RealManage
Onsite Community Director - HOA (LJCA2024-7404)
RealManage, San Diego, California, United States, 92189
OverviewHow would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We provide support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to doing everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.
Company Overview:
Walters Management Company and RealManage are now one company. RealManage / Walters is a national Inc. 5000 firm with clients and operations in 26 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.
As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Walters offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage / Walters mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization.
RealManage / Walters is a values-based company with the following values as our guiding principles:
Integrity:
we always do the right thing.
Respect:
for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Walters relationship.
Selflessness:
more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships:
we are a professional services company; people do business with people they like.
Always Improving:
never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same.
ResponsibilitiesFacility Management
Hire and manage facility staff; maintain staff schedules
Manage ongoing staff training
Manage maintenance of facility by working with vendors, reporting problems, and monitoring work orders
Review, process and manage all requests to reserve the recreation room/patio
Obtain bids for improvements or repairs to facility when necessary
Respond to alarm calls or emergencies involving the onsite property
Maintain petty cash/debit card accounts for ordering of supplies
Weekly inspection of all facilities and parks
Maintain key FOB entry system and distribution of keys as necessary
Maintain RV lot log, applications and waiting list
Work closely with the Community Manager to ensure that all needs of the facilities are being addressed or brought to the Board’s attention
Event Planning
Plan special community-wide events through the year
Plan regular community activities, such as swim lessons, cooking classes, fitness programs, movie nights, educational seminars, story hours, etc.
Provide sound feedback to the Board on what events work and those that don’t
Provide creative suggestions to the Board for new events
Communication
Write monthly newsletter
Write and upload articles and update content for community website
Maintain community calendars
Provide regular email updates and written communication with residents
Homeowner Interaction
Provide support for community clubs & organizations
Respond to homeowner requests/questions
Interact with management office on any service requests or inquiries received from the homeowners
General Management/Association Support
Attend HOA meetings and provide oral or written reports to Board of Directors
Manage registered users on community website
Manage homeowner content (message boards) on community website
Upload documents, files and photos to community website
In addition, the onsite director should….
Have a flexible schedule to work evenings and weekends when necessary
Be able to lift and carry boxes with event supplies
Have strong communication skills (oral and written)
Have good computer skills
Work with little supervision
Maintain good problem-solving skills
QualificationsQualifications:
Minimum three (3) years of onsite HOA management experience
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Pay and Benefits:
$68,000 to $72,000, depending on education and experience.
Benefits include:
Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High Deductible Medical Plan to be eligible)
FSA
Education Reimbursement
401K matching
Employee Assistance Program (EAP)
11 paid Holidays
#J-18808-Ljbffr
Company Overview:
Walters Management Company and RealManage are now one company. RealManage / Walters is a national Inc. 5000 firm with clients and operations in 26 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.
As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Walters offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage / Walters mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization.
RealManage / Walters is a values-based company with the following values as our guiding principles:
Integrity:
we always do the right thing.
Respect:
for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Walters relationship.
Selflessness:
more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships:
we are a professional services company; people do business with people they like.
Always Improving:
never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same.
ResponsibilitiesFacility Management
Hire and manage facility staff; maintain staff schedules
Manage ongoing staff training
Manage maintenance of facility by working with vendors, reporting problems, and monitoring work orders
Review, process and manage all requests to reserve the recreation room/patio
Obtain bids for improvements or repairs to facility when necessary
Respond to alarm calls or emergencies involving the onsite property
Maintain petty cash/debit card accounts for ordering of supplies
Weekly inspection of all facilities and parks
Maintain key FOB entry system and distribution of keys as necessary
Maintain RV lot log, applications and waiting list
Work closely with the Community Manager to ensure that all needs of the facilities are being addressed or brought to the Board’s attention
Event Planning
Plan special community-wide events through the year
Plan regular community activities, such as swim lessons, cooking classes, fitness programs, movie nights, educational seminars, story hours, etc.
Provide sound feedback to the Board on what events work and those that don’t
Provide creative suggestions to the Board for new events
Communication
Write monthly newsletter
Write and upload articles and update content for community website
Maintain community calendars
Provide regular email updates and written communication with residents
Homeowner Interaction
Provide support for community clubs & organizations
Respond to homeowner requests/questions
Interact with management office on any service requests or inquiries received from the homeowners
General Management/Association Support
Attend HOA meetings and provide oral or written reports to Board of Directors
Manage registered users on community website
Manage homeowner content (message boards) on community website
Upload documents, files and photos to community website
In addition, the onsite director should….
Have a flexible schedule to work evenings and weekends when necessary
Be able to lift and carry boxes with event supplies
Have strong communication skills (oral and written)
Have good computer skills
Work with little supervision
Maintain good problem-solving skills
QualificationsQualifications:
Minimum three (3) years of onsite HOA management experience
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Pay and Benefits:
$68,000 to $72,000, depending on education and experience.
Benefits include:
Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High Deductible Medical Plan to be eligible)
FSA
Education Reimbursement
401K matching
Employee Assistance Program (EAP)
11 paid Holidays
#J-18808-Ljbffr