Santa Rosa Community Health
EHR Training Specialist I
Santa Rosa Community Health, Santa Rosa, California, us, 95402
Job Details
Job LocationStony Point Admin - Santa Rosa, CA
Position TypeFull Time
Description
Job Title:
EHR Training Specialist I
Reports To:
EHR Training Supervisor
Job Summary:
The EHR Training Specialist plays a crucial role in supporting SRCH staff and providers by offering navigational assistance with the electronic health record (EHR) system. This role aims to reduce workload, boost efficiency, and enhance overall satisfaction for staff and, occasionally, SRCH patients. The EHR Training Specialist independently manages the training for EHR initiatives, educating both new and existing staff and providers on role-specific and site-specific EHR workflows. Training responsibilities include system orientation during onboarding, skills maintenance, quality improvement, and the optimized deployment of EHR for user efficiency and standardization.
In this role, the EHR Training Specialist will work closely with the EHR Team, site directors, medical directors, and managers across all SRCH campuses. They will deliver training on the effective use of the SRCH electronic health record (EHR) system in various formats, including large groups, small groups, and one-on-one sessions. Training sessions may occur in a centralized office, at clinic sites, or remotely. The Specialist will also collaborate with the EHR Team to develop high-quality training materials, manuals, and videos to support end users.
The EHR Training Team works alongside EHR Analysts and Specialists to identify and resolve EHR workflow issues for all SRCH staff. EHR Trainers are expected to align with SRCH's mission of providing excellent, culturally responsive healthcare and adhere to the organization's core values.
Salary Range: $ 66,560- $77,400 per year DOE
Duties and Responsibilities:Training Delivery:
Conduct training for new and existing staff and providers on role-specific and site-specific EHR workflows.Lead training sessions for EHR initiatives including system orientation, skills maintenance, quality improvement, and user optimization.Deliver in-person and remote training in various formats such as large groups, small groups, and one-on-one sessions.
Training Development:
Develop and maintain comprehensive training plans for all users, integrating continuous assessment and skill development.Create and update training materials, manuals, and videos in collaboration with the EHR Team to support end users.Maintain curriculum and resource guides for role-specific and site-specific EHR training.
Workflow Optimization:
Stay updated on EHR workflows and documentation standards to ensure accurate training.Work with EHR Analysts and Specialists to identify and troubleshoot workflow issues.Contribute to EHR meetings and cross-agency committees to support workflow development and rollout strategies.
Collaborative Support:
Collaborate with IT, quality, clinical, and operations teams to enhance EHR functionality and patient engagement.Support quality initiatives and patient care outreach by working with population health specialists.Assist in data clean-up efforts related to UDS reporting, record accuracy, and EHR functionality.
Systems Management:
Stay current with EHR updates, upgrades, and new features.Participate in ongoing training for system advancements and new healthcare technologies.Coordinate with the EHR Team to address and communicate issues affecting system performance.
Other Duties as assigned.
Qualifications
Minimum Qualifications:
Education:
Associate degree in a medical-related field, computer science, or information systems preferred, or equivalent work experience.Maintain appropriate EHR certification with initial and ongoing training.
Experience:
Minimum of 2 years of experience with EHR systems required.Minimum of 1 year of experience developing workflows within SRCH preferred.
Knowledge and Skills:
Strong understanding of EHR systems and related technologies.Collaborate with EHR Analyst for workflow clarification during trouble shootingHelp with basic EHR functionality questions onsite and escalate complex problems to EHR Support Analyst.Proven ability to develop and deliver effective training programs.Excellent communication and interpersonal skills for diverse audiences.Experience in creating and maintaining training documentation.Collaborative approach to working with multidisciplinary teams.Required to obtain in the first 90 days:
Completion of all ESA Ella Courses and AccessWorking Conditions:
Position requires flexibility to conduct training in various locations, including centralized training offices, clinic sites, and remotely.May involve occasional travel between SRCH campuses and other sites as needed.Core Values:
Commitment to SRCH's mission of providing excellent, culturally responsive healthcare.Alignment with SRCH's core values and dedication to enhancing the user experience for staff and patients alikeSRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
PHYSICAL REQUIREMENTS:
Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.Give and follow verbal and written instructions with attention to detail and accuracy.Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.Vision: see details of objects at close range.Coordinate multiple tasks simultaneously.Reach forward, up, down, and to the side.Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.Ability to travel to and from other health center sites and community locations.Lift up to twenty (20) pounds.
