Kansas Action for Children, Inc
Product Manager, Technical
Kansas Action for Children, Inc, Topeka, Kansas, United States,
At T-Mobile USA, Inc. in Overland Park, Kansas, United StatesJob Description
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!The Product Manager, Technical is a transformational strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and crafted to achieve a specific business purpose or set of business results. The Product Manager, Technical is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, and experiences. At a high level, this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business goals, securing funding, and leading a cross-functional business and technical team, as well as key collaborators to deliver against the opportunity.No day is the same for the Product Manager, Technical. Day-to-day activities or responsibilities include:Conducting market researchWriting features or user storiesDetermining specificationsDefining long-term strategy of the productCreating the product roadmapDriving technical delivery end to endDefining scope for releases/product incrementsPartnering with development, project/program management, marketing, and other crucial team members to define release scheduleSupporting/driving go-to-market activities as neededJob Responsibilities:Vision, Strategy, and AnalysisOwns product end to end for products or features with moderate level of complexity and scope, including creating, managing, maintaining, and communicating product vision and strategy including technical vision and capabilities.Drives end user product research.Partners with business and internal/external collaborators to understand current customer experience, identifies areas of opportunity.Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact.Uses rapid hypothesis-driven testing methodologies and experiments (i.e., paper prototype, A/B testing, etc.) to advise direction and prioritize investment.Conducts cost-benefit/return on investment/NPV analysis to support decision making.Develops and maintains current understanding of tech trends and assesses how trends impact the roadmap or create opportunity for innovation of the product.Communicates, influences, and sells ideas at various levels, regularly delivering product presentations in-person and virtually.Conducts specific ad hoc analysis and provides insights to management on request.Recommends product feature set or technical improvements to improve customer experience.Works with external third parties to assess partnerships and licensing opportunities.Customer EvangelistLeverages customer insights for product vision, strategy, roadmap, priorities.Dedicates time to customer meetings to understand needs and priorities.Creates, leads, and champions an active VoC (Voice of Customer) feed for themselves and team.Actively looks for opportunities to exceed customer needs.Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mentality.Tests ideas with real customers to ensure that the product delivers the desired benefit.EOE StatementWe Take Equal Opportunity Seriously - By ChoiceT-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated.
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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!The Product Manager, Technical is a transformational strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and crafted to achieve a specific business purpose or set of business results. The Product Manager, Technical is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, and experiences. At a high level, this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business goals, securing funding, and leading a cross-functional business and technical team, as well as key collaborators to deliver against the opportunity.No day is the same for the Product Manager, Technical. Day-to-day activities or responsibilities include:Conducting market researchWriting features or user storiesDetermining specificationsDefining long-term strategy of the productCreating the product roadmapDriving technical delivery end to endDefining scope for releases/product incrementsPartnering with development, project/program management, marketing, and other crucial team members to define release scheduleSupporting/driving go-to-market activities as neededJob Responsibilities:Vision, Strategy, and AnalysisOwns product end to end for products or features with moderate level of complexity and scope, including creating, managing, maintaining, and communicating product vision and strategy including technical vision and capabilities.Drives end user product research.Partners with business and internal/external collaborators to understand current customer experience, identifies areas of opportunity.Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact.Uses rapid hypothesis-driven testing methodologies and experiments (i.e., paper prototype, A/B testing, etc.) to advise direction and prioritize investment.Conducts cost-benefit/return on investment/NPV analysis to support decision making.Develops and maintains current understanding of tech trends and assesses how trends impact the roadmap or create opportunity for innovation of the product.Communicates, influences, and sells ideas at various levels, regularly delivering product presentations in-person and virtually.Conducts specific ad hoc analysis and provides insights to management on request.Recommends product feature set or technical improvements to improve customer experience.Works with external third parties to assess partnerships and licensing opportunities.Customer EvangelistLeverages customer insights for product vision, strategy, roadmap, priorities.Dedicates time to customer meetings to understand needs and priorities.Creates, leads, and champions an active VoC (Voice of Customer) feed for themselves and team.Actively looks for opportunities to exceed customer needs.Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mentality.Tests ideas with real customers to ensure that the product delivers the desired benefit.EOE StatementWe Take Equal Opportunity Seriously - By ChoiceT-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated.
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