Application Consultant Radiation Therapy

This role can be based in San Francisco, Portland or Seattle metro areas.Responsibilities:

Maximize product portfolio penetration into the existing install base.Maintain complete transparency of responsible Radiotherapy install base.Work with Area Sales Managers to design and implement upgrade paths for complete install base.Document upgrade projects for existing install base in Salesforce.Update clinical usage report for each account into Salesforce quarterly.Document quarterly upgrade status and strategy on complete install base.Actively work and promote regional meetings for your respective region.Become proficient in the On-Site Applications Training (OAT) Courses for Exactrac.Be a certified expert to assist customers with Exactrac Case coverages.Complete Salesforce cases assigned for Exactrac case coverages.Be a certified expert to assist customers with all aspects of Elements.Provide focused support post installation for both Elements and ExacTrac to ensure confidence and utilization of the products.Responsible for visiting all Brainlab Radiotherapy accounts in region a minimum of three times per year with primary goals of maximizing utilization and understanding the utilization of platform/s by indication.Become an expert on your RT install base.Liaison for RT peer-to-peer discussions.Lead Element software update installation for respective region as directed.Support the Regional Marketing Manager in acquiring information from RT sites needed for marketing projects and initiatives.Constantly communicate with Regional Marketing Manager providing feedback on product development based on market surveillance and communications with sales and customers.Responsible for meeting Salesforce.com expectations regarding documentation of contacts, complaint handling and case management.Assist in Market Transparency through documentation in Salesforce.Support pre-sales activities as Application Expert in presentations, evaluations, and customer meetings.Proficient in all aspects of Quotebase and configuration of technology.Coordinate and/or assist in on-site visitations of other customers at key centers.Assist sales and take responsibility for product demonstrations during site visits.Assist sales in presentations when assistance is needed with key accounts.Focus on penetration of all radiotherapy/radiosurgery products into global top 300 target accounts.Responsible for timely completion of his/her own projects.Establish close personal bond with all radiotherapy users within the region.Identify customers that are underutilizing installed applications. Provide data and set quantitative objectives and implement action plan.Facilitate publication of studies/presentations at congresses.Develop and manage install base for respective region and document activities and outcomes for install base.Assist in coordination of training course for respective region.Coordinate pre-sales training to prospective customers.Brainlab expert for responsible sales counterparts.Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees.Set a professional example within the company.Travel 50% +.

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