Strategic Account Manager

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive.Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.The safety and health of employees takes precedence over any other duties of this position.While reporting to Director - Strategic Accounts, this position is responsible for coordinating all activities for accounts assigned regarding price, product quality, service, new product introductions, and communications. The successful candidate will work with regional personnel to increase and/or maintain CPP North Americashare/profit position with assigned accounts and to increase Sonoco's exposure on a national basis.What you'll be doing:The position is not only responsible for the strategic account relationships in the Dalton, GA market but also will manage a territory and will be responsible for direct account management and account representative responsibilitiesStrengthens and develops relations with key personnel of national accounts through extensive personal contacts at all levels of management, correspondence, and regular attendance at trade association meetingsSpecific account responsibilities would be for CPP NAPrepares, maintains, and executes account plans for each account assigned, outlining specific objectives pertaining to marketing, selling, and manufacturing (These plans are to be written in conjunction with appropriate personnel from all regions involved, as well as other division and staff personnel)Coordinates the implementation of these account plans and reviews these programs routinely with the plant, region, and division managementStays abreast of major business trends and technical developments as they relate to assigned accounts and provides management with regular updates for planning purposesAnalyzes and evaluates customer potential and assists plant and regional sales offices in the area of sales forecastingMonitors sales volume levels continuously at each customer location and communicates, to the appropriate line and staff personnel, reasons for significant variations from budgeted sales levelsMakes recommendations regarding adjustments in pricing and coordinates all pricing activities to include the communications of changes to price, both internally and externallyMonitors and coordinates CPP divisioninvolvement with assigned accounts with respect to contracts and bid proposals. Always maintains proper linkage with the line groupsKeeps line and staff personnel informed as to competitive activity at accounts assigned to include share, price, quality, product offerings, and all other areas of involvementWorks with appropriate personnel to develop new product and service offerings for these accounts, as well as expanded applications for traditional product linesReviews customer complaints and works with plant and/or regional personnel to ensure that all concerns are resolved expediently and to the complete satisfaction of the account involvedCommunicates regularly with other divisions within Sonoco so as to stay abreast of their involvement with respect to common accounts and to also keep them up to date as to Tubes and CoresactivitiesProtects assets, confidential and restricted information, developments, specifications, materials, legal obligations, and other such data in contacts with external partiesComplies with all company policiesIs responsible for ensuring AR/DSO is managed and kept within the terms of the customer agreementIs responsible for identifying and executing cost savings projects that drive value for the customers (TCO)Coordinates quarterly reviews with accounts to review: YoY and YTD sales data, quality, delivery, TCO projects, brainstorming of value generating ideas occurs. These reviews will include field reps as appropriateIs responsible for representing both the customer and Sonoco. Successful candidate can do both effectively by seeing the big picture.Responsible for owning and managing all facets of relationship with account. This includes expanding relationships into C-Suites as well as having regular contacts with various functions within the account. (depth and breadth)Responsible for attending appropriate trade shows and becoming Sonoco's 'expert' in the targeted markets served.Be willing and able to engage and get involved in the local communityBe willing and able to continue learning through in-person or virtual training sessions (Ex- Strategic Account Management (SAM) Certification)Develops, presents, and executes strategic plans for account 1-3 and 5 year models. Works with Division Management in strategic planningReports to Director of Strategic Accounts, CPP NARepresents the voice of the customer within SonocoDemonstrates knowledge and understanding of Sonoco including businesses, organizational structure, value drivers, products and services, and competitive market positionLeads the process of developing a clear and winnable strategy to deliver the vision of what the customer-supplier relationship can beDemonstrates your organizations value to the customer in terms of the customer's financial strategies and measures. Can quantify the value of our solution in terms of thecustomersfinancial strategy and ROICan deliver Boardroom level presentationsQuestions and challenges the status quoDisplays honesty and integrity, and honors company, customer and personal commitmentsBuilds a team vision and identity for multifunctional collaboration and management of a strategic customerDemonstrates consistent, methodical work habits to drive and complete the account management process, within time and resource constraintsThe above applies to Sonoco CPP NA as well as Cascades Sonoco for all products sold to assigned accountsThis is remote position with the desired candidate located in Dalton, GA.We'd love to hear from you if:A 4-year college degree is preferredMust have 10years industry experience and a minimum of 3 years commercial selling/marketing experienceStrong analytical skills and the ability to develop/quantify value are requiredMust have strong written and oral communication skillsMust have good working knowledge of Excel, PowerPoint and WordThis is a progression position and level will be based on candidate experience and business needs.Compensation:Strategic Account Manager: The annual base salary range for this role is from $143,200 to $161,100, plus annual target bonus of 12.5% of base salary.Strategic Account Manager II: The annual base salary range for this role is from $147,040 to $165,420, plus annual target bonus of 12.5% of base salary.#LI-TW1At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits.

*Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.BenefitsMedical, dental, and vision coverage for you and your dependents, including FSA and HSA options401(k) retirement plan with company matchWellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of servicesPaid time off and holidays to recreate, rejuvenate and care for the health of yourself and familyVariety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insuranceTuition reimbursementWe are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.