New Relic
Senior Vertical Solutions Architect
New Relic, Los Angeles, California, United States, 90079
Senior Vertical Solutions Architect
Req ID:
5156
Location(s):
Bozeman, Montana, USA; Denver, Colorado, USA; Irvine, California, USA; Las Vegas, Nevada, USA; Los Angeles, California, USA; Phoenix, Arizona, USA; Portland, Oregon, USA; Reno, Nevada, USA; Sacramento, California, USA; Salt Lake City, Utah, USA; San Diego, California, USA; San Francisco, California, USA; San Jose, California, USA; Seattle, Washington, USA; Sunnyvale, California, USA;
Work arrangement(s):
Fully Remote (works exclusively from home)
Your opportunity
Vertical Solutions Architects are the trusted advisors to New Relic prospects and clients, specializing in one or more industry verticals. As part of the Verticals Organization, you will support New Relic customers in designing observability architectures specific to Media and Entertainment. Solutions Architects work collaboratively with New Relic's customers across segments, Sales, Engineering, Product Management, and Marketing organizations. You will collaborate to work on strategic engagements requiring a high degree of strategic planning, consulting, hands-on technical expertise, and internal New Relic cross-departmental collaboration.Vertical Solution Architects help shape and execute a strategy to utilize New Relic platform capabilities to deliver measurable, vertical-specific business outcomes. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Candidates should also have a demonstrated skill to think strategically about business, products, and technical problems.You will specialize in leading observability land-and-expand opportunities at Media customers by providing thought leadership for solution design, implementation of best practices, and technical troubleshooting. As the expert overlay on Media accounts, you will help inform New Relic's go-to-market strategy in Media and Entertainment, including identifying product priorities and working to develop the sales strategy.If you're passionate about helping Media customers solve business problems with observability and ultimately be a trusted advisor then solution architect this could be the perfect opportunity for you!What you'll do
In partnership with sales and product teams, lead Media technical evaluations via New Relic POC/POV ownershipCreate and maintain relationships with key customer contacts that contribute to large Net ACR deals and platform consumptionEngage with customers, both onsite and remote, in a technical consultancy and advisor role during different phases of sales cycles while providing technical assistance and solution guidanceUnderstand and document the current and desired state of the customer's observability state and design solutions to address the identified gapsMap desired customer business outcomes to the required observability capabilitiesBuild the brand, trust, and credibility in the observability space by developing artifacts such as reference architectures, technical blogs, conference presentations, a repository of field resourcesKeep up to date with the latest industry trends and technologies and act as the vertical expert and advisor to Sales, Product, and Marketing.Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading, and seeking mentorship from othersThis role requires
BS in CS (or equivalent)Experience developing with at least one programming language such as Java, Python, or Golang4+ years of customer facing technical sales or consulting experienceHands-on experience and working understanding of video technologies and media architectures (OTT, Broadcast, etc)Background in mobile device platforms & architectures (IOS & Android)4+ years of hands-on observability experience with either New Relic, Splunk, AppDynamics, DataDog, Dynatrace, Grafana Labs, or other observability platformsUnderstanding of Service Level measurement approachesTechnical, Executive presentation, and communication skillsAbility to analyze & interpret business requirements and customer interactions to anticipate and guide client needsAbility to effectively communicate with all levels of customer organization from executive to developer/practitioner levelsBonus points if you have
MS in CS (or equivalent)Experience with either Conviva, Youbora, Mux, or other video analytics platformsExperience with AWS Elemental or other media processing platformsOur hiring process
Please note that visa sponsorship is not available for this position. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.Estimated On-Target Earnings Range
$219,000 - $273,000. The pay range above represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.
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Req ID:
5156
Location(s):
Bozeman, Montana, USA; Denver, Colorado, USA; Irvine, California, USA; Las Vegas, Nevada, USA; Los Angeles, California, USA; Phoenix, Arizona, USA; Portland, Oregon, USA; Reno, Nevada, USA; Sacramento, California, USA; Salt Lake City, Utah, USA; San Diego, California, USA; San Francisco, California, USA; San Jose, California, USA; Seattle, Washington, USA; Sunnyvale, California, USA;
Work arrangement(s):
Fully Remote (works exclusively from home)
Your opportunity
Vertical Solutions Architects are the trusted advisors to New Relic prospects and clients, specializing in one or more industry verticals. As part of the Verticals Organization, you will support New Relic customers in designing observability architectures specific to Media and Entertainment. Solutions Architects work collaboratively with New Relic's customers across segments, Sales, Engineering, Product Management, and Marketing organizations. You will collaborate to work on strategic engagements requiring a high degree of strategic planning, consulting, hands-on technical expertise, and internal New Relic cross-departmental collaboration.Vertical Solution Architects help shape and execute a strategy to utilize New Relic platform capabilities to deliver measurable, vertical-specific business outcomes. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Candidates should also have a demonstrated skill to think strategically about business, products, and technical problems.You will specialize in leading observability land-and-expand opportunities at Media customers by providing thought leadership for solution design, implementation of best practices, and technical troubleshooting. As the expert overlay on Media accounts, you will help inform New Relic's go-to-market strategy in Media and Entertainment, including identifying product priorities and working to develop the sales strategy.If you're passionate about helping Media customers solve business problems with observability and ultimately be a trusted advisor then solution architect this could be the perfect opportunity for you!What you'll do
In partnership with sales and product teams, lead Media technical evaluations via New Relic POC/POV ownershipCreate and maintain relationships with key customer contacts that contribute to large Net ACR deals and platform consumptionEngage with customers, both onsite and remote, in a technical consultancy and advisor role during different phases of sales cycles while providing technical assistance and solution guidanceUnderstand and document the current and desired state of the customer's observability state and design solutions to address the identified gapsMap desired customer business outcomes to the required observability capabilitiesBuild the brand, trust, and credibility in the observability space by developing artifacts such as reference architectures, technical blogs, conference presentations, a repository of field resourcesKeep up to date with the latest industry trends and technologies and act as the vertical expert and advisor to Sales, Product, and Marketing.Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading, and seeking mentorship from othersThis role requires
BS in CS (or equivalent)Experience developing with at least one programming language such as Java, Python, or Golang4+ years of customer facing technical sales or consulting experienceHands-on experience and working understanding of video technologies and media architectures (OTT, Broadcast, etc)Background in mobile device platforms & architectures (IOS & Android)4+ years of hands-on observability experience with either New Relic, Splunk, AppDynamics, DataDog, Dynatrace, Grafana Labs, or other observability platformsUnderstanding of Service Level measurement approachesTechnical, Executive presentation, and communication skillsAbility to analyze & interpret business requirements and customer interactions to anticipate and guide client needsAbility to effectively communicate with all levels of customer organization from executive to developer/practitioner levelsBonus points if you have
MS in CS (or equivalent)Experience with either Conviva, Youbora, Mux, or other video analytics platformsExperience with AWS Elemental or other media processing platformsOur hiring process
Please note that visa sponsorship is not available for this position. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.Estimated On-Target Earnings Range
$219,000 - $273,000. The pay range above represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.
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