Box
Business Systems Analyst III
Box, Dallas, Texas, United States, 75215
WHAT IS BOX?Box is the world's leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.
WHY BOX NEEDS YOU Box is looking for a Record to Report Business Systems Analyst to support the Finance function within Box. In this role, you will be working with business leaders and collaborating with our Enterprise Systems team by utilizing your technical expertise and business insights. You will also be working closely with our Finance and Accounting teams to plan, design and build optimal solutions for our systems and applications. An ideal candidate will have exceptional analytical, communication, and problem solving skills and be comfortable interacting with all levels or organizations.
In this role, you must also have interest in working on a range of different types of SaaS enterprise systems, data management, business process improvements, project management and must have a background that demonstrates that capability. You will support your team and manager to enable the Finance team's systems portfolio and must become a trusted partner to your stakeholders.
This role requires someone who can support world-class, global integration tools and processes. Box's Enterprise Systems team continuously push's the needle with the solutions that we deliver, and this Business Systems Analyst will support various projects and initiatives to facilitate the growth of Box to the next level.
WHAT YOU'LL DOProvide front-line support and maintenance of various financial applications for internal use (particularly Netsuite, Blackline, Kyriba, and other finance applications) to Box's global usersSupport intake process for requests from user groups and help prioritize requests into project roadmap or implementation sprintsPartner with business stakeholders to gather requirements and collaborate with IT team members (where applicable) to identify and document system solutionsWork hands-on in systems to triage and resolve production support issues and implement minor enhancement requestsManage QA and regression testing of custom deployments to and upgrades in these environmentsCollaborate with offshore production support staff to appropriately allocate tickets and project tasksOwn month-end-close support calendar from Enterprise Systems to ensure Box's Finance and Accounting teams are appropriately supported through period close processesMonitor performance of Netsuite integrations (e.g. Zuora, Coupa, Blackline and Anaplan etc.) and resolve data integrity issuesWork closely with integrations team to manage existing integrations and design new integrations from and to Netsuite using middlewareReview scheduled system upgrades, and determine impact on Box's processes, configurations, and customizationsManage relationship with vendor customer support to resolve production support issues or with external consulting / professional services teams to implement system changesManage relationships with global banks to and own integrations from finance systemsMaintain up-to-date knowledge of system functionality, features, and toolsWHO YOU ARE
Bachelor's Degree in a technical, business, or other analytical field required with 3+ years of relevant experienceFunctional knowledge of Netsuite required; Blackline and Kyriba preferredAbility to create and debug Netsuite custom records, workflows and scriptsKnowledge of financial report writing, customizations and creation of saved searches in NetsuiteBasic understanding of accounting processes (GL reporting, fixed asset management, payments) to support business system needsAbility to triage incoming production support requests and facilitate resolution for production bug fixes and minor enhancement requestsAbility to work with Netsuite support as required to address system bugs, performance issues, and enhancement requestsDemonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)Ability to communicate with end-users (via email, messaging, or phone) to support issue resolutionAbility to document test scripts, execute QA testing, and capture resultsAbility to collaborate business stakeholders and coordinate with cross functional teams for UATStrong project management, program management and systems experienceStrong analytical skills and ability to solve complex issuesAbility to work independently with minimal guidance
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
Head-over-heels about this role - but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
#LI-LK1
Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$97,500-$122,000 USD
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.
WHY BOX NEEDS YOU Box is looking for a Record to Report Business Systems Analyst to support the Finance function within Box. In this role, you will be working with business leaders and collaborating with our Enterprise Systems team by utilizing your technical expertise and business insights. You will also be working closely with our Finance and Accounting teams to plan, design and build optimal solutions for our systems and applications. An ideal candidate will have exceptional analytical, communication, and problem solving skills and be comfortable interacting with all levels or organizations.
In this role, you must also have interest in working on a range of different types of SaaS enterprise systems, data management, business process improvements, project management and must have a background that demonstrates that capability. You will support your team and manager to enable the Finance team's systems portfolio and must become a trusted partner to your stakeholders.
This role requires someone who can support world-class, global integration tools and processes. Box's Enterprise Systems team continuously push's the needle with the solutions that we deliver, and this Business Systems Analyst will support various projects and initiatives to facilitate the growth of Box to the next level.
WHAT YOU'LL DOProvide front-line support and maintenance of various financial applications for internal use (particularly Netsuite, Blackline, Kyriba, and other finance applications) to Box's global usersSupport intake process for requests from user groups and help prioritize requests into project roadmap or implementation sprintsPartner with business stakeholders to gather requirements and collaborate with IT team members (where applicable) to identify and document system solutionsWork hands-on in systems to triage and resolve production support issues and implement minor enhancement requestsManage QA and regression testing of custom deployments to and upgrades in these environmentsCollaborate with offshore production support staff to appropriately allocate tickets and project tasksOwn month-end-close support calendar from Enterprise Systems to ensure Box's Finance and Accounting teams are appropriately supported through period close processesMonitor performance of Netsuite integrations (e.g. Zuora, Coupa, Blackline and Anaplan etc.) and resolve data integrity issuesWork closely with integrations team to manage existing integrations and design new integrations from and to Netsuite using middlewareReview scheduled system upgrades, and determine impact on Box's processes, configurations, and customizationsManage relationship with vendor customer support to resolve production support issues or with external consulting / professional services teams to implement system changesManage relationships with global banks to and own integrations from finance systemsMaintain up-to-date knowledge of system functionality, features, and toolsWHO YOU ARE
Bachelor's Degree in a technical, business, or other analytical field required with 3+ years of relevant experienceFunctional knowledge of Netsuite required; Blackline and Kyriba preferredAbility to create and debug Netsuite custom records, workflows and scriptsKnowledge of financial report writing, customizations and creation of saved searches in NetsuiteBasic understanding of accounting processes (GL reporting, fixed asset management, payments) to support business system needsAbility to triage incoming production support requests and facilitate resolution for production bug fixes and minor enhancement requestsAbility to work with Netsuite support as required to address system bugs, performance issues, and enhancement requestsDemonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)Ability to communicate with end-users (via email, messaging, or phone) to support issue resolutionAbility to document test scripts, execute QA testing, and capture resultsAbility to collaborate business stakeholders and coordinate with cross functional teams for UATStrong project management, program management and systems experienceStrong analytical skills and ability to solve complex issuesAbility to work independently with minimal guidance
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
Head-over-heels about this role - but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
#LI-LK1
Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$97,500-$122,000 USD