with development teamSupport, analyze, and resolve critical production application issues, as necessaryEnsure high quality project deliverables and meet project schedule timelinesPlan for upgrades, seasonal releases and long-term projects in a timely mannerEnsure consistency of CRM usage conventions, compliance with best practices, and integrity of dat
Don't delay. Join the Software Resources team today!Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.To meet our clients' hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/
LERT
: Spoofing Scam AdvisorySoftware Resources has been targeted by spoofing attacks. Scammers impersonating our employees may contact you with fake job offers, asking for personal information. Unfortunately, we cannot completely prevent these fraudulent activities.Stay Protected
: Verify any communication claiming to be from Software Resources. For your safety, directly confirm the legitimacy of any job offer or inquiry by calling us at 407-515-6020. Do not respond to unsolicited requests without verification.We value our integrity and urge you not to fall victim to these scams. Always verify by calling us directly at 407-515-6020.
Top Skills:
1-3+ years of Salesforce Administration experienceMust have experience with Pardot and Service CloudExperience with Salesforce LightningExperience with Salesforce automation through "Flows"Bachelor's Degree
REQUIREDSalesforce Certification preferredExperience working between Salesforce and PeopleSoft a plusPI integration experience preferredSalesforce/Zapier integration experience is a plusSummary:Salesforce administrator to work with the Department of IT and necessary external constituents in a new Salesforce environment to meet current business needs. This role is part administrator, part Salesforce analyst and 100% dedicated to our mission. Primarily responsible for the continuous efforts of system enhancements, maintenance, and widespread adoption.
Minimum Qualifications:
Bachelor's degree in MIS, Computer Science, Computer Engineering, Information Studies, or other technical discipline and 2 years related experience2+ years of previous implementing and administering enterprise class CRM systems as well as a record of partnering with business users to improve processes using best practices and Salesforce and associated technologies1+ years as an admin in a highly complex Salesforce orgCertification in Salesforce Admin preferredPossess a very strong Salesforce service-oriented architecture and integration backgroundExperience in customizing Salesforce to meet business needsDepartmental Preferences:
Knowledge of database structure and entity relationshipsExperience working with senior and C-level leadershipStrong time and data management ability and proven analytical skillsPardot knowledge & experienceKnowledge and practice of AGILE methodologies and principlesKSA's:
Experience managing multiple applications in a single orgEffective customer service and interpersonal skillsExcellent written and verbal communication skillsbility to maintain a high level of professional integrityDemonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwardsWorks well under pressureDuties:
Serve as primary system administrator for the Salesforce environment and focus on the institution's use of data towards its missionWork with staff, end users and consultants to maintain, enhance, create, and manage necessary workflows rules, data validation and configurations within the Salesforce environmentMaintain system governance and security user roles/profiles, security settings and access settings, including User Profiles, Role Hierarchy, Sharing Rules and Securityssist with the management of web servers, back-end database environments, file sharing services and other technologies as needed.Manage Peoplesoft data extraction queries for salesforce integrationIntegrate third party products and tools with the Salesforce environment.Stay up-to-date on new Salesforce features and functionality and provide recommendations for process improvementsDevelop and create customized reports and dashboards, as well as document application requirements and field maps for new functionalitiesFormulate test plans, create use cases, and establish protocols ensuring updates/new functionality are thoroughly tested with development teamSupport, analyze, and resolve critical production application issues, as necessaryEnsure high quality project deliverables and meet project schedule timelinesPlan for upgrades, seasonal releases and long-term projects in a timely mannerEnsure consistency of CRM usage conventions, compliance with best practices, and integrity of dat
Don't delay. Join the Software Resources team today!Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.To meet our clients' hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/
LERT
: Spoofing Scam AdvisorySoftware Resources has been targeted by spoofing attacks. Scammers impersonating our employees may contact you with fake job offers, asking for personal information. Unfortunately, we cannot completely prevent these fraudulent activities.Stay Protected
: Verify any communication claiming to be from Software Resources. For your safety, directly confirm the legitimacy of any job offer or inquiry by calling us at 407-515-6020. Do not respond to unsolicited requests without verification.We value our integrity and urge you not to fall victim to these scams. Always verify by calling us directly at 407-515-6020.