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HomeServe USA

Director, Benefits

HomeServe USA, Norwalk, Connecticut, us, 06860


HomeServe USA, a Brookfield Infrastructure Group portfolio company is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last five years. What does HomeServe do and what makes it so great? Well, we’re glad you asked!

We put people at the heart of everything we do. That’s priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.

No matter your role at HomeServe, you’re part of a growing team that’s working to make home repairs and improvements easy.

Responsibilities:

Responsible for the development of HomeServe’s benefits strategy and philosophy. Designs, implements, evaluates and administers HomeServe’s employee benefit programs.

Builds and leads a team of benefits specialists to manage administration of HomeServe’s employee benefit plans.

Collaborates with internal stakeholders, external vendors, and the benefits team to optimize our benefit programs.

Keep up to date with local and regional legislation and regulations related to employee benefits, ensuring all programs are compliant.

Build and maintain relationships with benefits vendors, including insurers, retirement plan providers, and wellness program partners and negotiate contracts and service level agreements to ensure cost-effectiveness and quality of services.

Oversees the administration all leaves, including but not limited to, Family and Medical Leave, Workers Compensation Leave, and Short and Long Term Disability.

Promote the value of our benefits offerings to employees. Communicate with employees about benefit programs, open enrollment, procedures, changes, and government-mandated disclosures.

Essential Job Function

% of Time on Function

Designs, implements, evaluates and administers HomeServe’s employee benefit programs. - 30%

Lead Benefits team - 20%

Vendor Management - 25%

Collaborates with various stakeholders - 10%

Communicate, educate and market benefit offerings - 15%

Job Requirements:

Bachelor's degree preferred, or equivalent combination of education and experience

Minimum seven years of HR experience, with increasing levels of responsibility

Experience managing a team.

Competency in MS Windows, MS Word, MS Excel, MS PowerPoint and MS Outlook

Intermediate Excel knowledge to include (but is not limited to) Vlookup, Pivot Tables, and creating visual representations

In return, We offer:

Competitive compensation

Career development and advancement opportunities

Casual attire throughout the week

Friendly, open and team oriented work atmosphere

Excellent benefits including generous medical, vision, dental and life & disability insurance

401(k) plan with a company match

Eligibility to enroll in up to two HomeServe coverage plans paid for by the company

Salary Range: $136,363 to $181,817

Bonus Potential: 20%

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs.

HomeServe USA is an equal opportunity employer.

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