American University
Digital Accessibility Program Manager
American University, Rosalia, Washington, United States, 99170
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University
Department:
Digital Experience Systems
Time Type:Full time
Work Modality:
Hybrid 04 (On Campus 1 day/Month)
Union:
SEIU Local 500 - Provost & Enrollment Division
This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.
Job Description:
Summary:
The role involves ensuring the accessibility of American University's digital resources, advocating for and integrating inclusive design, managing accessibility projects, and promoting awareness within the university community.
Responsibilities also include developing strategies and policies, addressing accessibility issues, and participating in web accessibility forums.
Finally, the role includes collaborating with campus partners, application developers, and project managers to champion user-centered and universal design principles, as well as leveraging web analytics to support product discovery and data-driven decision making.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.) Digital Accessibility Program Management
Provide leadership for promoting and spreading awareness of Digital accessibility across campus.Manage and/or implement various digital accessibility-related projects and initiatives throughout the organization.Develop digital accessibility education materials and educate the American University community about digital accessibility and furthers the digital experience mission.Oversee IT's digital accessibility program, report digital accessibility efforts to senior management and key stakeholders.Develop strategies, roadmaps, policies, procedures to advance and scale enterprise-level accessibility programs.Identify and guide remediation for digital accessibility issues to provide an accessible digital space for American University.Take initiative to learn and stay abreast of current accessibility best practices.Participates with committees, departments and professional web accessibility forums or groups to address accessibility needs.2.) Digital Accessibility Functional
Reviews Voluntary Product Accessibility Templates (VPAT) for web apps under development or considered for procurement.Test websites and digital products using assistive technologies such as screen readers (e.g. JAWS, NVDA, VoiceOver) and magnification software.Provide remediation guidance to stakeholders, content authors, and developers on and off campus.Support content production teams, development teams and product management teams with defect documentation, backlog tracking, and assist in solving accessibility issues.Develop, maintain, and document accessibility best practices for current and future systems and content across multiple audiences including developers, content authors, and vendors.Develop digital accessibility audit, remediation and tracking processes, learn and utilize digital accessibility testing tools.Develop and maintain AU's web accessibility resource sites.Perform accessibility audits utilizing manual and automated testing tools and provide insight for remediation to make the University's web and mobile systems in compliance with the W3C WCAG 2.0 standards, Section 508/504, and other accessibility related laws.Support real-time captioning services to ensure accessibility.Develop and maintain accessibility documentation for use by developers and the University community at large.Teach methods and techniques for addressing digital accessibility barriers in a variety of forums.3.) Design and Usability
Ensure user experience standards and best practices are being followed across all web and mobile properties.Collaborate with campus partners, application developers, and project managers to ensure branding standards are met.Champion and support user-centered and universal design principles for optimal user experience.Leverage web analytics as needed to support product discovery and aid data driven decision making.Competencies:
Evaluating and Implementing Ideas.Making Accurate Judgments and Decisions .Building and Supporting Teams.Developing Plans.Prioritizing and Organizing.Driving Continuous Improvement .Collaborative Leadership.Leading and Inspiring People.Salary Range:
$95,000-$105,000 annually.Position Type/Expected Hours of Work:
Full-Time.35 hours per week.Required Education and Experience:
Bachelor's degree.3-5 years of relevant experience.At least 5 years of related technical experience, preferably with 2-3 years of experience performing accessibility audits and guiding remediation.Demonstrable knowledge WAI-ARIA and WCAG 2.1 guidelines, Section 508 of the Rehabilitation Act, and/or assistive technology.Understanding of Universal Design principles (UL), Universal Design for Learning (UDL), and inclusive design best practices.Hands-on experience supporting industry-leading assistive technologies such as JAWS, VoiceOver, NVDA, ZoomText, and Dragon Naturally Speaking.Professional experience utilizing automated accessibility audit and quality assurance tools and processes.Knowledge of current best practices in usability and accessibility.Effective communicator both orally and in writing.Preferred Education and Experience:
Bachelor's Degree from an accredited institution of higher education preferably in Information Systems, Human-Computer Interaction, or related field, or comparable years of additional progressive experience as a web/digital accessibility SME.Additional Eligibility Qualifications:
Genuinely Passionate for making applications and websites accessible to all individuals.Empathy for people with accessibility needs and an understanding of the different perspectives and needs of people. Able to transmit such empathy to others.A self-starter who insists on creating innovative solutions and has the ability to practically apply best-practice web technologies to meet business objectives will succeed in this role.Benefits
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.
Other Details
Hiring offers for this position are contingent on successful completion of a background check.Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.American University is an E-Verify employer.
