GD Resources
Organizational Change Management Lead
GD Resources, Baltimore, Maryland, United States, 21276
Join GD Resources, a Veteran Women-Owned company, for dynamic opportunities in business management and IT, where innovation meets excellence.Job Title:
Organizational Change Management LeadEnd Client:
MD Department of Health (MDH)Location:
The primary place of performance is HYBRID, with 2-3 days per week at the Baltimore Office located at 201 West Preston Street, Baltimore, Maryland 21201, or a delegated satellite location.Pay Rate:
60/hr negotiableThe Organizational Change Manager maintains a broad understanding of project activities assigned to them and processes to apply a structured organizational change management (OCM) approach and methodology for the impact on personnel.The Organizational Change Manager will be an integral member of our OCM team within the Office of Enterprise Technology. Together, we support the implementation of critical enterprise systems. The Organizational Change Manager will focus on establishing the readiness of our internal and external stakeholders within a structured process framework, including, but not limited to, changes to business processes, systems, and technologies. Create and deliver strategies and plans to help employees maximize the adoption of new programs by honing methods of effective and sustainable behavior change. Determine and evaluate the change impacts and organizational readiness to limit potential risk. Conduct post-implementation reviews to assess the decisions and performance related to the change request.Duties/ Responsibilities:
A proven Change Leader who has results-driven experience in leading large, complex change initiativesDeliver recommended actions to improve and optimize adoption using Data Analytics and Best PracticesCredible expertise in applying and implementing OCM disciplines (e.g., change strategy, sponsor and change advocate development, strategic communications, learning and development, resistance management, and change sustainability) within a regulatory environment.Conduct survey assessments to identify potential risksDevelop a tailored strategy, training, and communication planDevelop a set of actionable and targeted change management plans – including a communication plan, sponsor roadmap, coaching plan, training plan, stakeholder analysis, and resistance management plan.Facilitate focus groups to discuss bottlenecks hindering adoption and establish a mitigation planProvide transitional support by focusing on change stabilization and optimizing results to ensure long-term success.Utilize interactive dashboards and reports to visualize and trend adoption metricsMeasure the success of change and provide lessons learnedIdentify potential personnel risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.Understand the client's organization and change management issues, explain the factors involved, and shape organizational solutions to deliver value to the client.Conduct organizational change readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner.Be an active and visible coach to executive leaders who are change sponsorsCreate and manage measurement systems to track and report on individual changes' adoption, utilization, and proficiency.Identify resistance and performance gaps and work to develop and implement corrective actionsHelp re-align the organization, its people, and their actions with critical businessesDevelop surveys, newsletters, and other communication materials as neededFacilitate project meetings, assign and manage tasks for change activitiesEducation:
Bachelor’s degree from an accredited college or university in Business Administration, Communication, Organizational or Cultural Change Management, or equivalent business experience.General Experience:
Minimum of 5 years’ experience related to the successful delivery of change management work in the disciplines of change management methodology, job/role design, stakeholder engagement, sponsorship alignment, communication planning, training/performance support, and organizational readiness.Exceptional written and oral communication skills, able to synthesize information and tailor communication style and content for a variety of audiences.Large-scale system deployment experience within a healthcare organization.Demonstrated experience conducting meetings and making presentations.Proactive self-starter; effective in both team settings and as an individual contributorMust be a team player and a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.Strong analytical and critical thinking skillsExperience using Microsoft Office applicationsAbility to work independently and manage work to a defined scheduleComfortable and confident in presenting to both front-line employees and executivesSpecialized Experience:
Prosci or other Change Management certification a plusPrevious experience with large-scale, technology-related change
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Organizational Change Management LeadEnd Client:
MD Department of Health (MDH)Location:
The primary place of performance is HYBRID, with 2-3 days per week at the Baltimore Office located at 201 West Preston Street, Baltimore, Maryland 21201, or a delegated satellite location.Pay Rate:
60/hr negotiableThe Organizational Change Manager maintains a broad understanding of project activities assigned to them and processes to apply a structured organizational change management (OCM) approach and methodology for the impact on personnel.The Organizational Change Manager will be an integral member of our OCM team within the Office of Enterprise Technology. Together, we support the implementation of critical enterprise systems. The Organizational Change Manager will focus on establishing the readiness of our internal and external stakeholders within a structured process framework, including, but not limited to, changes to business processes, systems, and technologies. Create and deliver strategies and plans to help employees maximize the adoption of new programs by honing methods of effective and sustainable behavior change. Determine and evaluate the change impacts and organizational readiness to limit potential risk. Conduct post-implementation reviews to assess the decisions and performance related to the change request.Duties/ Responsibilities:
A proven Change Leader who has results-driven experience in leading large, complex change initiativesDeliver recommended actions to improve and optimize adoption using Data Analytics and Best PracticesCredible expertise in applying and implementing OCM disciplines (e.g., change strategy, sponsor and change advocate development, strategic communications, learning and development, resistance management, and change sustainability) within a regulatory environment.Conduct survey assessments to identify potential risksDevelop a tailored strategy, training, and communication planDevelop a set of actionable and targeted change management plans – including a communication plan, sponsor roadmap, coaching plan, training plan, stakeholder analysis, and resistance management plan.Facilitate focus groups to discuss bottlenecks hindering adoption and establish a mitigation planProvide transitional support by focusing on change stabilization and optimizing results to ensure long-term success.Utilize interactive dashboards and reports to visualize and trend adoption metricsMeasure the success of change and provide lessons learnedIdentify potential personnel risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.Understand the client's organization and change management issues, explain the factors involved, and shape organizational solutions to deliver value to the client.Conduct organizational change readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner.Be an active and visible coach to executive leaders who are change sponsorsCreate and manage measurement systems to track and report on individual changes' adoption, utilization, and proficiency.Identify resistance and performance gaps and work to develop and implement corrective actionsHelp re-align the organization, its people, and their actions with critical businessesDevelop surveys, newsletters, and other communication materials as neededFacilitate project meetings, assign and manage tasks for change activitiesEducation:
Bachelor’s degree from an accredited college or university in Business Administration, Communication, Organizational or Cultural Change Management, or equivalent business experience.General Experience:
Minimum of 5 years’ experience related to the successful delivery of change management work in the disciplines of change management methodology, job/role design, stakeholder engagement, sponsorship alignment, communication planning, training/performance support, and organizational readiness.Exceptional written and oral communication skills, able to synthesize information and tailor communication style and content for a variety of audiences.Large-scale system deployment experience within a healthcare organization.Demonstrated experience conducting meetings and making presentations.Proactive self-starter; effective in both team settings and as an individual contributorMust be a team player and a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.Strong analytical and critical thinking skillsExperience using Microsoft Office applicationsAbility to work independently and manage work to a defined scheduleComfortable and confident in presenting to both front-line employees and executivesSpecialized Experience:
Prosci or other Change Management certification a plusPrevious experience with large-scale, technology-related change
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