Crown Auto Group
Automotive Service Technician-Koons Baltimore Ford
Crown Auto Group, Baltimore, Maryland, United States, 21276
Automotive Service Technician-Koons Baltimore Ford
Baltimore, MD, USA
Req #1924Saturday, September 7, 2024About AsburyKoons Automotive Group is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the
Most Guest Centric Automotive Retailer .
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a
Service Technician , you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused
Technicians
who will help us redefine the car-servicing experience. Does this sound like you? Apply now!The "B" Level Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will perform general repairs and diagnosis with some assistance. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators), HVAC systems, and steering & suspension systems. This individual will have a majority of their manufacturer certifications.Make accurate use of the multi-point inspection form on each vehicleDocument all work performed and recommended on assigned repair orderCommunicate with service advisor when additional work is needed or if repairs cannot be completed within the promised timeMaintain technician proficiency as specified by Asbury standardsConduct road test to determine work needed and to confirm work was successfully completed when necessary and practicalPerform all levels of diagnosis and repair on vehiclesPerform all levels of preventive/routine maintenance servicesUtilize product and technical training as assigned by the manufacturer and managementParticipate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technologyMaintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scoresComplete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claimsReport to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employeesTake care to ensure that customer’s vehicles are returned to them as clean as they were prior to being servicedUnderstand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and informationASE certifications heavily preferredManufacturer certifications heavily preferredMust have basic toolsMust have great technical and mechanical skillsMust be a team player and have the ability to work repetitively on complex tasksMust be a minimum of eighteen years of ageMust have a valid driver’s licenseMust be able to pass pre-employment screening (background & drug test)Company Benefits:Pay and Recognition:Semi Monthly payPaid holidays & paid time offDeferred Holiday Pay MatchPaid trainingInsurance / Retirement:Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansHealth savingsFlex spending accounts (tax free)Short-term and Long-term disability plansLife Insurance (Whole Life and Term)401k with company matchLearning, Tuition Assistance and Career Development:Digital career path tool to assist with career developmentContinuous training through Asbury's Internal Learning Management SystemProfessional growth and development opportunities Additional advantages:Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsOpportunities to join our community service initiatives, which includes paid volunteer hoursAggressive Employee referral program with bonus opportunitiesIND1Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.
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Baltimore, MD, USA
Req #1924Saturday, September 7, 2024About AsburyKoons Automotive Group is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the
Most Guest Centric Automotive Retailer .
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a
Service Technician , you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused
Technicians
who will help us redefine the car-servicing experience. Does this sound like you? Apply now!The "B" Level Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will perform general repairs and diagnosis with some assistance. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators), HVAC systems, and steering & suspension systems. This individual will have a majority of their manufacturer certifications.Make accurate use of the multi-point inspection form on each vehicleDocument all work performed and recommended on assigned repair orderCommunicate with service advisor when additional work is needed or if repairs cannot be completed within the promised timeMaintain technician proficiency as specified by Asbury standardsConduct road test to determine work needed and to confirm work was successfully completed when necessary and practicalPerform all levels of diagnosis and repair on vehiclesPerform all levels of preventive/routine maintenance servicesUtilize product and technical training as assigned by the manufacturer and managementParticipate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technologyMaintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scoresComplete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claimsReport to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employeesTake care to ensure that customer’s vehicles are returned to them as clean as they were prior to being servicedUnderstand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and informationASE certifications heavily preferredManufacturer certifications heavily preferredMust have basic toolsMust have great technical and mechanical skillsMust be a team player and have the ability to work repetitively on complex tasksMust be a minimum of eighteen years of ageMust have a valid driver’s licenseMust be able to pass pre-employment screening (background & drug test)Company Benefits:Pay and Recognition:Semi Monthly payPaid holidays & paid time offDeferred Holiday Pay MatchPaid trainingInsurance / Retirement:Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansHealth savingsFlex spending accounts (tax free)Short-term and Long-term disability plansLife Insurance (Whole Life and Term)401k with company matchLearning, Tuition Assistance and Career Development:Digital career path tool to assist with career developmentContinuous training through Asbury's Internal Learning Management SystemProfessional growth and development opportunities Additional advantages:Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsOpportunities to join our community service initiatives, which includes paid volunteer hoursAggressive Employee referral program with bonus opportunitiesIND1Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.
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