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YMCA Of Greater Hartford

Program Director II - Downtown YMCA

YMCA Of Greater Hartford, Hartford, Connecticut, us, 06112


YMCA of Greater Hartford Job Description

Job Title: Program Director II – Downtown YMCA

FLSA Status: Exempt Job Grade: 3

Primary Department: Operations

Revision Date: 8/19/2024 Leadership Level: Leader

POSITION SUMMARY:

The Program Director II oversees the day-to-day operations of the Downtown YMCA, ensuring quality programming and member satisfaction across all areas, including Membership, Wellness, and Aquatics. This role is responsible for managing staff, maintaining high standards in program delivery, and supporting the overall success of the branch.

ESSENTIAL FUNCTIONS:

Operational Management: Lead daily operations, ensuring the smooth running of all programs and maintaining high levels of member and community satisfaction.

Staff Supervision: Recruit, train, supervise, and develop staff and volunteers, ensuring they deliver high-quality services and meet performance expectations.

Program Development: Manage and innovate program offerings, responding to member and community needs while maintaining alignment with the YMCA’s mission and values.

Financial Oversight: Prepare and monitor budgets, conduct cost-benefit analyses, and ensure financial targets are met or exceeded.

Facility Management: Oversee facility usage, ensuring a clean, safe environment and effective coordination of all activities and events.

Community Engagement: Cultivate relationships with members, parents, and community partners, promoting collaboration and community involvement.

Leadership and Support: Provide leadership for branch initiatives, participate in fundraising efforts, and support member service activities as needed.

Compliance: Ensure adherence to YMCA policies, safety practices, and applicable laws, contributing to a risk-free environment for all.

Other Duties: Perform additional tasks as assigned to support the overall success of the branch.

QUALIFICATIONS:

Bachelor’s degree in a related field, with a minimum of two years of experience in program management or an equivalent combination of education and experience.

Proven ability to manage staff, develop and implement programs, and oversee budgets.

Strong communication skills, both written and verbal.

Experience in financial management is preferred.

YMCA Team Leader certification preferred.

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