Director - Demand Planning

OverviewMicrosoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world-class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning, and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive, and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide. Our mission within Microsoft Cloud Planning (MCP) is to lead the world's cloud experience through optimal, predictable, and connected planning. The Program Manager, Planning Process Excellence is part of MCP and focused on all aspects of planning for Network Hardware that is deployed at Microsoft's data centers. The team works with partners within MCP, CSCP, Finance, and Azure Engineering to plan & execute the new technologies for scale and agility. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. We are looking for a Director - Demand Planning to support the Cloud Supply Chain (CSCP) organization.ResponsibilitiesIn this role, you will be managing rolling 24-month cloud consumption forecast/plan for internal and external customers via a combination of statistical modeling and consensus demand planning. One of the main charters, but not limited to, will be driving transformation and automation for cloud demand planning. The primary focus will be:

Work with the Cloud Planning GM to identify opportunities to streamline and enhance cloud demand and capacity planning.Manage demand for high priority events across all cloud resource types.Act as a central function to monitor and manage these high visibility events and programs.Identify macro/micro industry trends affecting demand.Own and report forecast accuracy, forecast bias, and value-add metrics for your customers/business segments.Partner with Data Science and Data Engineering teams to continuously improve forecasting models, and with center-of-excellence to improve processes.Define appropriate measures and metrics for server demand planning processes.Partner with MCP Center Of Excellence (COE) team in India to enable/automate the metrics for server planning.Partner with analytics team for automating reports and building management dashboards.Perform ad-hoc analysis for critical business needs.Bring in thought leadership to help management in building vision, and aligning with stakeholders.Embody our Culture and Values.#J-18808-Ljbffr