Channel Sales Engineer

OVERVIEW:Are you a jack-of-all-trades problem solver who is driven to make customers happy and is excited to join a rapidly growing startup? Kixie is offering an incredible opportunity to join a small and growing team in Los Angeles.Note - you will be able to work from home during these trying times.WHAT IS KIXIE?Kixie ( www.kixie.com ) is a venture backed start-up in Santa Monica funded by a top LA Venture Capital Firm (Mucker Capital). We help sales teams make better sales calls in minutes with a cloud voice solution (think slack for voice).WHO ARE WE LOOKING FOR?We are obsessed with providing world-class quality and are looking for Sales Engineers who can help support our channel sales team. We are growing rapidly and looking for candidates who are detail-oriented and take pride in their work. This role has significant upside for exceptional performers and is great for anyone looking to get into the tech industry. We have an amazing team and want you to become a part of it!RESPONSIBILITIES:Help the sales team with technical challenges during the sales process.Drive adoption and expansion of Kixie products by highlighting feature opportunities, educating customers on Kixie best practices, and creating relevant strategies for customers and the Success team.Communicate with customers of all technical levels via phone and email.Be the first line contact for sales questions and issues, working with the appropriate internal teams (e.g. engineering, product management, customer success) to solve problems and manage them through to resolution.JOB REQUIREMENTS:You are an amazing problem solver.You love helping people.You are great at dealing with people and are comfortable via phone, email, and chat.You’re familiar with customer management tools like Pipedrive, Salesforce, and Hubspot, or you’re a quick study who is eager to develop fluency with tools like these.You love learning new things and hate being bored at work.You’re data driven and willing to learn new tools like Looker to see if your efforts are making an impact.Ideally, you are comfortable with technology and don't get afraid of words like "firewall" and "router".Ideally, you are a graduate of a 4-year university.JOB PERKS:Competitive compensation.Legit Coffee (Nespresso).Fun, hardworking atmosphere.Learn everything there is to know about a technology startup.Office Near Santa Monica Beach.

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