SRCHprovides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.
Job LocationStony Point Admin - Santa Rosa, CA
Position TypeFull Time
Description
Job Title:
EHR Training Specialist I
Reports To:
EHR Training Supervisor
Job Summary:
The EHR Training Specialist plays a crucial role in supporting SRCH staff and providers by offering navigational assistance with the electronic health record (EHR) system. This role aims to reduce workload, boost efficiency, and enhance overall satisfaction for staff and, occasionally, SRCH patients. The EHR Training Specialist independently manages the training for EHR initiatives, educating both new and existing staff and providers on role-specific and site-specific EHR workflows. Training responsibilities include system orientation during onboarding, skills maintenance, quality improvement, and the optimized deployment of EHR for user efficiency and standardization.
In this role, the EHR Training Specialist will work closely with the EHR Team, site directors, medical directors, and managers across all SRCH campuses. They will deliver training on the effective use of the SRCH electronic health record (EHR) system in various formats, including large groups, small groups, and one-on-one sessions. Training sessions may occur in a centralized office, at clinic sites, or remotely. The Specialist will also collaborate with the EHR Team to develop high-quality training materials, manuals, and videos to support end users.
The EHR Training Team works alongside EHR Analysts and Specialists to identify and resolve EHR workflow issues for all SRCH staff. EHR Trainers are expected to align with SRCH's mission of providing excellent, culturally responsive healthcare and adhere to the organization's core values.
Salary Range: $ 66,560- $77,400 per year DOE
Duties and Responsibilities:Training Delivery:
Conduct training for new and existing staff and providers on role-specific and site-specific EHR workflows.Lead training sessions for EHR initiatives including system orientation, skills maintenance, quality improvement, and user optimization.Deliver in-person and remote training in various formats such as large groups, small groups, and one-on-one sessions.
Training Development:
Develop and maintain comprehensive training plans for all users, integrating continuous assessment and skill development.Create and update training materials, manuals, and videos in collaboration with the EHR Team to support end users.Maintain curriculum and resource guides for role-specific and site-specific EHR training.
Workflow Optimization:
Stay updated on EHR workflows and documentation standards to ensure accurate training.Work with EHR Analysts and Specialists to identify and troubleshoot workflow issues.Contribute to EHR meetings and cross-agency committees to support workflow development and rollout strategies.
Collaborative Support:
Collaborate with IT, quality, clinical, and operations teams to enhance EHR functionality and patient engagement.Support quality initiatives and patient care outreach by working with population health specialists.Assist in data clean-up efforts related to UDS reporting, record accuracy, and EHR functionality.
Systems Management:
Stay current with EHR updates, upgrades, and new features.Participate in ongoing training for system advancements and new healthcare technologies.Coordinate with the EHR Team to address and communicate issues affecting system performance.
Other Duties as assigned.
Qualifications
Minimum Qualifications:
Education:
Associate degree in a medical-related field, computer science, or information systems preferred, or equivalent work experience.Maintain appropriate EHR certification with initial and ongoing training.
Experience:
Minimum of 2 years of experience with EHR systems required.Minimum of 1 year of experience developing workflows within SRCH preferred.
Knowledge and Skills:
Strong understanding of EHR systems and related technologies.Collaborate with EHR Analyst for workflow clarification during trouble shootingHelp with basic EHR functionality questions onsite and escalate complex problems to EHR Support Analyst.Proven ability to develop and deliver effective training programs.Excellent communication and interpersonal skills for diverse audiences.Experience in creating and maintaining training documentation.Collaborative approach to working with multidisciplinary teams.Required to obtain in the first 90 days:
Completion of all ESA Ella Courses and AccessWorking Conditions:
Position requires flexibility to conduct training in various locations, including centralized training offices, clinic sites, and remotely.May involve occasional travel between SRCH campuses and other sites as needed.Core Values:
Commitment to SRCH's mission of providing excellent, culturally responsive healthcare.Alignment with SRCH's core values and dedication to enhancing the user experience for staff and patients alikeSRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
PHYSICAL REQUIREMENTS:
Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.Give and follow verbal and written instructions with attention to detail and accuracy.Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.Vision: see details of objects at close range.Coordinate multiple tasks simultaneously.Reach forward, up, down, and to the side.Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.Ability to travel to and from other health center sites and community locations.Lift up to twenty (20) pounds.
SRCHprovides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.