Ymcadc
YMCA Anthony Bowen Membership Service Representative
Ymcadc, Washington, District of Columbia, us, 20022
1325 W St NW, Washington, DC 20009, USA
Req #136Thursday, May 16, 2024The YMCA of Metropolitan Washington is one of the largest charities in the DC area. The Y serves as an anchor in the community offering programs and services encompassing youth development, healthy living, and social responsibility.Position:
Membership Service Representative (part-time)Salary:
$17.00/hrThe YMCA of Metropolitan Washington is a leading nonprofit organization that has a strong commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. The Y is a cause-driven organization that offers tremendous opportunities to make a difference. We invite you to join us in this amazing work to develop your skills, to realize your leadership potential and discover a career that is so much more than a job.About the Job
The Membership Service Representative (MSR) position reports to the Membership Director. This position serves as the key resource point for information regarding branch programs, activities, merchandise and other general communication needs. Handles a variety of front desk responsibilities for members and guests including, but not limited to:Guest toursNew membership salesMember renewals and cancellationsProviding information by phone and in-personFacility access controlGuest pass policy enforcementProgram registrationEasy to Enroll processBasic computer entryDevelop engaging relationships with members, moving their experience from casual to connected to committed with the YMCA mission. Provides outstanding customer service to all members, guests, staff and the community at-large.Qualifications and Skills:
High school diploma or GEDMust possess initiative, enthusiasm, common sense/good judgement, strong customer service skills and the ability to remain calm in stressful situationsDetail-oriented, multi-tasker with strong organizational skills that can maintain a clean, uncluttered front desk workspaceStrong communication and relationship-building skillsPC and database management skills with the ability to perform repetitive data entry duties and learn new software programs and processes quicklyBenefits:
Did you know that just for being a YMCA employee you get great benefits and discounts from banks, credit unions, Verizon Wireless, Sprint, Dell, Veterinary Pet Insurance, supplemental (AFLAC, ALLSTATE, Vision Care, LegalShield) and even Zip Car! The YMCA of Metropolitan Washington provides progressive employee benefits, including employer-funded retirement plan with vesting after two years of service or 1000 hours compensated time in each of those two years; 403(b) savings plan; high quality and affordable healthcare;
free YMCA membership for employee, spouse and dependents ; paid time off/sick leave, numerous professional development opportunities.
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Req #136Thursday, May 16, 2024The YMCA of Metropolitan Washington is one of the largest charities in the DC area. The Y serves as an anchor in the community offering programs and services encompassing youth development, healthy living, and social responsibility.Position:
Membership Service Representative (part-time)Salary:
$17.00/hrThe YMCA of Metropolitan Washington is a leading nonprofit organization that has a strong commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. The Y is a cause-driven organization that offers tremendous opportunities to make a difference. We invite you to join us in this amazing work to develop your skills, to realize your leadership potential and discover a career that is so much more than a job.About the Job
The Membership Service Representative (MSR) position reports to the Membership Director. This position serves as the key resource point for information regarding branch programs, activities, merchandise and other general communication needs. Handles a variety of front desk responsibilities for members and guests including, but not limited to:Guest toursNew membership salesMember renewals and cancellationsProviding information by phone and in-personFacility access controlGuest pass policy enforcementProgram registrationEasy to Enroll processBasic computer entryDevelop engaging relationships with members, moving their experience from casual to connected to committed with the YMCA mission. Provides outstanding customer service to all members, guests, staff and the community at-large.Qualifications and Skills:
High school diploma or GEDMust possess initiative, enthusiasm, common sense/good judgement, strong customer service skills and the ability to remain calm in stressful situationsDetail-oriented, multi-tasker with strong organizational skills that can maintain a clean, uncluttered front desk workspaceStrong communication and relationship-building skillsPC and database management skills with the ability to perform repetitive data entry duties and learn new software programs and processes quicklyBenefits:
Did you know that just for being a YMCA employee you get great benefits and discounts from banks, credit unions, Verizon Wireless, Sprint, Dell, Veterinary Pet Insurance, supplemental (AFLAC, ALLSTATE, Vision Care, LegalShield) and even Zip Car! The YMCA of Metropolitan Washington provides progressive employee benefits, including employer-funded retirement plan with vesting after two years of service or 1000 hours compensated time in each of those two years; 403(b) savings plan; high quality and affordable healthcare;
free YMCA membership for employee, spouse and dependents ; paid time off/sick leave, numerous professional development opportunities.
#J-18808-Ljbffr