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Samsung Electronics Perú

Director of Technical Product Management

Samsung Electronics Perú, Mountain View, California, us, 94039


Director of Technical Product ManagementPosition Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

Role and Responsibilities

This person will be the primary owner of all product features across our eCommerce platform, and will lead the product team to drive Samsung eCommerce initiatives related to

Samsung eCommerce B2C platform and experiences for Product discovery, product consideration and categorization, product purchase (PDP/Configurator) experiences for specific line of business product assortments on the website and app, especially in the areas of home electronics, home appliances and cross category experiences.

Samsung eCommerce B2B platform that define the next generation engaging and high converting experiences for small medium and enterprise business offering Samsung products for sales and services.

Liaison between Samsung eCommerce, Product & corporate Marketing, HQ, Category Mgmt./Sr. Leadership and other local teams of checkout Fulfillment/Fraud/Retail partners for product initiatives.

Innovate and automate various front-end sellout platform features to reduce manual overhead and improve customer satisfaction.

Internalize and deeply understand Samsung’s mission and strategies, as well as the mission and objectives of the eCommerce team.

Work with cross-functional business, product and engineering team in designing product solution, finalizing estimate, budget and plan/prioritize by building a strong roadmap, and launch product on timely fashion with excellent business impact and strong customer focus.

Developing product strategies to improve revenue share (as percentage of eCom sales) and reduce NPS detractors, and partnering with engineering to ensure strong execution, covering both web and mobile experiences.

Be data centric to make informed product direction, whether in the form of competitive intel, customer behavior or other business metrics. Solicit and embrace critical feedback.

Drive innovation, definition, deliverables planning (roadmap) and design of entirely new products and features to deliver against team and company goals.

Drive cross-functional team to set qualitative objectives and quantitative goals.

Drive definition of and execution against product go-to-market plan, including phasing and training.

Clearly communicate product plans, benefits and results, as appropriate, to both internal stakeholders and external stakeholders.

Ability to work and communicate at ease with cross-functional team across the globe.

Leader responsible for people management as well as building strong team of product and design team.

Background and Experience Required

15+ years of experience with 10+ years in Product Management driving product engineering.

Bachelor’s degree in relevant field required; computer science undergraduate degree or relevant engineering degree plus hands-on software engineering and program management experience strongly preferred.

Technical understanding must go from the highest abstractions down to the metal.

Strong eCommerce experience required with technical acumen.

Having prior experience on the consumer electronics space is a huge plus especially in the site and app experiences and front-end platforms, headless commerce, AEM, etc.

Experience managing teams across disparate locations.

Has strong technical skills and is proficient in Confluence, JIRA.

Strong background using data to determine customer behaviors.

Proactive individual that is a self-starter and takes initiative.

A “leader” personality - biased toward action, great collaborator and master disambiguator/simplifier - constantly pushing toward clarity and delivery.

Skills and Qualifications

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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