BestCo
Senior Manager Business Development & Product Management
BestCo, Mooresville, North Carolina, United States, 28115
We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics/probiotics in enjoyable forms such as gummies, lozenges and chews. With over 50 years of excellence, our team leads the way in changing how consumers make healthier choices. With unique food science expertise and proprietary processes, we've pioneered many firsts. Our passion to create new to the world products has guided and continues to be core to our mission of making health and wellness more enjoyable. Come join us and become a part of our winning formula!
The Senior Manager, Business Development & Product Management leads the commercialization process across key brands and private label retail customers for the Company, with management responsibilities over other project and product managers. The position requires cross-functional leadership of new product launches including product development, pricing strategy, margin/profit & loss (P&L) analysis, claims, and packaging/label design. The Senior Manager, Business Development & Product Management oversees and guides large, complex projects through the company commercialization process, including coordination among multiple internal departments and external customer counterparts (e.g., R&D, Quality Assurance, Quality Control, Operations, Finance, Supply Chain, Regulatory and Manufacturing). The position is responsible for managing the execution of tasks by multiple project leaders and contributors.
Essential Duties and Responsibilities
Lead internal cross-functional teams across R&D, Finance, Supply Chain, Operations, Quality and Regulatory, to deliver fast paced, highly incremental innovation growth.Partner with external brands and retailers on launch of new products including product development, cost optimization, shelf-life validation, claim & document development, and packaging/label design. This includes coordinating questionnaires, product specifications, stability data, samples, Certificate of Analysis (COAs), Quality Assurance (QA), Good Manufacturing Practices (GMP) audit reports, Corrective and Preventative Action (CAPA), lab test results, item features, and benefits.Build business cases and strategic rationale for pursuing new innovations including opportunity assessment, financial impact, pricing strategy, and feasibility analysis.Identify customer-specific product opportunities across brands and retailers through customer analyses, point of sales data (i.e., Nielsen), trends, and consumer insights.Build and enhance selling tools and stories to enable sales team to sell-in close and new platforms to customers.Analyze product performance in partnership with sales and operations to forecast production.Lead process improvements to speed time to market of new product innovations.Assess assigned projects, targeting specific business unit goals and objectives and strengthening consumer and customer satisfaction.Oversee medium to large complex projects.Develop new and enhance existing project management office (PMO) tools.Oversee medium to large complex projects to include developing project timelines for new projects and prepare responses to customer requests for information (RFIs).Collaborate with project and department leaders in the planning and execution of project tasks from ideation to commercialization to ensure timely and efficient execution.Coordinate and manage project team meetings including documentation of executed tasks, action items, and program governance.Publish monthly project goal achievement and financial growth achievements.Implement project management best practices and associated tools including the development of internal systems, both manual and digital.Collaborate with internal departments, using a cross-functional team approach to maximize communication and resources in an effort to operate as effectively as possible while ensuring successful project development and execution.Identify, manage, and resolve escalated issues arising from project execution including escalation internally and externally.People Leader Responsibilities
This position carries out People Leader responsibilities in accordance with the Company's policies and applicable laws. Responsibilities include:
Train, develop, and mentor Business Development and Product Management team.Direct and indirect supervision of employees, including appraising, rewarding, and correcting performance, addressing complaints, and resolving problems.Interview and hire employees.Plan, assign, and direct work.Hold employees accountable for following standard work and meeting company core values.Ensure safety and quality standards are enforced and met.Required Qualifications
Education & Experience:
Bachelor's degree in business or relevant technical field.10 years' experience in project management, account management, product management, marketing, and/or innovation in consumer product goods (CPG) or related industry.2 years' prior supervisory and/or management experience.Knowledge, Skills, & Abilities (KSAs):
Understanding of basic principles of business management, forecasting, budgeting, market projections and how they influence and relate to project and program execution.Demonstrated ability to develop and maintain strong, productive relationships with internal and external customers.Strong verbal and written communication skills, including experience presenting to senior level leaders.Intermediate proficiency in Microsoft Word, Excel and PowerPoint and PLM tools.Demonstrated ability to manage multiple priorities with efficiency and accuracy.Detail-oriented, highly motivated, self-starter with relentless determination.Demonstrated ability to creatively approach challenges and opportunities in a fast-paced, collaborative environment.Ability to work with mathematical concepts such as ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.Must have the ability to communicate effectively, both verbally and in writing, with internal staff and management. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, or procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Must be able to demonstrate practical problem-solving skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have the skill to make reasonable judgements based on available information, considering the impact on project's objectives and stakeholders. Must use logical reasoning and empirical evidence to support conclusions and recommendations. Ability to demonstrate capacity to identify, evaluate and implement effective solutions to project-related challenges. Ability to break down complex issues into smaller, manageable parts and understand the underlying causes and applications.Preferred Qualifications
Master's degree in a relevant field.Project Management Professional (PMP).Familiarity with pharmaceutical sector and management of healthcare projects.Combined experience in project management, account management, business development, supply chain management, and/or research & development.Experience managing a matrixed organization (multiple decision makers).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The Senior Manager, Business Development & Product Management leads the commercialization process across key brands and private label retail customers for the Company, with management responsibilities over other project and product managers. The position requires cross-functional leadership of new product launches including product development, pricing strategy, margin/profit & loss (P&L) analysis, claims, and packaging/label design. The Senior Manager, Business Development & Product Management oversees and guides large, complex projects through the company commercialization process, including coordination among multiple internal departments and external customer counterparts (e.g., R&D, Quality Assurance, Quality Control, Operations, Finance, Supply Chain, Regulatory and Manufacturing). The position is responsible for managing the execution of tasks by multiple project leaders and contributors.
