Hospitalityspotlight
Corporate Learning, Development and QA Director, Hotel
Hospitalityspotlight, Minneapolis, Minnesota, United States, 55400
Corporate Learning, Development and QA Director, Hotel
Full time | Hospitality SpotlightPosted On 10/19/2023
Job Information
HotelWork Experience: 4-5 yearsSalary: 81 - 90kLocation: Minneapolis, State/ProvinceJob Description
Hospitality Spotlight is looking for a Hotel Corporate Learning, Development and QA Director for an organization in Northern Central US.The Work:
Leads by example at all levels of execution.Evaluate training/development needs of properties and departments.Create and deliver the infrastructure to support all operational learning and development needs and programs.Create and implement effective training solutions to constantly improve service breakdowns, inefficiencies, and productivity. Evaluate and monitor the development, effectiveness, and consistency of the programs.Involved in optimizing creating/implementing onboarding/offboarding processes.Analyze guest experience to increase guest satisfaction.Identify department trainers to deploy consistent onboarding and cross-training plans and programs for new and existing associates.Lead all associate classroom training workshops.Manage compliance training programs.Develop, maintain and distribute status learning and development reports to Lead Team periodically and as needed.Create yearly learning & development plan and calendar.Travel to properties for two to four weeks at a time.Additional responsibilities are required.What you’ve already done (requirements):
5+ years of experience as a hotel Corporate Learning, Development and QA Director.Previous success with both independent and branded hotels.Multi-property or corporate level experience.Must be based in Minneapolis.Compensation:
Yearly salary base range of 80-90k.Submit your resume if you meet the qualifications and are excited about joining an already successful and growing team. We look forward to connecting and shining our spotlight on you!
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Full time | Hospitality SpotlightPosted On 10/19/2023
Job Information
HotelWork Experience: 4-5 yearsSalary: 81 - 90kLocation: Minneapolis, State/ProvinceJob Description
Hospitality Spotlight is looking for a Hotel Corporate Learning, Development and QA Director for an organization in Northern Central US.The Work:
Leads by example at all levels of execution.Evaluate training/development needs of properties and departments.Create and deliver the infrastructure to support all operational learning and development needs and programs.Create and implement effective training solutions to constantly improve service breakdowns, inefficiencies, and productivity. Evaluate and monitor the development, effectiveness, and consistency of the programs.Involved in optimizing creating/implementing onboarding/offboarding processes.Analyze guest experience to increase guest satisfaction.Identify department trainers to deploy consistent onboarding and cross-training plans and programs for new and existing associates.Lead all associate classroom training workshops.Manage compliance training programs.Develop, maintain and distribute status learning and development reports to Lead Team periodically and as needed.Create yearly learning & development plan and calendar.Travel to properties for two to four weeks at a time.Additional responsibilities are required.What you’ve already done (requirements):
5+ years of experience as a hotel Corporate Learning, Development and QA Director.Previous success with both independent and branded hotels.Multi-property or corporate level experience.Must be based in Minneapolis.Compensation:
Yearly salary base range of 80-90k.Submit your resume if you meet the qualifications and are excited about joining an already successful and growing team. We look forward to connecting and shining our spotlight on you!
#J-18808-Ljbffr