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Kansas Action for Children, Inc

Sr. Product Manager, Technical (Workday Experience

Kansas Action for Children, Inc, Topeka, Kansas, United States,


at T-Mobile USA, Inc. in Overland Park, Kansas, United StatesJob Description

Be unstoppable with us!T-Mobile is synonymous with innovation—and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!Job OverviewAre you ready to join the Un-carrier movement?Join our team as a Product Manager in a role that blends creativity, strategy, and technology. Your mission? To make a real impact on our customers' lives by guiding the development of Workday modules and products at T-Mobile. You'll be the innovator behind the enhancement of Workday platforms and services, shaping them from initial concept to final launch to ensure employee experience flows smoothly.Your role is more than just a job; it's about understanding our customers' needs, exploring what's technically possible, aligning with our business goals, and getting the resources needed to bring your ideas to life. You'll lead complementary teams, bringing together different perspectives to create the ecosystem of products that affect every stage of the employee lifecycle.You'll coordinate with developers, marketers, and other key players to ensure our products not only meet but exceed our customers' expectations.If you're someone who's passionate about making a difference, possesses a mix of technical know-how, critical thinking, and leadership skills, and loves the challenge of turning ideas into reality, this role is for you. Join us in shaping the future of technology at T-Mobile and making a positive difference in the lives of our customers.We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way!Job Responsibilities:

Vision, Strategy, and AnalysisOwns Workday product enhancements and modifications end to end for products or features with moderate level of complexity and scope. This includes creating, managing, maintaining, and communicating product vision and strategy including technical vision and capabilities.Drives end user product research.Partners with business and internal/external partners to understand current customer experience, identifies areas of opportunity to build and enhance Workday platforms and modules.Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data.Demonstrates rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment.Conducts cost-benefit / value / NPV analysis, to support decision making.Develops and maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunity for innovation of the product.Communicates, influences, and sells ideas at Director level and below. This includes regularly delivering product presentations.Conducts specific ad hoc analysis and provides insights to management on request.Recommends product feature set or technical improvements to improve customer experience.Customer EvangelistUses customer insights for product vision, strategy, roadmap, priorities.Dedicates time to customers actively meeting with them to build deeper appreciation and understand their needs and priorities.Creates, leads, fosters an active VOC feed for themselves and team.Actively looks for opportunities to delight or meet customer's unmet needs.Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mentality.Creates an environment and culture where the team is immersed in customer-first mentality.Tests ideas with real customers to ensure that the product delivers the desired benefit.Product Execution & Technical DeliveryTranslates product/platform strategy by writing detailed features and user... For full info follow application link.EOE StatementWe Take Equal Opportunity Seriously - By ChoiceT-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

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