Essential Duties and Responsibilities
Lead internal cross-functional teams across R&D, Finance, Supply Chain, Operations, Quality and Regulatory, to deliver fast paced, highly incremental innovation growth.Partner with external brands and retailers on launch of new products including product development, cost optimization, shelf-life validation, claim & document development, and packaging/label design. This includes coordinating questionnaires, product specifications, stability data, samples, Certificate of Analysis (COAs), Quality Assurance (QA), Good Manufacturing Practices (GMP) audit reports, Corrective and Preventative Action (CAPA), lab test results, item features, and benefits.Build business cases and strategic rationale for pursuing new innovations including opportunity assessment, financial impact, pricing strategy, and feasibility analysis.Identify customer-specific product opportunities across brands and retailers through customer analyses, point of sales data (i.e., Nielsen), trends, and consumer insights.Build and enhance selling tools and stories to enable sales team to sell-in close and new platforms to customers.Analyze product performance in partnership with sales and operations to forecast production.Lead process improvements to speed time to market of new product innovations.Assess assigned projects, targeting specific business unit goals and objectives and strengthening consumer and customer satisfaction.Oversee medium to large complex projects.Develop new and enhance existing project management office (PMO) tools.Oversee medium to large complex projects to include developing project timelines for new projects and prepare responses to customer requests for information (RFIs).Collaborate with project and department leaders in the planning and execution of project tasks from ideation to commercialization to ensure timely and efficient execution.Coordinate and manage project team meetings including documentation of executed tasks, action items, and program governance.Publish monthly project goal achievement and financial growth achievements.Implement project management best practices and associated tools including the development of internal systems, both manual and digital.Collaborate with internal departments, using a cross-functional team approach to maximize communication and resources in an effort to operate as effectively as possible while ensuring successful project development and execution.Identify, manage, and resolve escalated issues arising from project execution including escalation internally and externally.People Leader Responsibilities
This position carries out People Leader responsibilities in accordance with the Company's policies and applicable laws. Responsibilities include:
Train, develop, and mentor Business Development and Product Management team.Direct and indirect supervision of employees, including appraising, rewarding, and correcting performance, addressing complaints, and resolving problems.Interview and hire employees.Plan, assign, and direct work.Hold employees accountable for following standard work and meeting company core values.Ensure safety and quality standards are enforced and met.Required Qualifications
Education & Experience:
Bachelor's degree in business or relevant technical field.10 years' experience in project management, account management, product management, marketing, and/or innovation in consumer product goods (CPG) or related industry.2 years' prior supervisory and/or management experience.Knowledge, Skills, & Abilities (KSAs):
Understanding of basic principles of business management, forecasting, budgeting, market projections and how they influence and relate to project and program execution.Demonstrated ability to develop and maintain strong, productive relationships with internal and external customers.Strong verbal and written communication skills, including experience presenting to senior level leaders.Intermediate proficiency in Microsoft Word, Excel and PowerPoint and PLM tools.Demonstrated ability to manage multiple priorities with efficiency and accuracy.Detail-oriented, highly motivated, self-starter with relentless determination.Demonstrated ability to creatively approach challenges and opportunities in a fast-paced, collaborative environment.Ability to work with mathematical concepts such as ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.Must have the ability to communicate effectively, both verbally and in writing, with internal staff and management. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, or procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Must be able to demonstrate practical problem-solving skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have the skill to make reasonable judgements based on available information, considering the impact on project's objectives and stakeholders. Must use logical reasoning and empirical evidence to support conclusions and recommendations. Ability to demonstrate capacity to identify, evaluate and implement effective solutions to project-related challenges. Ability to break down complex issues into smaller, manageable parts and understand the underlying causes and applications.Preferred Qualifications
Master's degree in a relevant field.Project Management Professional (PMP).Familiarity with pharmaceutical sector and management of healthcare projects.Combined experience in project management, account management, business development, supply chain management, and/or research & development.Experience managing a matrixed organization (multiple decision makers).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)