Immucor Inc
Blood Bank Technical Specialist- Northern California
Immucor Inc, San Jose, California, United States, 95199
Blood Bank Technical Specialist - Northern California
Job Locations:US-CA-Sacramento | US-CA-San Jose | US-CA-Fresno | US-CA-San FranciscoJob ID:
2024-3631Category:
Customer Support/SalesOverview
Werfen
is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.We are seeking a Blood Bank Technical Specialist to join our team of professionals at Werfen to cover the
Northern CA (Fresno, Modesto, Stockton, San Jose, Sacramento, San Francisco) . This person will support the implementation of specified product lines and deliver ongoing
in-territory
field support for instrumentation and reagents after installation and go-live. Responsibilities include:Achievement of annual instrument go-live and reagent sales objectives in all targeted Werfen markets.Lead the stages of the Sales Lifecycle associated with instrument go-live and customer complaint handling within assigned customer base.Provide training and technical support in the field for instrumentation, manual methods, and reagents.Work collaboratively with the Blood Bank Business Manager to grow reagent sales and address ongoing customer needs.Prepare accurate CRM based territory business plans, go-live forecasts, and sales reports to achieve assigned sales quota and product mix objectives.This position is
not eligible for sponsorship for work authorization . Therefore, if you will require sponsorship from us for work authorization now or in the future,
we cannot consider your application at this time .Responsibilities
Key Accountabilities:Lead the addition of assays to drive reagent growth on automation platforms within assigned territory.Provide technical presentations on Capture technology and Werfen automation process.Available for LEAN workflow consultations, instrument evaluation, and customer site audits as needed.Provide technical insights as a Subject Matter Expert for both automation and reagent performance and integration.Lead customer through instrument validation process to achieve at plan go-live timing.Perform Installation Qualification (IQ) | Operational Qualification (OQ) for Werfen instrumentation.Field contact and support for elevated Technical and Field Services problems.Comply with GEN.109, Complaint Handling for recording all complaint resolution activities.Assist in implementation of field actions of critical impact to business needs.Perform troubleshooting in the field as necessary.A key technical resource with blood donor centers and large account management.Manage calibration tools and diagnostic equipment.Adhere to operating and quality procedures.Qualifications
Minimum Knowledge & Experience required for the position:Bachelor's degree (BS) from four-year college or university; or equivalent combination of education and experience.Minimum 2 years of Blood Banking Experience required.Prior clinical laboratory and/or field technical experience required.American Society of Clinical Pathologists (ASCP) MT/MLS or (NCA) CLS certification required.Must be fully vaccinated against COVID-19 prior to starting employment.Must live in sales geographic region and be willing to travel 75%+.Preferred Experience:American Society of Clinical Pathologists (ASCP) Specialist in Blood Bank (SBB) preferred.Project Management: ability to prioritize and schedule all aspects of the project in order to meet a deadline.Ability to work in a team environment with strong communication skills.Ability to troubleshoot or problem solve.Your job role requires your physical presence at certain hospitals, blood donation centers, and/or laboratories. You must ensure compliance with all vendor credentialing requirements placed on Werfen personnel visiting those facilities.Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.www.werfen.com
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Job Locations:US-CA-Sacramento | US-CA-San Jose | US-CA-Fresno | US-CA-San FranciscoJob ID:
2024-3631Category:
Customer Support/SalesOverview
Werfen
is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.We are seeking a Blood Bank Technical Specialist to join our team of professionals at Werfen to cover the
Northern CA (Fresno, Modesto, Stockton, San Jose, Sacramento, San Francisco) . This person will support the implementation of specified product lines and deliver ongoing
in-territory
field support for instrumentation and reagents after installation and go-live. Responsibilities include:Achievement of annual instrument go-live and reagent sales objectives in all targeted Werfen markets.Lead the stages of the Sales Lifecycle associated with instrument go-live and customer complaint handling within assigned customer base.Provide training and technical support in the field for instrumentation, manual methods, and reagents.Work collaboratively with the Blood Bank Business Manager to grow reagent sales and address ongoing customer needs.Prepare accurate CRM based territory business plans, go-live forecasts, and sales reports to achieve assigned sales quota and product mix objectives.This position is
not eligible for sponsorship for work authorization . Therefore, if you will require sponsorship from us for work authorization now or in the future,
we cannot consider your application at this time .Responsibilities
Key Accountabilities:Lead the addition of assays to drive reagent growth on automation platforms within assigned territory.Provide technical presentations on Capture technology and Werfen automation process.Available for LEAN workflow consultations, instrument evaluation, and customer site audits as needed.Provide technical insights as a Subject Matter Expert for both automation and reagent performance and integration.Lead customer through instrument validation process to achieve at plan go-live timing.Perform Installation Qualification (IQ) | Operational Qualification (OQ) for Werfen instrumentation.Field contact and support for elevated Technical and Field Services problems.Comply with GEN.109, Complaint Handling for recording all complaint resolution activities.Assist in implementation of field actions of critical impact to business needs.Perform troubleshooting in the field as necessary.A key technical resource with blood donor centers and large account management.Manage calibration tools and diagnostic equipment.Adhere to operating and quality procedures.Qualifications
Minimum Knowledge & Experience required for the position:Bachelor's degree (BS) from four-year college or university; or equivalent combination of education and experience.Minimum 2 years of Blood Banking Experience required.Prior clinical laboratory and/or field technical experience required.American Society of Clinical Pathologists (ASCP) MT/MLS or (NCA) CLS certification required.Must be fully vaccinated against COVID-19 prior to starting employment.Must live in sales geographic region and be willing to travel 75%+.Preferred Experience:American Society of Clinical Pathologists (ASCP) Specialist in Blood Bank (SBB) preferred.Project Management: ability to prioritize and schedule all aspects of the project in order to meet a deadline.Ability to work in a team environment with strong communication skills.Ability to troubleshoot or problem solve.Your job role requires your physical presence at certain hospitals, blood donation centers, and/or laboratories. You must ensure compliance with all vendor credentialing requirements placed on Werfen personnel visiting those facilities.Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.www.werfen.com
Connect With Us!
Not ready to apply? Connect with us for general consideration.
#J-18808-Ljbffr