New Relic, Inc.
Lead Product Designer
New Relic, Inc. - Washington, District of Columbia, us, 20022
Work at New Relic, Inc.
Overview
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Overview
Lead Product Designer
Req ID FY|R&D|#6
Location(s): Atlanta, Georgia, USA; Charlotte, North Carolina, USA; Dallas, Texas, USA; Houston, Texas, USA; Los Angeles, California, USA; Minneapolis, Minnesota, USA; New York City, New York, USA; Portland, Oregon, USA; Seattle, Washington, USA; Washington, District of Columbia, USA;
Work arrangement(s): Fully Remote (works exclusively from home)
Your Opportunity
You will play a meaningful role in designing the experience to enable engineers to handle their data, ingest, query, alert on, and analyze that application and infrastructure telemetry data. You’ll craft visualizations, workflows, interactions, and more. You will also be responsible for the experience of a large product domain in one of the largest groups at New Relic, working closely with product managers, engineers and other UX team members. You'll play an instrumental role in shaping the way that developers and admins experience New Relic One. You will be a vital part of a global community of designers, researchers, and writers, joining at a formative stage in the team's next level of growth. If you're a systems-thinker, a data enthusiast, and a passionate user-advocate like us, we want to hear from you! What You'll Do
Lead a product design vision by concepting and specifying user flows, interfaces, interactions, and overall experiences via mockups, diagrams, and prototypes. Collaborate with engineers, product managers, designers, researchers, and writers to assess user needs, concept, and deliver quality experiences. Work closely with engineers in the discovery and hand-off of designs to ensure high-quality execution and user adoption. Champion a developer-centric experience via the gathering of user research and analytics insights to ensure developer needs are met as more and more observability data is captured and made available for troubleshooting and other use cases. Support and drive principled design standards alongside an evolving design system. Apply both big-picture design thinking and attention to detail to sophisticated technical issues in a fast-paced environment. Support the execution of the UX vision and be a strong contributor to the larger design community, setting high standards and driving best-practices. This Role Requires
7+ years of related experience in enterprise software, developer tools, or SaaS B2C or B2B products. Adept at working in an agile, fast-paced environment to deliver high-quality work. Test-and-learn know-how to measure and refine designs based on user and market data. Portfolio showcasing your best work. Experience with design tools like Figma, Sketch, Abstract, InVision. Experience working with global teams distributed across different time zones. Strong communication and presentation abilities (English-language). Bonus Points If You Have
An advanced degree in Design, HCI, or a related field. An understanding of cloud infrastructure and experience with related platforms (AWS, Azure, Google Cloud Platform). Experience conducting ethnographic and usability research. Experience working in SaaS or enterprise software. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our Hiring Process
Please note that visa sponsorship is not available for this position. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes / CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at. The pay range above represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a (k) plan and match, flex time-off, paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.
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You will play a meaningful role in designing the experience to enable engineers to handle their data, ingest, query, alert on, and analyze that application and infrastructure telemetry data. You’ll craft visualizations, workflows, interactions, and more. You will also be responsible for the experience of a large product domain in one of the largest groups at New Relic, working closely with product managers, engineers and other UX team members. You'll play an instrumental role in shaping the way that developers and admins experience New Relic One. You will be a vital part of a global community of designers, researchers, and writers, joining at a formative stage in the team's next level of growth. If you're a systems-thinker, a data enthusiast, and a passionate user-advocate like us, we want to hear from you! What You'll Do
Lead a product design vision by concepting and specifying user flows, interfaces, interactions, and overall experiences via mockups, diagrams, and prototypes. Collaborate with engineers, product managers, designers, researchers, and writers to assess user needs, concept, and deliver quality experiences. Work closely with engineers in the discovery and hand-off of designs to ensure high-quality execution and user adoption. Champion a developer-centric experience via the gathering of user research and analytics insights to ensure developer needs are met as more and more observability data is captured and made available for troubleshooting and other use cases. Support and drive principled design standards alongside an evolving design system. Apply both big-picture design thinking and attention to detail to sophisticated technical issues in a fast-paced environment. Support the execution of the UX vision and be a strong contributor to the larger design community, setting high standards and driving best-practices. This Role Requires
7+ years of related experience in enterprise software, developer tools, or SaaS B2C or B2B products. Adept at working in an agile, fast-paced environment to deliver high-quality work. Test-and-learn know-how to measure and refine designs based on user and market data. Portfolio showcasing your best work. Experience with design tools like Figma, Sketch, Abstract, InVision. Experience working with global teams distributed across different time zones. Strong communication and presentation abilities (English-language). Bonus Points If You Have
An advanced degree in Design, HCI, or a related field. An understanding of cloud infrastructure and experience with related platforms (AWS, Azure, Google Cloud Platform). Experience conducting ethnographic and usability research. Experience working in SaaS or enterprise software. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our Hiring Process
Please note that visa sponsorship is not available for this position. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes / CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at. The pay range above represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a (k) plan and match, flex time-off, paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.
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