Georgia Tech
Information Technology Support Professional II- Onsite
Georgia Tech, Atlanta, Georgia, United States, 30383
Job ID
276829Location
Atlanta, GeorgiaFull/Part Time
Full-TimeRegular/Temporary
RegularAbout Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.Department Information
Our Mission: The Georgia Institute for Technology (Georgia Tech) in Atlanta, Georgia has been an engine of Progress and Service for more than 135 years and is ready to play an even greater role going forward.Job Summary
Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications often involving highly complex issues, working under general supervision while providing work guidance to lower levels. This position will interact on a consistent basis with users within assigned unit which can include management, faculty and staff personnel.Responsibilities
Install, maintain and upgrade workstation and peripheral hardware and software.Analyze and resolve complex workstation, application and server related problems.Update desktop software/applications; maintain documentation on installed applications.Provide users with assistance in working in specific applications.Participate in development of standard operating procedures.Perform other duties as assigned.Required Qualifications
Educational Requirements:
Bachelor's Degree or an equivalent combination of education and experience.Required Experience:
Two to four years of job related experience.Proposed Salary
Salary Range: $30.36-$41.30Knowledge, Skills, & Abilities
This job requires advanced knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications.Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all.Other Information
This is a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel. This position does not require security clearance.Background Check
Successful candidate must be able to pass a background check.
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276829Location
Atlanta, GeorgiaFull/Part Time
Full-TimeRegular/Temporary
RegularAbout Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.Department Information
Our Mission: The Georgia Institute for Technology (Georgia Tech) in Atlanta, Georgia has been an engine of Progress and Service for more than 135 years and is ready to play an even greater role going forward.Job Summary
Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications often involving highly complex issues, working under general supervision while providing work guidance to lower levels. This position will interact on a consistent basis with users within assigned unit which can include management, faculty and staff personnel.Responsibilities
Install, maintain and upgrade workstation and peripheral hardware and software.Analyze and resolve complex workstation, application and server related problems.Update desktop software/applications; maintain documentation on installed applications.Provide users with assistance in working in specific applications.Participate in development of standard operating procedures.Perform other duties as assigned.Required Qualifications
Educational Requirements:
Bachelor's Degree or an equivalent combination of education and experience.Required Experience:
Two to four years of job related experience.Proposed Salary
Salary Range: $30.36-$41.30Knowledge, Skills, & Abilities
This job requires advanced knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications.Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all.Other Information
This is a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel. This position does not require security clearance.Background Check
Successful candidate must be able to pass a background check.
#J-18808-Ljbffr