Medical Front Desk

Medical Front Desk needed for healthcare facility located in Mercer County, NJ. Expedites patient care by greeting, checking out, and scheduling patients' appointments accurately and efficiently.

• Answers telephone calls in the scheduling queue in a timely manner.
• Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate.
• Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements.
• Verifies all patient demographic information.
• Accurately schedules exams for the proper needs
• Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand.
• Verifies patient understands all prep instructions.
• Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed.
• Interfaces with Lead regarding any and all departmental concerns.
• Attends staff meetings regularly and follows all company policies and procedures.

Schedule:

• Monday - Friday - 7:30 am - 4 pm

Benefits:

• Medical/Dental/Vision
• Paid Time Off
• 401(k)
• Yearly Uniform Allowance