Vail Resorts
Team Lead Housekeeping
Vail Resorts, Vail, Colorado, United States, 81657
Fast Company names Vail Resorts among the World’s Most Innovative Companies of 2024. Learn more here.Continue Your Experience of a Lifetime!Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you.Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).Employee BenefitsSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessonsMORE employee discounts on lodging, food, gear, and mountain shuttles401(k) Retirement PlanEmployee Assistance ProgramExcellent training and professional developmentReferral ProgramJob Summary:The Housekeeping Supervisor at the Arrabelle is responsible for the supervision of the cleaning of hotel guestrooms and of the public areas according to RockResorts' standards, by providing the highest level of quality and service for hotel guests.Job Specifications:Outlet: The ArrabelleExpected Pay Range: $23.00 - $28.98 / hourShift & Schedule Availability: Full Time, Year Round
2:30PM - 10:00PM
Skill Level: AdvancedJob Responsibilities:Prioritizing, assigning and coordinating housekeeping functions and requests for predominantly PM shifts including monitoring radio calls and organizing staff in an efficient mannerSupervision, team accountability, training/coaching, brand standards implementation, handling guest challenges with care and concern, and ensuring guest requests are fulfilled in a timely mannerSupport to team on duty as main contact for any needs/requirementsCommunicating and cooperating clearly and efficiently with key departments such as front office, maintenance and loss prevention to ensure smooth operations during shiftInspection of rooms according to RockResorts' standardsCarrying out of housekeeping duties according to post-covid company procedures, and reinforce same procedures within team.Replenishing linens, amenities and other supplies in guest roomsMonitoring and resolving any issues related to public areas, restrooms, pool and hallways.Conducting hotel walk through as required to ensure Public areas are maintained and staff fulfilling evening duties.As needed, fulfill all job responsibilities expected of Room Attendants, House persons, Laundry Attendants and Public Area Attendants including all general cleaning functions across the resort.Responsible for monitoring and adapting daily worksheets for Room Attendants and for assigning nightly duties as required.Conducting weekly inventory of all housekeeping cleaning supplies and amenity supplies.Carrying out of all reasonable requests by management.Maximum flexibility required (weekends, holidays etc) - mixture of AM and PM shifts with predominant PM shifts requirement.Other duties as assignedJob Requirements:High school diploma or equivalent. -RequiredMinimum one year of resort housekeeping experience/leadership. -RequiredPrevious supervisory or management experience in a guest service setting. -RequiredBasic computer skills. -RequiredMust be able to communicate effectively and professionally in English. -RequiredMust be able to lift up to 50 lbs. -RequiredMust be able stand for long periods of time and be able to access all areas of the resort. -RequiredCollege degree in a Hospitality Management program. -PreferredExperience with Microsoft Office applications including Word, Excel and Outlook. -PreferredExperience with IQware. -PreferredBi-lingual in Spanish. -RequiredThe expected pay range is $23.00 - $25.99. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 503767Reference Date: 07/25/2024Job Code Function: Housekeeping
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2:30PM - 10:00PM
Skill Level: AdvancedJob Responsibilities:Prioritizing, assigning and coordinating housekeeping functions and requests for predominantly PM shifts including monitoring radio calls and organizing staff in an efficient mannerSupervision, team accountability, training/coaching, brand standards implementation, handling guest challenges with care and concern, and ensuring guest requests are fulfilled in a timely mannerSupport to team on duty as main contact for any needs/requirementsCommunicating and cooperating clearly and efficiently with key departments such as front office, maintenance and loss prevention to ensure smooth operations during shiftInspection of rooms according to RockResorts' standardsCarrying out of housekeeping duties according to post-covid company procedures, and reinforce same procedures within team.Replenishing linens, amenities and other supplies in guest roomsMonitoring and resolving any issues related to public areas, restrooms, pool and hallways.Conducting hotel walk through as required to ensure Public areas are maintained and staff fulfilling evening duties.As needed, fulfill all job responsibilities expected of Room Attendants, House persons, Laundry Attendants and Public Area Attendants including all general cleaning functions across the resort.Responsible for monitoring and adapting daily worksheets for Room Attendants and for assigning nightly duties as required.Conducting weekly inventory of all housekeeping cleaning supplies and amenity supplies.Carrying out of all reasonable requests by management.Maximum flexibility required (weekends, holidays etc) - mixture of AM and PM shifts with predominant PM shifts requirement.Other duties as assignedJob Requirements:High school diploma or equivalent. -RequiredMinimum one year of resort housekeeping experience/leadership. -RequiredPrevious supervisory or management experience in a guest service setting. -RequiredBasic computer skills. -RequiredMust be able to communicate effectively and professionally in English. -RequiredMust be able to lift up to 50 lbs. -RequiredMust be able stand for long periods of time and be able to access all areas of the resort. -RequiredCollege degree in a Hospitality Management program. -PreferredExperience with Microsoft Office applications including Word, Excel and Outlook. -PreferredExperience with IQware. -PreferredBi-lingual in Spanish. -RequiredThe expected pay range is $23.00 - $25.99. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 503767Reference Date: 07/25/2024Job Code Function: Housekeeping
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