Current American University Employees
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email theworkline@american.edu.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Department:
Digital Experience Systems
Time Type:Full time
Work Modality:
Hybrid 04 (On Campus 1 day/Month)
Union:
SEIU Local 500 - Provost & Enrollment Division
This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.
Job Description:
Summary:
The role involves ensuring the accessibility of American University's digital resources, advocating for and integrating inclusive design, managing accessibility projects, and promoting awareness within the university community.
Responsibilities also include developing strategies and policies, addressing accessibility issues, and participating in web accessibility forums.
Finally, the role includes collaborating with campus partners, application developers, and project managers to champion user-centered and universal design principles, as well as leveraging web analytics to support product discovery and data-driven decision making.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.) Digital Accessibility Program Management
Provide leadership for promoting and spreading awareness of Digital accessibility across campus.Manage and/or implement various digital accessibility-related projects and initiatives throughout the organization.Develop digital accessibility education materials and educate the American University community about digital accessibility and furthers the digital experience mission.Oversee IT's digital accessibility program, report digital accessibility efforts to senior management and key stakeholders.Develop strategies, roadmaps, policies, procedures to advance and scale enterprise-level accessibility programs.Identify and guide remediation for digital accessibility issues to provide an accessible digital space for American University.Take initiative to learn and stay abreast of current accessibility best practices.Participates with committees, departments and professional web accessibility forums or groups to address accessibility needs.2.) Digital Accessibility Functional
Reviews Voluntary Product Accessibility Templates (VPAT) for web apps under development or considered for procurement.Test websites and digital products using assistive technologies such as screen readers (e.g. JAWS, NVDA, VoiceOver) and magnification software.Provide remediation guidance to stakeholders, content authors, and developers on and off campus.Support content production teams, development teams and product management teams with defect documentation, backlog tracking, and assist in solving accessibility issues.Develop, maintain, and document accessibility best practices for current and future systems and content across multiple audiences including developers, content authors, and vendors.Develop digital accessibility audit, remediation and tracking processes, learn and utilize digital accessibility testing tools.Develop and maintain AU's web accessibility resource sites.Perform accessibility audits utilizing manual and automated testing tools and provide insight for remediation to make the University's web and mobile systems in compliance with the W3C WCAG 2.0 standards, Section 508/504, and other accessibility related laws.Support real-time captioning services to ensure accessibility.Develop and maintain accessibility documentation for use by developers and the University community at large.Teach methods and techniques for addressing digital accessibility barriers in a variety of forums.3.) Design and Usability
Ensure user experience standards and best practices are being followed across all web and mobile properties.Collaborate with campus partners, application developers, and project managers to ensure branding standards are met.Champion and support user-centered and universal design principles for optimal user experience.Leverage web analytics as needed to support product discovery and aid data driven decision making.Competencies:
Evaluating and Implementing Ideas.Making Accurate Judgments and Decisions .Building and Supporting Teams.Developing Plans.Prioritizing and Organizing.Driving Continuous Improvement .Collaborative Leadership.Leading and Inspiring People.Salary Range:
$95,000-$105,000 annually.Position Type/Expected Hours of Work:
Full-Time.35 hours per week.Required Education and Experience:
Bachelor's degree.3-5 years of relevant experience.At least 5 years of related technical experience, preferably with 2-3 years of experience performing accessibility audits and guiding remediation.Demonstrable knowledge WAI-ARIA and WCAG 2.1 guidelines, Section 508 of the Rehabilitation Act, and/or assistive technology.Understanding of Universal Design principles (UL), Universal Design for Learning (UDL), and inclusive design best practices.Hands-on experience supporting industry-leading assistive technologies such as JAWS, VoiceOver, NVDA, ZoomText, and Dragon Naturally Speaking.Professional experience utilizing automated accessibility audit and quality assurance tools and processes.Knowledge of current best practices in usability and accessibility.Effective communicator both orally and in writing.Preferred Education and Experience:
Bachelor's Degree from an accredited institution of higher education preferably in Information Systems, Human-Computer Interaction, or related field, or comparable years of additional progressive experience as a web/digital accessibility SME.Additional Eligibility Qualifications:
Genuinely Passionate for making applications and websites accessible to all individuals.Empathy for people with accessibility needs and an understanding of the different perspectives and needs of people. Able to transmit such empathy to others.A self-starter who insists on creating innovative solutions and has the ability to practically apply best-practice web technologies to meet business objectives will succeed in this role.Benefits
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.
Other Details
Hiring offers for this position are contingent on successful completion of a background check.Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.American University is an E-Verify employer.
Current American University Employees
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email theworkline@american.edu.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.